Skip to main content

Gary Crossley Ford

(1,240 reviews)
Visit Gary Crossley Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (866) 947-2830 (866) 947-2830
Used (866) 919-3972 (866) 919-3972
Service (866) 286-3702 (866) 286-3702

Inventory

See all 593 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since September 2002.
Gary Crossley Ford in Kansas City, Missouri is committed to providing our customers with exceptional service and a car buying experience that is unmatched. Whether it is our award-winning staff, 3-Day Guarantee on all of our vehicles, or free car washes for life, you’re sure to see why our loyal customers love The Crossley Difference.
Experience the Crossley Difference

Service center

Phone number (866) 286-3702

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Crossley Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The process was so easy and the people are very friendly and helpful I would definitely recommend buying from Phil and Gary Crossley

The process was so easy and the people are very friendly and helpful I would definitely recommend buying from Phil and Gary Crossley

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Gary Crossley Ford. We're glad the process was easy and our team was helpful. We appreciate your feedback.

Show full review

Bryce and Ryan made our experience so smooth, fast and easy! They gave my husband and I the best deal, and the most for our trade. I love my new F-450! Thanks so much guys!!

Bryce and Ryan made our experience so smooth, fast and easy! They gave my husband and I the best deal, and the most for our trade. I love my new F-450! Thanks so much guys!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad you had a smooth experience with us. Enjoy your new F-450 from Gary Crossley Ford. Thank you for choosing us.

Show full review

If I could give 10 stars, I would. I always get excellent service and always treated with respect. I want to give a shout-out to Mike Shilts in the service department for going above and beyond to diagnose an issue, and to Frankie Petty for helping me with my phone app. I won't use any other dealership.

If I could give 10 stars, I would. I always get excellent service and always treated with respect. I want to give a shout-out to Mike Shilts in the service department for going above and beyond to diagnose an issue, and to Frankie Petty for helping me with my phone app. I won't use any other dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Gary Crossley Ford. We appreciate your loyalty and your kind words about our service department.

Show full review

Dealership is well stocked and keep their inventory well detailed. Building is clean and open floor plan. No stuffy offices to make your deal. No high pressure salesmen.

Dealership is well stocked and keep their inventory well detailed. Building is clean and open floor plan. No stuffy offices to make your deal. No high pressure salesmen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our inventory and open floor plan at Gary Crossley Ford. We appreciate your feedback on the sales experience.

Show full review

Trevin was amazing help, he gave me a great deal and made the whole process very easy. I highly recommend buying from Trevin!

Trevin was amazing help, he gave me a great deal and made the whole process very easy. I highly recommend buying from Trevin!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation and positive feedback. We appreciate you choosing Gary Crossley Ford.

Show full review

Bryce was an absolute pleasure to work with! He maintained a professional and friendly demeanor throughout the process, never being pushy, and always focused on helping us find the perfect deal. His dedication and effort made the car-buying experience smooth and enjoyable. I’ll absolutely return to Gary Crossley Ford and will be seeking out Bryce again for our next vehicle purchase!

Bryce was an absolute pleasure to work with! He maintained a professional and friendly demeanor throughout the process, never being pushy, and always focused on helping us find the perfect deal. His dedication and effort made the car-buying experience smooth and enjoyable. I’ll absolutely return to Gary Crossley Ford and will be seeking out Bryce again for our next vehicle purchase!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your detailed feedback and are glad our team made your car-buying experience smooth. Thank you for choosing Gary Crossley Ford.

Show full review

Mike Schiltz was a wonderful advisor who helped us get to the bottom of our mechanical needs! He went the extra mile! He is now my guy for car repairs.

Mike Schiltz was a wonderful advisor who helped us get to the bottom of our mechanical needs! He went the extra mile! He is now my guy for car repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Gary Crossley Ford. We appreciate your recognition of the service you received.

Show full review

Charlie was an absolute joy to work with and fielded every question we threw at him to pick our perfect vehicle!

Charlie was an absolute joy to work with and fielded every question we threw at him to pick our perfect vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about our team at Gary Crossley Ford. Thank you for sharing your experience.

Show full review

Landon was amazing and did everything at an amazing capacity to get me rolling in my Bronco. I still call him and text him to this day with any needs or questions I have I highly recommend him to get you rolling in your ride!

Landon was amazing and did everything at an amazing capacity to get me rolling in my Bronco. I still call him and text him to this day with any needs or questions I have I highly recommend him to get you rolling in your ride!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team and sharing your experience with your Bronco. We appreciate your continued trust in Gary Crossley Ford.

Show full review

Great and friendly service all around top notch. Alex and Todd Gave us the best value on trade-in and went above and beyond on making the best deal possible.

Great and friendly service all around top notch. Alex and Todd Gave us the best value on trade-in and went above and beyond on making the best deal possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's effort in providing great service and value. We appreciate your feedback about your trade-in experience at Gary Crossley Ford.

Show full review
See all 1240 reviews