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Gary Crossley Ford

(1,174 reviews)
Visit Gary Crossley Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (866) 947-2830 (866) 947-2830
Used (866) 919-3972 (866) 919-3972
Service (866) 286-3702 (866) 286-3702

Inventory

See all 627 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2002.
Gary Crossley Ford in Kansas City, Missouri is committed to providing our customers with exceptional service and a car buying experience that is unmatched. Whether it is our award-winning staff, 3-Day Guarantee on all of our vehicles, or free car washes for life, you’re sure to see why our loyal customers love The Crossley Difference.
Experience the Crossley Difference

Service center

Phone number (866) 286-3702

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Crossley Ford from DealerRater.

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She works very hard to get you the car and then deal that you need and won't give up until your satisfying

She works very hard to get you the car and then deal that you need and won't give up until your satisfying

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing the effort our team puts into helping you find the right car and deal. We appreciate your feedback. - Gary Crossley Ford

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Bryce was so easy to work with! He was very efficient with all his communication. I had a short time frame to find a truck and he made it happen! Great service!

Bryce was so easy to work with! He was very efficient with all his communication. I had a short time frame to find a truck and he made it happen! Great service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thanks for sharing your experience. We appreciate your feedback about our team's communication and service. Gary Crossley Ford values your business.

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Darren took the time to help.me find exactly what I was looking for. He also took the time.to answer questions that came up after the purchase.

Darren took the time to help.me find exactly what I was looking for. He also took the time.to answer questions that came up after the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Our team at Gary Crossley Ford appreciates your feedback.

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Darren was very helpful in helping me to find a vehicle that suited me. The truck i wanted was sold before I got to the dealership but he showed me something else that matched me very well. He has helped me with anything else that I've ask since I purchase the truck. Thank you very much Darren

Darren was very helpful in helping me to find a vehicle that suited me. The truck i wanted was sold before I got to the dealership but he showed me something else that matched me very well. He has helped me with anything else that I've ask since I purchase the truck. Thank you very much Darren

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your kind words about our team at Gary Crossley Ford. We're glad to hear you found a truck that suits you.

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Darren was great to work with straight to the point great experience. I’d recommend him to everyone.

Darren was great to work with straight to the point great experience. I’d recommend him to everyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team at Gary Crossley Ford. We appreciate your feedback and are glad you had a good experience.

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I just have to compliment Darren on his excellent customer service and professionalism. The whole car buying experience was well worth it thanks to Darren. For a minute I did not think I was going to be able to do it, but Darren was able to look at things again and because of that I was able to make the purchase. I really appreciate the overall service I received today from everyone I encountered at Gary Crossley Ford. If you are looking for a vehicle please go in and ask for Darren.

I just have to compliment Darren on his excellent customer service and professionalism. The whole car buying experience was well worth it thanks to Darren. For a minute I did not think I was going to be able to do it, but Darren was able to look at things again and because of that I was able to make the purchase. I really appreciate the overall service I received today from everyone I encountered at Gary Crossley Ford. If you are looking for a vehicle please go in and ask for Darren.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Gary Crossley Ford. We appreciate your kind words and are glad to hear about your positive car buying experience.

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Absolutely had a blast the entire time with Bryce. They all made it quick and easy.

Absolutely had a blast the entire time with Bryce. They all made it quick and easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with our team at Gary Crossley Ford. We're glad the process was quick and easy for you.

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They always treat me kind and take great care of me. Todd is so wonderful‼️

They always treat me kind and take great care of me. Todd is so wonderful‼️

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team's care at Gary Crossley Ford. Thank you for sharing your experience.

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Mike in the service went all out getting my car in a timely manner with professionism which made me feel like a valued customer of FORD and the Grossley Dealership.

Mike in the service went all out getting my car in a timely manner with professionism which made me feel like a valued customer of FORD and the Grossley Dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recognition of our service team's efforts at Gary Crossley Ford. Thank you for sharing your experience.

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Had an excellent experience purchasing my vehicle! Luke was incredibly helpful and made the process quick and easy. Would absolutely recommend for those looking to buy a new vehicle.

Had an excellent experience purchasing my vehicle! Luke was incredibly helpful and made the process quick and easy. Would absolutely recommend for those looking to buy a new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, Breyden! We’re thrilled to hear that you had an excellent vehicle‑buying experience. Gary Crossley Ford looks forward to assisting you again whenever you’re ready for your next vehicle. Enjoy the ride!

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