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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Wicked Pissah!

As always - Jay Wolfe Acura provided great service from the minute we arrived till we drove away. Our MDX looked great and continues to run like new! Major kuddos to Dusty Hancock. His knowledge and professionalism is by far the best! I would not want anyone else assisting us with our Acura MDX. Keep up the great work you all do! There’s a reason why Jay Wolfe Acura is the best and only place to go for the best price, the best service and all your Acura needs! Sincerely, Robert Shorrock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

April 2018 B1 and Detail visit

I came in for a B1 service and a special on the full detailing (Day of Beauty) for my 2015 TLX. I saw the detail special on the service center web site and wanted to take advantage of my car in for service and get my car cleaned up after the winter season. The service rep, Jack Wagner, explained the B1 service and the detailing when I checked my car into Jay Wolfe. I also got a cup of coffee and a bagel with cream cheese. I really like the cafe and the friendly guys working there! Jack got me set up with a loaner for the rest of the day . He called me when my car was ready and i picked up my car with ease and done quickly too. My car was sparkling and looked like a brand new car. They even kept it in the service bay to keep it looking shiny and new until I arrived. It's very nice to have an efficient, clean, reasonable, trustworthy and friendly place to get my car serviced. I will continue to use Jay Wolfe's service center, even though the other Acura dealer service center is closer to my office. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First service experience

Our service experience was very good. This was our first time bringing our RDX in for an oil change. Our service package provided us with complimentary oil change and tire rotation. Our service advisor Robert recommended that we go ahead and have a wheel balance performed which was reasonably priced. I asked about the noise that we were noticing with braking and Robert checked and discovered that they could replace the pads due to an Acura notification. I had asked James, the sales manager, a question about our rubber floor mats because we had discovered a hole in the driver's side mat shortly after we had purchased this Certified vehicle over a year ago....We had not had any reason to visit service in our year of ownership, but even after a year, not only did they replace the driver's side, but they went ahead and provided us with a new set. Very impressive all the way around. We love it when any service exceeds expectations. Thankyou.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

I have been a customer of Jay Wolf Acura since 2006. I can say that each time I have had a service appt the work performed has been done well. The service technicians always reviews the work that was completed and provides counseltation on any recommended future work that maybe necessary on the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always a great experience!

Great service everytime from everyone especially Dillon, Dusty and Robert! Too many words required. I’m still ten away. Getting closer now. Almost there. Done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

excellent

he was excellent explaining every facet of service and price.. He was very courteous and very prompt. I waited for service and he got me a loner car for an appointment and he went over what was necessary to drive the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

service on saturday oil change

had oil change service work done on Saturday was easy to set appointment time that worked for us they also balanced and rotated tires Dillon went over work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Painless and Quick

Spending money on a new car today can be less enjoyable than it should be given the prices of quality vehicles. These folks made it painless and quick. Once I selected the vehicle I wanted, it moved quick, low pressure, and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Chris Marshall did an excellent job in getting us through the new car purchase in a timely manner. Service was excellent and the lounge is like nothing I've seen before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with excellent customer service!

I came to this dealship with hopes to find a used TSX! The entire staff that I worked with was extremely friendly, considerate, and went beyond my expectations. The car I purchased had everything I wanted and more. Low miles, great price, and all the options I could dream of! This was my first experience purchasing a car from a dealership and I could not be more proud to say that I bought my car with Jay Wolfe! The team went above and beyond to make sure that the car was in the best shape it could possibly be in before releasing it to me! Thank you so much to all of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.