Reviews
We’re helpful & mindful, not pressuring.
We’re helpful & mindful, not pressuring. Made it easy & enjoyable. Would come back again next time.
We’re helpful & mindful, not pressuring.
We’re helpful & mindful, not pressuring. Made it easy & enjoyable. Would come back again next time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review, Austin! We're glad to hear that you found your experience at Robert Brogden's Olathe Buick GMC to be helpful and enjoyable. We appreciate your feedback and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team
Met my needs.
Met my needs. I was just getting an oil change and tire rotation. Waiting area is small and with the door to the outside opening directly to this letting in a cold draft
Met my needs.
Met my needs. I was just getting an oil change and tire rotation. Waiting area is small and with the door to the outside opening directly to this letting in a cold draft
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Ronald! We're glad to hear that we met your needs with the oil change and tire rotation. We appreciate your input regarding the waiting area, as we always strive to provide a comfortable experience for our customers at Robert Brogden's Olathe Buick GMC. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team
Roger was very easy going and friendly.
Roger was very easy going and friendly. He was Knowledgeable. About the car and the process
Roger was very easy going and friendly.
Roger was very easy going and friendly. He was Knowledgeable. About the car and the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steven! We truly appreciate your kind words about Roger and the positive experience you had at Robert Brogden's Olathe Buick GMC. It's great to hear that you found him knowledgeable and friendly. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
The gentleman effective, efficient, and informative about
The gentleman effective, efficient, and informative about the questions I had about the vehicle. Thank you.
The gentleman effective, efficient, and informative about
The gentleman effective, efficient, and informative about the questions I had about the vehicle. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that you found our team effective, efficient, and informative during your visit to Robert Brogden's Olathe Buick GMC. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team
Service was prompt and the process was straight forward
Service was prompt and the process was straight forward for a recall item review. thanks!
Service was prompt and the process was straight forward
Service was prompt and the process was straight forward for a recall item review. thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Bob! We’re glad to hear that your recall service was prompt and straightforward at Robert Brogden's Olathe Buick GMC. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Great people and service on my new GMC.
Great people and service on my new GMC. Lacy went out of her way to take care of me
Great people and service on my new GMC.
Great people and service on my new GMC. Lacy went out of her way to take care of me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're glad to hear that you had a great experience with our team at Robert Brogden's Olathe Buick GMC, especially with Lacy. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Over the years I have had several vehicles that Brogden
Over the years I have had several vehicles that Brogden has serviced. The service has always been first rate.
Over the years I have had several vehicles that Brogden
Over the years I have had several vehicles that Brogden has serviced. The service has always been first rate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your continued trust in Robert Brogden's Olathe Buick GMC for servicing your vehicles. It’s great to hear that you have consistently received first-rate service. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Very easy to work with.
Very easy to work with. No hard sales tactics. Financing was simple and a good rate. Salesperson was very good and knowledgeable.
Very easy to work with.
Very easy to work with. No hard sales tactics. Financing was simple and a good rate. Salesperson was very good and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Mel! We're thrilled to hear that you found working with us at Robert Brogden's Olathe Buick GMC easy and enjoyable. It's great to know that our financing process met your expectations and that our salesperson provided you with the knowledge you needed. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Did a good job managing my repair when the part was not
Did a good job managing my repair when the part was not available and on back order from GM. Got me a rental until the part came in.
Did a good job managing my repair when the part was not
Did a good job managing my repair when the part was not available and on back order from GM. Got me a rental until the part came in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're glad to hear that we could manage your repair effectively and provide you with a rental while waiting for the part. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers have a smooth experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Checked in right on time and got all of my recalls
Checked in right on time and got all of my recalls handled plus a tire rotation all within the time I was told it would take. Derrik kept me posted on the timeline and checked me out within minutes. Very pleased with the experience.
Checked in right on time and got all of my recalls
Checked in right on time and got all of my recalls handled plus a tire rotation all within the time I was told it would take. Derrik kept me posted on the timeline and checked me out within minutes. Very pleased with the experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Dave! It's great to hear that you had a smooth experience at Robert Brogden's Olathe Buick GMC and that Derrik kept you informed throughout your visit. We appreciate your trust in us for handling your recalls and tire rotation. We look forward to seeing you again for any future needs! Sincerely, The Robert Brogden Buick GMC Team
