Skip to main content

Lee's Summit Honda

(522 reviews)
Visit Lee's Summit Honda
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (816) 875-3515 (816) 875-3515
Used (816) 272-1136 (816) 272-1136
Service (816) 272-1419 (816) 272-1419

Reviews

(522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lee's Summit Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Rip you off

Got an oil change they used cheap m1 did not use genuine honda oil now my engine is loud had my cvt transmission fluid changed do t know what they put in there it driving like xxxx. DO NOT TAKE YOUR CAR THERE FOR SERVICE THEY WILL LIE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

I paid Lee's Summit Honda 2,800 dollars to maintence my...

I paid Lee's Summit Honda 2,800 dollars to maintence my 2011 Honda Accord EX -L. The mechanic work they did is very good the car runs great, but they damaged my car and never told me. I discovered this two day's later. They ran over parking blocks with my front end. Gouged my spoiler / front bumper and ruined the paint. The shop foreman would not even contact me, or call me back. He communicated through a service writer named Arron Rose. They offered to pay half the damages. I said you did 100 percent of the damage you should pay all of it. They did not. Lee's Summit Honda has a bunch of liars working there. Paul Burnett

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Service department was very slow going on two hours for...

Service department was very slow going on two hours for just an initial change at least they didn’t charge

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Fantastic experience. Bobby, Tremon & Phil are some of...

Fantastic experience. Bobby, Tremon & Phil are some of the kindest and easiest people to work with in Automotive. And they got me a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great feedback about our team! Thanks for your business, from all of us here at Lee's Summit Honda and we'll see you next time!

Used Car Market is crazy right now. We were looking for...

Used Car Market is crazy right now. We were looking for a car for our 16yo. Found a CRV on the website and made an appointment. Chuck Hanson was our sales person. Car was washed and ready for the test drive. We took it to our mechanic and the car was in outstanding condition. Chuck answered all our questions and made the price negotiation easy. When we arrived to pick up the car he showed my daughter all the features how to situate her seats, mirror, where the lights and wipers were. Showed her how to check the oil. Basically did a thorough job for this first time car buyer. This is our first Honda, but based on how we were treated, Honda will be in the mix for us again when we buy a car. And we will go back and ask for Chuck. Thanks for the good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us your great review! We're happy to hear our team has been able to provide you with a great used vehicle for your teen driver and appreciate you coming to work with us for this purchase! We hope they love their CR-V and that you love the peace of mind of having them in a safe ride! It means a lot that you came to work with Chuck and we hope you'll reach out if you have any other questions! - Lee's Summit Honda

Outstanding Customer Service Ask for Phillip Ford

From start to finish, the customer service level from Phillip Ford exceeded my expectations. I went to the dealership after researching new CRV's and knew what I wanted. All I needed was the perfect sales person and I found that in Phillip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best dealership in town. Fair pricing, open to...

Best dealership in town. Fair pricing, open to negotiations and will work with you on whatever your needs are. Excellent experience from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible communication- shop elsewhere!

From sales to financing, the entire process was a hassle with terrible communication. Long story short I was sent home with a different car (same model different features). It took forever to get the car switched out and at one point they just stopped responding to my emails. Financing blew through paperwork and the whole thing felt slimy and dishonest. There are so many Honda dealerships in the KC area- just save yourself some time and headache and shop elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

From sales to financing, the entire process was a hassle...

From sales to financing, the entire process was a hassle with terrible communication. Long story short I was sent home with a different car (same model different features). It took forever to get the car switched out and at one point they just stopped responding to my emails. Financing blew through paperwork and the whole thing felt slimy and dishonest. There are so many Honda dealerships in the KC area- just save yourself some time and headache and shop elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I made an appointment to look at a specific car. Stuff...

I made an appointment to look at a specific car. Stuff happened and I had to push my appoint back 3 hours. They texted me several times but NEVER ONCE said the car ISNT HERE! UNPROFESSIONAL!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.