Reviews
Lacey Pfannenstiel is an outstanding GMC advisor who
Lacey Pfannenstiel is an outstanding GMC advisor who truly goes above and beyond for customers. She’s knowledgeable, professional, she took the time to explain the details of the services being performed on my vehicle and that I had no questions. Her communication was prompt and friendly, she made the entire process smooth and stress-free. I really liked the overall customer experience provided by Lacey at Brogden. I will return there for all future services needed on my vehicle.
Lacey Pfannenstiel is an outstanding GMC advisor who
Lacey Pfannenstiel is an outstanding GMC advisor who truly goes above and beyond for customers. She’s knowledgeable, professional, she took the time to explain the details of the services being performed on my vehicle and that I had no questions. Her communication was prompt and friendly, she made the entire process smooth and stress-free. I really liked the overall customer experience provided by Lacey at Brogden. I will return there for all future services needed on my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Transaction was seamless. I was in and out in less than 30 minutes which I appreciate a quick buying experience.
Great experience.
Great experience. Transaction was seamless. I was in and out in less than 30 minutes which I appreciate a quick buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
As always great service.
As always great service. Jimmy took care of my vehicle as if it were his own. Can’t say enough positive things about how well you are always treated by the service department at Robert Brogden.
As always great service.
As always great service. Jimmy took care of my vehicle as if it were his own. Can’t say enough positive things about how well you are always treated by the service department at Robert Brogden.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All’s Well that ends well.
All’s Well that ends well. Lacey is a superstar that helped work through a few hiccups and got my repairs completed as promised.
All’s Well that ends well.
All’s Well that ends well. Lacey is a superstar that helped work through a few hiccups and got my repairs completed as promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great deal and great customer service!
Great deal and great customer service!! The absolute best car buying experience I’ve ever had!
Great deal and great customer service!
Great deal and great customer service!! The absolute best car buying experience I’ve ever had!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had the best car-buying experience at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing great deals and exceptional customer service. We look forward to assisting you again in the future! The Robert Brogden Buick GMC Team
Jimmy Carpenter was great to work with.
Jimmy Carpenter was great to work with. Fast response and great customer service. The process went quickly and smoothly.
Jimmy Carpenter was great to work with.
Jimmy Carpenter was great to work with. Fast response and great customer service. The process went quickly and smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jeremy! We appreciate your positive feedback about your experience with Jimmy at Robert Brogden's Olathe Buick GMC. It’s wonderful to hear that you found our customer service to be responsive and that the process was smooth for you. We look forward to assisting you again in the future! The Robert Brogden Buick GMC Team
Great service.
Great service. Matt Hoover is excellent to work with. He communicated to us exactly when our vehicle was ready. Service was completed as requested and in a timely manner.
Great service.
Great service. Matt Hoover is excellent to work with. He communicated to us exactly when our vehicle was ready. Service was completed as requested and in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Reuben! We’re thrilled to hear that you received great service at Robert Brogden's Olathe Buick GMC and that Matt was able to assist you effectively. Communication is key, and we're glad he kept you informed about your vehicle's readiness. We appreciate your feedback and look forward to serving you again in the future! The Robert Brogden Buick GMC Team
Great experience…They got me in…Fixed the problem and got
Great experience…They got me in…Fixed the problem and got me back on the road.
Great experience…They got me in…Fixed the problem and got
Great experience…They got me in…Fixed the problem and got me back on the road.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that we were able to get you back on the road quickly. The Robert Brogden Buick GMC Team
Great car buying experience.
Great car buying experience. Very helpful with selecting a vehicle, coordinating the test drives, and finalizing the deal.
Great car buying experience.
Great car buying experience. Very helpful with selecting a vehicle, coordinating the test drives, and finalizing the deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re excited to hear you had a great car buying experience with us at Robert Brogden's Olathe Buick GMC. It's wonderful to know our staff was helpful in selecting your vehicle and coordinating everything for you. Your feedback means a great deal to us, and our team looks forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Great service and communications and help with warranty
Great service and communications and help with warranty repairs. Always a great experience! Lacey was great to work with and was great with communications!
Great service and communications and help with warranty
Great service and communications and help with warranty repairs. Always a great experience! Lacey was great to work with and was great with communications!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re delighted to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that Lacey provided exceptional service and communication during your warranty repairs. Your encouraging words mean so much to us, and our team looks forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team