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Gary Crossley Ford

(1,233 reviews)
Visit Gary Crossley Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (866) 947-2830 (866) 947-2830
Used (866) 919-3972 (866) 919-3972
Service (866) 286-3702 (866) 286-3702

Inventory

See all 548 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2002.
Gary Crossley Ford in Kansas City, Missouri is committed to providing our customers with exceptional service and a car buying experience that is unmatched. Whether it is our award-winning staff, 3-Day Guarantee on all of our vehicles, or free car washes for life, you’re sure to see why our loyal customers love The Crossley Difference.
Experience the Crossley Difference

Service center

Phone number (866) 286-3702

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Crossley Ford from DealerRater.

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Charlie was an absolute joy to work with and fielded every question we threw at him to pick our perfect vehicle!

Charlie was an absolute joy to work with and fielded every question we threw at him to pick our perfect vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about our team at Gary Crossley Ford. Thank you for sharing your experience.

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Landon was amazing and did everything at an amazing capacity to get me rolling in my Bronco. I still call him and text him to this day with any needs or questions I have I highly recommend him to get you rolling in your ride!

Landon was amazing and did everything at an amazing capacity to get me rolling in my Bronco. I still call him and text him to this day with any needs or questions I have I highly recommend him to get you rolling in your ride!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team and sharing your experience with your Bronco. We appreciate your continued trust in Gary Crossley Ford.

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Great and friendly service all around top notch. Alex and Todd Gave us the best value on trade-in and went above and beyond on making the best deal possible.

Great and friendly service all around top notch. Alex and Todd Gave us the best value on trade-in and went above and beyond on making the best deal possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's effort in providing great service and value. We appreciate your feedback about your trade-in experience at Gary Crossley Ford.

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The process was very easy and organized didn’t take very long both Jason and Landen walked me threw the process and made this purchase easy I can’t wait to buy my next car it will be for sure with both of them

The process was very easy and organized didn’t take very long both Jason and Landen walked me threw the process and made this purchase easy I can’t wait to buy my next car it will be for sure with both of them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re glad our team made the process easy and organized for you. We appreciate your feedback at Gary Crossley Ford.

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Dealership was very nice and the buying process went very smooth. Glad to be buying local!

Dealership was very nice and the buying process went very smooth. Glad to be buying local!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gary Crossley Ford and for your positive feedback. We're glad the buying process went smoothly. We appreciate your support of local business.

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No pressure team of professionals from Secretary , to Salesmen to Financial to service dept!! Thee BEST experience I've ever had buying a vehicle!!

No pressure team of professionals from Secretary , to Salesmen to Financial to service dept!! Thee BEST experience I've ever had buying a vehicle!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's approach. We appreciate your feedback about your vehicle purchase experience at Gary Crossley Ford.

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Phil was really helpful and I had a great experience! Definitely going back to get my next vehicle there.

Phil was really helpful and I had a great experience! Definitely going back to get my next vehicle there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! Our goal at Gary Crossley Ford is to provide the best service, the best deal and the most for trade values! Phil always does a great job! We appreciate you sir!

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Everyone was very helpful and responsive. Ryan and Daniel made everything stress free. Will buy next vehicle from this dealership.

Everyone was very helpful and responsive. Ryan and Daniel made everything stress free. Will buy next vehicle from this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad our team made the process stress free. Thank you for choosing Gary Crossley Ford.

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Everyone at the dealership was polite, professional and knowledgeable. I did not feel pressured but Logan did work hard to get my business.

Everyone at the dealership was polite, professional and knowledgeable. I did not feel pressured but Logan did work hard to get my business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's professionalism and knowledge at Gary Crossley Ford. We appreciate your business and feedback.

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Process was easy, quick and Landen wasted no time helping me get in the exact car I wanted and made sure it was a smooth process from start to finish

Process was easy, quick and Landen wasted no time helping me get in the exact car I wanted and made sure it was a smooth process from start to finish

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Gary Crossley Ford. We appreciate your feedback about the process and our team.

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