Reviews
Very easy to work with and listened to me.
Very easy to work with and listened to me. Very happy with my new car.
Very easy to work with and listened to me.
Very easy to work with and listened to me. Very happy with my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had an easy experience with us and that you're happy with your new car. At Robert Brogden's Olathe Buick GMC, we always strive to listen to our customers' needs. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Love this dealer ship!
Love this dealer ship! So nice and easy to work with! Jacob was the best!!
Love this dealer ship!
Love this dealer ship! So nice and easy to work with! Jacob was the best!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that Jacob made the process easy for you. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team
I am most annoyed that I am getting multiple emails
I am most annoyed that I am getting multiple emails requesting to fill out this survey and then to complete the survey, I have to submit a written review that has to be at least 15 words.
I am most annoyed that I am getting multiple emails
I am most annoyed that I am getting multiple emails requesting to fill out this survey and then to complete the survey, I have to submit a written review that has to be at least 15 words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand that receiving multiple emails and navigating survey requirements can be frustrating. At Robert Brogden Buick GMC, your input helps us improve how we request feedback and make the process easier for customers. Our team is here to speak with you should you wish to continue the conversation. Your insights are valuable as we strive to enhance our service. Sincerely, The Robert Brogden Buick GMC Team
Short wait time with excellent service!
Short wait time with excellent service! The staff kept me updated throughout, and the free coffee bar was a nice touch to help pass the time.
Short wait time with excellent service!
Short wait time with excellent service! The staff kept me updated throughout, and the free coffee bar was a nice touch to help pass the time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Gary! We're thrilled to hear that you had a positive experience with our team at Robert Brogden's Olathe Buick GMC. It's great to know that our service, updates, and coffee bar made your wait enjoyable. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team
Everyone was helpful and pleasant and work permformed in
Everyone was helpful and pleasant and work permformed in time promised. I waited in the lobby and worked. Area was clean and easy to get work done. Matt is always makes service easy.
Everyone was helpful and pleasant and work permformed in
Everyone was helpful and pleasant and work permformed in time promised. I waited in the lobby and worked. Area was clean and easy to get work done. Matt is always makes service easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Matt! We're thrilled to hear that our team at Robert Brogden's Olathe Buick GMC was helpful and that your service was completed on time. It's great to know that you found the lobby conducive for getting work done. We appreciate your kind words about Matt and look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team
This was my first time getting my oil of change.
This was my first time getting my oil of change. Experience was very good. Check in was quick and the service was finished faster than expected.
This was my first time getting my oil of change.
This was my first time getting my oil of change. Experience was very good. Check in was quick and the service was finished faster than expected.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that your first oil change experience at Robert Brogden's Olathe Buick GMC was so positive. Our team strives to provide efficient and excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
P3 and your entire team was great to work with .
P3 and your entire team was great to work with ..we bought 2 vehicles from him within 2 weeks due to the ease of the process..
P3 and your entire team was great to work with .
P3 and your entire team was great to work with ..we bought 2 vehicles from him within 2 weeks due to the ease of the process..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Robert Brogden's Olathe Buick GMC and that you found the process easy enough to purchase two vehicles in just two weeks. We appreciate your business and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
My car was in recently for a repair similar to a previous
My car was in recently for a repair similar to a previous repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to correct the problem would be warranted by their previous repair. I was very happy about this and from the great service I received from Matt.
My car was in recently for a repair similar to a previous
My car was in recently for a repair similar to a previous repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to correct the problem would be warranted by their previous repair. I was very happy about this and from the great service I received from Matt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Trishie! We're glad to hear that you were happy with the service you received at Robert Brogden's Olathe Buick GMC, and it's wonderful to know that Matt took great care of you during your visit. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Dominik Warren was courteous, friendly, outgoing and
Dominik Warren was courteous, friendly, outgoing and kind. He listened to my needs/wants regarding trading my car to acquire an SUV. Dominik took excellent care of me from start to finish. I’d be happy to work with him again for my next automobile purchase.
Dominik Warren was courteous, friendly, outgoing and
Dominik Warren was courteous, friendly, outgoing and kind. He listened to my needs/wants regarding trading my car to acquire an SUV. Dominik took excellent care of me from start to finish. I’d be happy to work with him again for my next automobile purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Dominik at Robert Brogden's Olathe Buick GMC. It's great to know he was able to assist you in finding the perfect SUV and that you felt well taken care of throughout the process. We look forward to welcoming you back for your next automobile purchase! Sincerely, The Robert Brogden Buick GMC Team
It has served me well for nearly 20 years.
It has served me well for nearly 20 years. It is convenient I have bought all my cars there since coming to Kansas. Thank you
It has served me well for nearly 20 years.
It has served me well for nearly 20 years. It is convenient I have bought all my cars there since coming to Kansas. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your kind words, Russ! We're thrilled to hear that Robert Brogden Buick GMC has been your go-to dealership for nearly 20 years, although based on your great feedback we wonder if you meant to post a 5-star review (1-star is usually negative). If you had a good experience we hope you will kindly update our rating, but if you have any concerns, please do not hesitate to reach out to us directly. Your loyalty means a lot to us, and we appreciate your continued support. We look forward to assisting you with your future vehicle needs! Sincerely, The Robert Brogden Buick GMC Team