Reviews
Treated me really good at purchase time and continue to
Treated me really good at purchase time and continue to surprise me with every visit since.
Treated me really good at purchase time and continue to
Treated me really good at purchase time and continue to surprise me with every visit since.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your encouraging words! We’re so glad to hear that you had a great experience during your purchase and that we continue to impress you with each visit. At Robert Brogden's Olathe Buick GMC, we strive to provide exceptional service, and we appreciate your support. Our team looks forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team
It was a pleasure doing business with this dealership.
It was a pleasure doing business with this dealership. Everyone I came in contact with was so very friendly. Sam my sales representative provided outstanding customer service!
It was a pleasure doing business with this dealership.
It was a pleasure doing business with this dealership. Everyone I came in contact with was so very friendly. Sam my sales representative provided outstanding customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're glad to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. It's great to know that Sam provided you with outstanding customer service. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
They provided me a very nice loaner vehicle while mine
They provided me a very nice loaner vehicle while mine was being worked on for warranty work. It was a very easy process to reserve the vehicle and return it.
They provided me a very nice loaner vehicle while mine
They provided me a very nice loaner vehicle while mine was being worked on for warranty work. It was a very easy process to reserve the vehicle and return it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Greg! We're delighted to hear that you had a positive experience with the loaner vehicle during your warranty work at Robert Brogden's Olathe Buick GMC. Our goal is to make the process as seamless as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team
When I took my vehicle in VS when I had my wife take the
When I took my vehicle in VS when I had my wife take the same vehicle in was shocking. They tried to get her to do services completely not needed that are not even recommended by GMC. They attempted to turn an oil change into a more than $800 bill with additional services not even needed. Complete predatory behavior and I will NEVER use this dealership again.
When I took my vehicle in VS when I had my wife take the
When I took my vehicle in VS when I had my wife take the same vehicle in was shocking. They tried to get her to do services completely not needed that are not even recommended by GMC. They attempted to turn an oil change into a more than $800 bill with additional services not even needed. Complete predatory behavior and I will NEVER use this dealership again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your wife’s experience, Mitch. We understand how important it is for every family member to feel confident that their vehicle is being cared for appropriately. At Robert Brogden Buick GMC, we aim to provide clear guidance and service recommendations tailored to each vehicle, so every visit is straightforward and helpful. If you’d like to discuss your wife’s service experience further, please contact us directly. Your trust and satisfaction are important to us. Sincerely, The Robert Brogden Buick GMC Team
Lacy was great to work with.
Lacy was great to work with. Standard oil change and tire rotation done in under an hour.
Lacy was great to work with.
Lacy was great to work with. Standard oil change and tire rotation done in under an hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Lacy provided you with excellent service during your oil change and tire rotation at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team
In and out in less than an hour.
In and out in less than an hour. excellent service and communication via text as well.
In and out in less than an hour.
In and out in less than an hour. excellent service and communication via text as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! Our team is thrilled to hear that you had a quick and efficient experience at Robert Brogden's Olathe Buick GMC. We pride ourselves on excellent service and communication, and it’s great to know we met your expectations. Looking forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team
Jimmy was great to work with.
Jimmy was great to work with. They had me in and out quickly and took care of my truck.
Jimmy was great to work with.
Jimmy was great to work with. They had me in and out quickly and took care of my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re happy to hear that Jimmy was great to work with and that we could take care of your truck efficiently. Our team appreciates your support for Robert Brogden's Olathe Buick GMC and looks forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Dominik was great to work with.
Dominik was great to work with. I would highly recommend him and Robert Brogden GMC
Dominik was great to work with.
Dominik was great to work with. I would highly recommend him and Robert Brogden GMC
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear you had a great experience working with Dominik at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team
They didn’t mess around and followed through on what they
They didn’t mess around and followed through on what they agreed to. Not wasting my time is key in my purchase decisions.
They didn’t mess around and followed through on what they
They didn’t mess around and followed through on what they agreed to. Not wasting my time is key in my purchase decisions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! It’s wonderful to know the dedication to following through and respecting your time made a positive impact during the purchase process. At Robert Brogden's Olathe Buick GMC, delivering efficient and dependable service remains the goal each day, and the opportunity to assist again in the future would truly be a pleasure. Sincerely, The Robert Brogden Buick GMC Team
xxxxtty service did not care about the concern i had
xxxxtty service did not care about the concern i had about my vehicle told me a xxxxxxxx excuse so they didn’t have to actually fix the problem
xxxxtty service did not care about the concern i had
xxxxtty service did not care about the concern i had about my vehicle told me a xxxxxxxx excuse so they didn’t have to actually fix the problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We genuinely appreciate you sharing your experience and understand your concerns regarding the service you received for your vehicle at Robert Brogden's Olathe Buick GMC. Our team takes these matters seriously and would like to address your situation further. Please contact us directly at your convenience so we can ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, The Robert Brogden Buick GMC Team