Reviews
Jimmy Carpenter did an amazing job.
Jimmy Carpenter did an amazing job. Lanay in Service also did an amazing job. Phil Skid gave me a great deal on my new Yukon!
Jimmy Carpenter did an amazing job.
Jimmy Carpenter did an amazing job. Lanay in Service also did an amazing job. Phil Skid gave me a great deal on my new Yukon!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy, thank you for your wonderful review! We’re pleased to hear that you had an amazing experience with Jimmy, Lanay, and Phil at Robert Brogden's Olathe Buick GMC. It's great to know you're enjoying your new GMC Yukon, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
I worked with Derick.
I worked with Derick. I’m getting my truck rebalanced and a smell that was coming from the engine taken care of. He was super informative was very professional. And we got both things taken care of. I’ve had nothing but good experiences with this dealership. Recommend buying a car from them and doing service through their dealership.
I worked with Derick.
I worked with Derick. I’m getting my truck rebalanced and a smell that was coming from the engine taken care of. He was super informative was very professional. And we got both things taken care of. I’ve had nothing but good experiences with this dealership. Recommend buying a car from them and doing service through their dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, David! We’re delighted to hear about your positive experience working with Derick at Robert Brogden's Olathe Buick GMC. It's great to know that he was able to assist you with rebalancing your truck and addressing the engine smell. We appreciate your recommendation and look forward to serving you again in the future! Your support means a lot to us. Sincerely, The Robert Brogden Buick GMC Team
The service provider was friendly and the service was
The service provider was friendly and the service was quality. Services that weren't needed were not pushed.
The service provider was friendly and the service was
The service provider was friendly and the service was quality. Services that weren't needed were not pushed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our friendly service and that you appreciated the quality of service at Robert Brogden's Olathe Buick GMC. We always strive to provide honest and considerate service to our customers. Our team hopes to see you again soon! Sincerely, The Robert Brogden Buick GMC Team
This dealership has staff who are always friendly and
This dealership has staff who are always friendly and knowledgeable. We appreciate and trust their expertise.
This dealership has staff who are always friendly and
This dealership has staff who are always friendly and knowledgeable. We appreciate and trust their expertise.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your trust in us at Robert Brogden's Olathe Buick GMC. It's wonderful to hear that you find our staff friendly and knowledgeable. We look forward to serving you again in the future! The Robert Brogden Buick GMC Team
Very quick service and it was made very easy.
Very quick service and it was made very easy. A little bit of upselling that I did not think was needed, but it is what they are in the business of. Derek handled everything very professionally and the wait although short was pleasant.
Very quick service and it was made very easy.
Very quick service and it was made very easy. A little bit of upselling that I did not think was needed, but it is what they are in the business of. Derek handled everything very professionally and the wait although short was pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Troy! It’s great to hear your visit to Robert Brogden's Olathe Buick GMC was quick and easy. Your feedback regarding the upselling is valued, as delivering excellent service while guiding customers to the right options is always the goal. We’re glad Derek provided professional assistance, and we hope to welcome you back again soon! Sincerely, The Robert Brogden Buick GMC Team
Phil took great care to review my options and all
Phil took great care to review my options and all features once I made the purchase.
Phil took great care to review my options and all
Phil took great care to review my options and all features once I made the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Phil took great care of you and provided a thorough review of your options and features after your purchase. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers feel confident in their choices. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team
From what I've experienced so far, they take care of
From what I've experienced so far, they take care of their customers. Jimmy was great, personable and friendly.
From what I've experienced so far, they take care of
From what I've experienced so far, they take care of their customers. Jimmy was great, personable and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Jimmy made such a positive impression. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Excellent customer service, very professional.
Excellent customer service, very professional. Jim was very easy and friendly to work with. Highly recommend
Excellent customer service, very professional.
Excellent customer service, very professional. Jim was very easy and friendly to work with. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Clint! We’re thrilled to hear that you received excellent customer service from Jim at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to assisting you again in the future! The Robert Brogden Buick GMC Team
Lacey Pfannenstiel is an outstanding GMC advisor who
Lacey Pfannenstiel is an outstanding GMC advisor who truly goes above and beyond for customers. She’s knowledgeable, professional, she took the time to explain the details of the services being performed on my vehicle and that I had no questions. Her communication was prompt and friendly, she made the entire process smooth and stress-free. I really liked the overall customer experience provided by Lacey at Brogden. I will return there for all future services needed on my vehicle.
Lacey Pfannenstiel is an outstanding GMC advisor who
Lacey Pfannenstiel is an outstanding GMC advisor who truly goes above and beyond for customers. She’s knowledgeable, professional, she took the time to explain the details of the services being performed on my vehicle and that I had no questions. Her communication was prompt and friendly, she made the entire process smooth and stress-free. I really liked the overall customer experience provided by Lacey at Brogden. I will return there for all future services needed on my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your feedback about Lacey and are glad to hear she provided you with such outstanding service at Robert Brogden's Olathe Buick GMC. It's great to know that your experience was smooth and stress-free. We look forward to welcoming you back for all your future service needs! The Robert Brogden Buick GMC Team
Great experience.
Great experience. Transaction was seamless. I was in and out in less than 30 minutes which I appreciate a quick buying experience.
Great experience.
Great experience. Transaction was seamless. I was in and out in less than 30 minutes which I appreciate a quick buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Jeff! We’re thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that the transaction was seamless for you. We always strive to make the buying process as quick and efficient as possible. Looking forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team