Reviews
Great people!
I always bring my car here for service. Great people. Always upbeat and energetic. Bernie is the best ever. I will never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Camarofan, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Just had my 2017 Trax in for service. Was promptly...
Just had my 2017 Trax in for service. Was promptly greeted. In and out for an oil change in 45 minutes. Everyone was wearing a mask, prompt, and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Emma, thank you; we appreciate your feedback! We're looking forward to your next visit with us!
Quick and easy
Brought my 2017 Trax in for an oil change. In and out in less than 45 minutes. Everyone was wearing a mask, prompt, and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Emma, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! If you have any further questions, please give us a call. We're always happy to help!
Great Service
Misty Shelley took excellent care of me. Placed a Vette order and she was extremely helpful. Unfortunately for her, I was able to purchase a vehicle at another dealership before GM production began. Called her and she immediately refunded my deposit. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Misty Shelley, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! Thank you, and have a fantastic day!
Top Notch Customer Service and Product Knowledge
Friendly and Knowledgeable staff all around. Very clean from sales floor to service department. Everyone had on mask and kept a safe distance. If in need of a vehicle ask for Jarvis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jefferson Family Estates, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.
Best experience ever
Great experience from the minute we inquired online. Chris in used cars was super friendly and talkative, really made us feel at home. Jake in finance is the man! Couldn't have asked for a better deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! Glad to here Chris took such good care of you.
Silverado
By far the best truck buying experience i have ever had. From start to finish top notch. Would highly recommend to anyone looking to buy a vehicle of ANY kind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you being a lifetime customer are extremely grateful of your kind words!! See you next time ??
Unexpectedly Amazing
Going in to buy a truck is usually a hassle. Fully expected it to be the same way this time. Couldnt have been more wrong. Experience was great, they got me in and out, no BS car sales tactics. From my salesperson, to finance, and all the way through I was impressed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honored to earn your business !!! Let us know if there is anything else we can do! ??
Quick And Easy
Sometimes a simple basic maintenance on your car is anything but simple and easy. The great guys here made it true with an easy and fast experience that I have found to not always be the norm at all places. Thanks to Alex for the smooth transaction and making me feel comfortable with the current COVID enviorment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tres J, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission
Professional and friendly
Came in just browsing for some vehicles and was amazed by how friendly the staff is! They have a huge inventory of pre-owned vehicles with 2 different lots to choose from. The dealership was impeccably clean and the lot looks brand news. Great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark Johnson, thank you for your kind words and this wonderful review! Reviews like this give us motivation and help us ensure we provide high-quality care.