Reviews
Lacey in the service department is very professional and
Lacey in the service department is very professional and knowledgeable in her role. She had me in and out in an hour for my appointment. I have been loyal to this dealership for 7 years now because of the people. From Jake my salesman to Dave the service manager to Lacey, they have all been great.
Lacey in the service department is very professional and
Lacey in the service department is very professional and knowledgeable in her role. She had me in and out in an hour for my appointment. I have been loyal to this dealership for 7 years now because of the people. From Jake my salesman to Dave the service manager to Lacey, they have all been great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciation for taking the time to share your experience! It’s wonderful to hear about the positive interactions with Lacey, Jake, and Dave at Robert Brogden’s Olathe Buick GMC. Providing professional and efficient service is always the goal, and your loyalty over the past seven years truly means a lot. We are looking forward to welcoming you back again soon! Sincerely, The Robert Brogden Buick GMC Team
The salesman Jimmy Carpenter was very knowledgeable about
The salesman Jimmy Carpenter was very knowledgeable about the car we where interested in. He showed us alot about the car , it technically and that was alot. He had alot patient and was very pleasant to deal with. I very much appreciated the time spent showing us the car abilities. Jimmy was very professional and pleasant. We well be bringing my GMC Yukon Denali for it oil change as well as our 2026 acadia. Your entire sakes group where very helpful.
The salesman Jimmy Carpenter was very knowledgeable about
The salesman Jimmy Carpenter was very knowledgeable about the car we where interested in. He showed us alot about the car , it technically and that was alot. He had alot patient and was very pleasant to deal with. I very much appreciated the time spent showing us the car abilities. Jimmy was very professional and pleasant. We well be bringing my GMC Yukon Denali for it oil change as well as our 2026 acadia. Your entire sakes group where very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re excited to hear about your positive experience with Jimmy at Robert Brogden's Olathe Buick GMC. It’s great to know that he was able to provide you with valuable information and that you appreciated his professionalism and patience. We look forward to seeing you for the oil change on your GMC Yukon Denali and your 2026 GMC Acadia. Thank you for choosing us, and we hope to assist you again soon! Sincerely, The Robert Brogden Buick GMC Team
Treated me really good at purchase time and continue to
Treated me really good at purchase time and continue to surprise me with every visit since.
Treated me really good at purchase time and continue to
Treated me really good at purchase time and continue to surprise me with every visit since.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your encouraging words! We’re so glad to hear that you had a great experience during your purchase and that we continue to impress you with each visit. At Robert Brogden's Olathe Buick GMC, we strive to provide exceptional service, and we appreciate your support. Our team looks forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team
It was a pleasure doing business with this dealership.
It was a pleasure doing business with this dealership. Everyone I came in contact with was so very friendly. Sam my sales representative provided outstanding customer service!
It was a pleasure doing business with this dealership.
It was a pleasure doing business with this dealership. Everyone I came in contact with was so very friendly. Sam my sales representative provided outstanding customer service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. It's great to know that Sam provided you with outstanding customer service. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
They provided me a very nice loaner vehicle while mine
They provided me a very nice loaner vehicle while mine was being worked on for warranty work. It was a very easy process to reserve the vehicle and return it.
They provided me a very nice loaner vehicle while mine
They provided me a very nice loaner vehicle while mine was being worked on for warranty work. It was a very easy process to reserve the vehicle and return it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Greg! We're delighted to hear that you had a positive experience with the loaner vehicle during your warranty work at Robert Brogden's Olathe Buick GMC. Our goal is to make the process as seamless as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team
When I took my vehicle in VS when I had my wife take the
When I took my vehicle in VS when I had my wife take the same vehicle in was shocking. They tried to get her to do services completely not needed that are not even recommended by GMC. They attempted to turn an oil change into a more than $800 bill with additional services not even needed. Complete predatory behavior and I will NEVER use this dealership again.
When I took my vehicle in VS when I had my wife take the
When I took my vehicle in VS when I had my wife take the same vehicle in was shocking. They tried to get her to do services completely not needed that are not even recommended by GMC. They attempted to turn an oil change into a more than $800 bill with additional services not even needed. Complete predatory behavior and I will NEVER use this dealership again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your wife’s experience, Mitch. We understand how important it is for every family member to feel confident that their vehicle is being cared for appropriately. At Robert Brogden Buick GMC, we aim to provide clear guidance and service recommendations tailored to each vehicle, so every visit is straightforward and helpful. If you’d like to discuss your wife’s service experience further, please contact us directly. Your trust and satisfaction are important to us. Sincerely, The Robert Brogden Buick GMC Team
Lacy was great to work with.
Lacy was great to work with. Standard oil change and tire rotation done in under an hour.
Lacy was great to work with.
Lacy was great to work with. Standard oil change and tire rotation done in under an hour.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Lacy provided you with excellent service during your oil change and tire rotation at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team
In and out in less than an hour.
In and out in less than an hour. excellent service and communication via text as well.
In and out in less than an hour.
In and out in less than an hour. excellent service and communication via text as well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! Our team is thrilled to hear that you had a quick and efficient experience at Robert Brogden's Olathe Buick GMC. We pride ourselves on excellent service and communication, and it’s great to know we met your expectations. Looking forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team
Jimmy was great to work with.
Jimmy was great to work with. They had me in and out quickly and took care of my truck.
Jimmy was great to work with.
Jimmy was great to work with. They had me in and out quickly and took care of my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re happy to hear that Jimmy was great to work with and that we could take care of your truck efficiently. Our team appreciates your support for Robert Brogden's Olathe Buick GMC and looks forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Dominik was great to work with.
Dominik was great to work with. I would highly recommend him and Robert Brogden GMC
Dominik was great to work with.
Dominik was great to work with. I would highly recommend him and Robert Brogden GMC
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear you had a great experience working with Dominik at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team