Gary Crossley Ford

Yesterday I took my 2017 Ford Escape to Gary Crossley Ford that I just bought about a month ago. There was a recall on a certain part that hasn't been done yet and they performed the replacement under warranty. It was also time to service the transmission and I asked them to do that too. Ryan was my Service Associate who helped me. He was so incredibly knowledgeable about my specific car and its transmission and the frequency of the service that would keep it running great. He explained everything in a way I could understand and then even walked me to the area I could pay for the service. This was top notch , expert customer service along with next level experience. Any time I need service of any kind on my car, I will take it to Gary Crossley Ford. Thank you Ryan for all your help!

Service tech kept me involved on progress. At close, game me a list of upcoming items to keep value up.. Ford needs to find the parts to satisfy the recall issues. Great service,!!!!

I had my car in for repair on AC. Excellent job everyone was so kind - picked up my car delivered bk next day

Our salesman Ryan was very patient with questions we ask explained the operations of all the instruments ect. He has a great personality which makes buying an explorer tremor or any vehicle easy. I have bought from him before and will do so again. Highly recommend him and Gary Crossley ford thanks Ryan

Lisa is hands down the best salesperson I have ever dealt with! Everything was a breeze. Would recommend her over and over again!

My purchase of a used car from Gary Crossley Ford was a resounding success. Andrew Neighbors, my salesman, demonstrated a remarkable commitment to customer satisfaction. He ensured the vehicle met my expectations and provided exceptional service through his extensive knowledge and prompt responses. I am impressed with Andrew's dedication to delivering outstanding experiences and appreciate his hard work. I would highly recommend Gary Crossley Ford Team, particularly Andrew Neighbors, for anyone seeking a new or used vehicle due to their impressive inventory and top-notch sales associates and service. 🚙 🫶😊

Lisa was great. She looked for the truck I wanted. Once found, we went over several finance scenarios until we found the one I wanted. This will be the third truck I bought from Lisa.

Good service, good price, friendly sales staff, and no hassel with pricing. Trevin was very helpful and courteous. Enjoyed the whole experience.

Alex the sales gal was super helpful. Straight forward no dancing around. Left with a newer vehicle and happy. Not pushy at all let me take my time and decide on what direction to take.

We stopped in to look at a vehicle that we thought we wanted to buy, but found that our original choice didn't really fill all of our needs. Charlie was a no pressure guy, and he showed us a few more cars. We found one that was ideal for us. We will definitely go back when we need to replace our other vehicle.