Reviews
Huge thanks to Charlie Henderson and the team at Gary Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer service. Charlie was patient, kind, and his deep knowledge of the vehicle made all the difference—he even walked me through setting up my phone with the car. A truly wonderful experience from beginning to end, and I highly recommend asking for Charlie if you're shopping here!
Huge thanks to Charlie Henderson and the team at Gary Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer service. Charlie was patient, kind, and his deep knowledge of the vehicle made all the difference—he even walked me through setting up my phone with the car. A truly wonderful experience from beginning to end, and I highly recommend asking for Charlie if you're shopping here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your detailed feedback and recommendation. Our team at Gary Crossley Ford is glad to have helped with your Bronco Sport Badlands purchase. Thank you for choosing us.
Huge thanks to Charlie Henderson and the team at Gary Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer service. Charlie was patient, kind, and his deep knowledge of the vehicle made all the difference—he even walked me through setting up my phone with the car. A truly wonderful experience from beginning to end, and I highly recommend asking for Charlie if you're shopping here!
Huge thanks to Charlie Henderson and the team at Gary Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer service. Charlie was patient, kind, and his deep knowledge of the vehicle made all the difference—he even walked me through setting up my phone with the car. A truly wonderful experience from beginning to end, and I highly recommend asking for Charlie if you're shopping here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your detailed feedback and recommendation. Our team at Gary Crossley Ford is glad to hear the purchase process was smooth and informative. Thank you for choosing us.
Will was a great salesman answered all questions was a pleasure doing business with you
Will was a great salesman answered all questions was a pleasure doing business with you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback. We appreciate your business at Gary Crossley Ford.
Darren was a tremendous salesman. Listened to my wants & needs. Made the process of purchasing my new vehicle easy & painless.
Darren was a tremendous salesman. Listened to my wants & needs. Made the process of purchasing my new vehicle easy & painless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We're glad our team could assist with your vehicle purchase. Gary Crossley Ford appreciates your feedback.
I was so excited and had a wonderful experience at Gary Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, respectful way. He made the whole process feel comfortable and enjoyable. Highly recommend Adam and Gary Crossley Ford!
I was so excited and had a wonderful experience at Gary Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, respectful way. He made the whole process feel comfortable and enjoyable. Highly recommend Adam and Gary Crossley Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience. We're glad our team made the process comfortable. We appreciate your recommendation of Gary Crossley Ford.
I was so excited and had a wonderful experience at Gary Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, respectful way. He made the whole process feel comfortable and enjoyable. Highly recommend Gary Crossley Ford!
I was so excited and had a wonderful experience at Gary Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, respectful way. He made the whole process feel comfortable and enjoyable. Highly recommend Gary Crossley Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Gary Crossley Ford. We're glad our team made your experience comfortable and enjoyable. Your feedback is appreciated.
This dealership is awesome!! Zach was great to deal with when we had tires put on our car. The technician that installed them did a great job. He told us what our brake pads were at and checked out our vehicle to make sure it was safe. Thank you so much for taking care of our vehicles. Gary Crossley Ford. Keep up the good work.
This dealership is awesome!! Zach was great to deal with when we had tires put on our car. The technician that installed them did a great job. He told us what our brake pads were at and checked out our vehicle to make sure it was safe. Thank you so much for taking care of our vehicles. Gary Crossley Ford. Keep up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. We're glad our team took good care of your vehicle. We appreciate you choosing Gary Crossley Ford.
We have both vehicles serviced at Gary Crossley and recently purchased a new Explorer from them. Friendly, helpful and professional. Ryan in the Service department is excellent. Highly recommend this dealership
We have both vehicles serviced at Gary Crossley and recently purchased a new Explorer from them. Friendly, helpful and professional. Ryan in the Service department is excellent. Highly recommend this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Gary Crossley Ford. We appreciate your feedback about our service and your new Explorer. Our team is glad to have been helpful.
This was the smoothest transaction I've ever had at a dealership. From finding the vehicle to getting it financed and the trade in they didn't low ball me very fair value.
This was the smoothest transaction I've ever had at a dealership. From finding the vehicle to getting it financed and the trade in they didn't low ball me very fair value.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We're glad the transaction went smoothly for you. Gary Crossley Ford appreciates your feedback.
I am a retired truck driver. I understand road surfaces, all different types. The vibration that the truck has was never fixed.
I am a retired truck driver. I understand road surfaces, all different types. The vibration that the truck has was never fixed.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thomas, Your feedback is highly valued here. We would like the chance to speak with you about your experience with our Service Department regarding the level of attention your truck received. Please contact us directly whenever you have a moment. Thank you, Gary Crossley Ford Customer Care Team [email protected] 816-367-6364