Reviews
Jimmy Carpenter was awesome, highly recommend!
Jimmy Carpenter was awesome, highly recommend! Everyone was friendly, not the usual high pressure tactics experience before at car dealerships.. Definitely recommend!
Jimmy Carpenter was awesome, highly recommend!
Jimmy Carpenter was awesome, highly recommend! Everyone was friendly, not the usual high pressure tactics experience before at car dealerships.. Definitely recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear you had a great experience with Jimmy and our team at Robert Brogden's Olathe Buick GMC. We pride ourselves on providing a friendly and low-pressure environment, and it's great to know we achieved that for you. We appreciate your recommendation and look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team
Katie was able to identify the issue and have our Enclave
Katie was able to identify the issue and have our Enclave repaired in the same day. The text and email notifications let us know immediately when our repair was finished and ready to be picked up.
Katie was able to identify the issue and have our Enclave
Katie was able to identify the issue and have our Enclave repaired in the same day. The text and email notifications let us know immediately when our repair was finished and ready to be picked up.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We're happy to hear about your positive experience with us at Robert Brogden's Olathe Buick GMC. It's great to know that we were able to get your Buick Enclave repaired in the same day and that our communication kept you informed throughout the process. We look forward to assisting you on your next visit. Sincerely, The Robert Brogden Buick GMC Team
The salesman went out of his way to make sure that we
The salesman went out of his way to make sure that we were happy with our purchase and we had some issues with the garage door opener in the vehicle and another salesman came out to the house and got us taken care of
The salesman went out of his way to make sure that we
The salesman went out of his way to make sure that we were happy with our purchase and we had some issues with the garage door opener in the vehicle and another salesman came out to the house and got us taken care of
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Mike! We’re thrilled to hear that our team went above and beyond to ensure your satisfaction with your vehicle purchase. At Robert Brogden's Olathe Buick GMC, customer care is our top priority, and we're glad to hear that we were able to address the garage door opener issue promptly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Ramiro was great.
Ramiro was great. Everyone at the dealership were nice and helpful. I would recommend this dealership.
Ramiro was great.
Ramiro was great. Everyone at the dealership were nice and helpful. I would recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear about your positive experience with us at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Ramiro and our team provided you with the assistance you needed. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team
Very helpful with financing and tradein value.
Very helpful with financing and tradein value. I would recommend this dealership to anyone purchasing a GM vehicle.
Very helpful with financing and tradein value.
Very helpful with financing and tradein value. I would recommend this dealership to anyone purchasing a GM vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your recommendation and are thrilled to hear that you found our financing assistance and trade-in value helpful. At Robert Brogden's Olathe Buick GMC, our goal is to ensure a smooth and enjoyable experience for all our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Excellent dealership and outstanding sales department.
Excellent dealership and outstanding sales department. The finance department is top notch. I would recommend this dealership to friends.
Excellent dealership and outstanding sales department.
Excellent dealership and outstanding sales department. The finance department is top notch. I would recommend this dealership to friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Marlene! We truly appreciate your kind words about our sales and finance departments at Robert Brogden's Olathe Buick GMC. We're glad you had a great experience and we look forward to serving you and your friends in the future. See you next time! Sincerely, The Robert Brogden Buick GMC Team
What an amazing experience we had at this dealership!
What an amazing experience we had at this dealership! Dominik and Phil went above and beyond for us and made buying a new vehicle so easy and seamless. We truly have not been to a better dealership than this one. All of the staff was amazing to work with too. We would highly recommend and we'll be going back for all future vehicles!
What an amazing experience we had at this dealership!
What an amazing experience we had at this dealership! Dominik and Phil went above and beyond for us and made buying a new vehicle so easy and seamless. We truly have not been to a better dealership than this one. All of the staff was amazing to work with too. We would highly recommend and we'll be going back for all future vehicles!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Andrea! We are glad to hear that you had an amazing experience at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Dominik and Phil provided exceptional service, making your vehicle purchase easy and seamless. We truly appreciate your recommendation and look forward to assisting you with all your future vehicle needs! Sincerely, The Robert Brogden Buick GMC Team
Ramiro was excellent but we purchased a 2025 that we near
Ramiro was excellent but we purchased a 2025 that we near if not in retirement they gave a little off the new price and it was dirty even after their detailing. We spent the next 2 days cleaning out the dust and dog hair from this 2k mile new vehicle. They could have done better.
Ramiro was excellent but we purchased a 2025 that we near
Ramiro was excellent but we purchased a 2025 that we near if not in retirement they gave a little off the new price and it was dirty even after their detailing. We spent the next 2 days cleaning out the dust and dog hair from this 2k mile new vehicle. They could have done better.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Judi. We're glad to hear Ramiro provided excellent support during your purchase, and understand your concerns about the vehicle’s condition at delivery. At Robert Brogden Buick GMC, we aim to ensure every vehicle is presented with care and attention to detail, and your input helps us recognize how this impacted your purchase. If you'd like to talk more about your visit, please feel free to contact us directly. Your trust matters to us. Sincerely, The Robert Brogden Buick GMC Team
Matt Hoover in the Service Department went above and
Matt Hoover in the Service Department went above and beyond in helping me through this lengthy process of nearly 5 months waiting on the part for my vehicle. After months of frustration I attempted to trade my vehicle in and with it being down waiting on a part i felt i was being taken advantage of by the sales team. I only owned the vehicle for a few months before it broke down yet they told me i was thousands of dollars upside down. I have never missed a payment and pay extra each month. No way i should be upside down. The salesman working with me did not see me as a priority and as soon as he knew I probably wasn't going to buy a vehicle that day he told me he was dealing with another customer instead of taking care of me. I would say the only good experience I had at this dealership was Matt Hoover who would call and text with updates and guiding me on how I should handle escalating my part need to GM.
Matt Hoover in the Service Department went above and
Matt Hoover in the Service Department went above and beyond in helping me through this lengthy process of nearly 5 months waiting on the part for my vehicle. After months of frustration I attempted to trade my vehicle in and with it being down waiting on a part i felt i was being taken advantage of by the sales team. I only owned the vehicle for a few months before it broke down yet they told me i was thousands of dollars upside down. I have never missed a payment and pay extra each month. No way i should be upside down. The salesman working with me did not see me as a priority and as soon as he knew I probably wasn't going to buy a vehicle that day he told me he was dealing with another customer instead of taking care of me. I would say the only good experience I had at this dealership was Matt Hoover who would call and text with updates and guiding me on how I should handle escalating my part need to GM.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Michael. We appreciate you highlighting Matt's exceptional support during your lengthy wait for the part; he truly is an asset to Robert Brogden's Olathe Buick GMC. Our team understands your concerns regarding the sales process and the frustration you felt about being upside down on your vehicle. Your feedback is valuable, and we want to reassure you that we strive to treat all our customers with the utmost priority. Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can assist you with. We hope to provide you with a better experience in the future! Sincerely, The Robert Brogden Buick GMC Team
Everyone was so nice and helpful.
Everyone was so nice and helpful. Everyone worked together as one big team. Very nice!
Everyone was so nice and helpful.
Everyone was so nice and helpful. Everyone worked together as one big team. Very nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Mike! We appreciate you taking the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that our team made a positive impression and worked together to assist you. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team