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Gary Crossley Ford

(1,224 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (866) 947-2830 (866) 947-2830
Used (866) 919-3972 (866) 919-3972
Service (866) 286-3702 (866) 286-3702

Inventory

See all 556 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2002.
Gary Crossley Ford in Kansas City, Missouri is committed to providing our customers with exceptional service and a car buying experience that is unmatched. Whether it is our award-winning staff, 3-Day Guarantee on all of our vehicles, or free car washes for life, you’re sure to see why our loyal customers love The Crossley Difference.
Experience the Crossley Difference

Service center

Phone number (866) 286-3702

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Crossley Ford from DealerRater.

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Process was easy, quick and Landen wasted no time helping me get in the exact car I wanted and made sure it was a smooth process from start to finish

Process was easy, quick and Landen wasted no time helping me get in the exact car I wanted and made sure it was a smooth process from start to finish

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Gary Crossley Ford. We appreciate your feedback about the process and our team.

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Bryce Is the Man!! If you need any vehicle make or model Bryce will get you pointed in the right direction! Helped me secure my f-150, and told him I’ll be back asking for him! Thank you Bryce!

Bryce Is the Man!! If you need any vehicle make or model Bryce will get you pointed in the right direction! Helped me secure my f-150, and told him I’ll be back asking for him! Thank you Bryce!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad our team could assist you with your F-150. We appreciate you choosing Gary Crossley Ford.

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We had an excellent experience.m! Bryce went above and beyond to be sure we would be happy with our purchase, not only today but in years to come. He was easy to communicate with, personable, and not ever pushy. Everyone at Gary Crossley was so great. We will be future customers as well!

We had an excellent experience.m! Bryce went above and beyond to be sure we would be happy with our purchase, not only today but in years to come. He was easy to communicate with, personable, and not ever pushy. Everyone at Gary Crossley was so great. We will be future customers as well!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with Gary Crossley Ford. We're glad to hear our team made your visit positive. We appreciate your continued support.

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We had an excellent experience. Bryce went above and beyond to be sure we would be happy with our purchase, not only today but in years to come. He was easy to communicate with, personable, and not ever pushy. Everyone at Gary Crossley was so great that we will be future customers as well!

We had an excellent experience. Bryce went above and beyond to be sure we would be happy with our purchase, not only today but in years to come. He was easy to communicate with, personable, and not ever pushy. Everyone at Gary Crossley was so great that we will be future customers as well!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Gary Crossley Ford. We're glad to hear you felt supported in your purchase and communication. We appreciate your future business.

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I worked with Landen to find the truck I was looking for. He went above and beyond to make it happen.

I worked with Landen to find the truck I was looking for. He went above and beyond to make it happen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience. We're glad our team could assist you with finding the right truck. Gary Crossley Ford appreciates your feedback.

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In my experience, they have been truthful in my maintenance and I had a good experience purchasing my car.

In my experience, they have been truthful in my maintenance and I had a good experience purchasing my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Gary Crossley Ford. We're glad to hear your maintenance and car purchase went well. We appreciate your feedback.

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The dealership as a whole is great from the front door greeters to sales to managers and finance I worked closely with Bryce he was top notch he was not pushy like I have experienced with a lot of sales people and I felt like he was there to fight for what I wanted or needed and my overall happiness with the decision I was making on the perfect vehicle for my family I will continue to recommend Bryce for sales and the dealership for buying a vehicle

The dealership as a whole is great from the front door greeters to sales to managers and finance I worked closely with Bryce he was top notch he was not pushy like I have experienced with a lot of sales people and I felt like he was there to fight for what I wanted or needed and my overall happiness with the decision I was making on the perfect vehicle for my family I will continue to recommend Bryce for sales and the dealership for buying a vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed feedback. We appreciate your recommendation and are glad our team contributed to your positive experience. Gary Crossley Ford values your satisfaction.

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Trevin is the best salesman there! Not just saying it..... one thing I look for is transparency, and honesty. He checks all the boxes....so far I purchased 3 vehicles from Gary Crossly. Ask for Trevin if you want a phenomenal experience and painless process.

Trevin is the best salesman there! Not just saying it..... one thing I look for is transparency, and honesty. He checks all the boxes....so far I purchased 3 vehicles from Gary Crossly. Ask for Trevin if you want a phenomenal experience and painless process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Gary Crossley Ford. We appreciate your feedback about our team's transparency and honesty. Your support means a lot to us.

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Landon was great to work with, patient, honest and willing to do what it takes to create a welcoming environment during the sales process. He is very knowledgeable and most importantly LISTENED to what we wanted! A true young professional who has a bright future ahead of him

Landon was great to work with, patient, honest and willing to do what it takes to create a welcoming environment during the sales process. He is very knowledgeable and most importantly LISTENED to what we wanted! A true young professional who has a bright future ahead of him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your feedback about our team and the sales process at Gary Crossley Ford.

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PARKER!!!! Parker Stevenson was the greatest dealer I ever have met and I mean this a truly promising way. At first, I received a call from a female coworker of his asking me to grab a vehicle from them at their Dealership. I really wasn’t interested and I was kind of dealing with some stuff at the house or my apartment per se and I told him I would think about it. About five minutes ago by and a guy named Parker gives me a call. He tells me to give him a chance. Let me come up. Take a look at a Ford F150, even though I wanted a Tacoma. I looked at the Ford F150 drove it around and I really got a liking to it so I told him my background I told him my story my military and I told him what I do for work. He made me feel so much better about buying an upgraded car from the Jeep. And I told him the only reason that I came up to the Dealership was Because of his demeanor. Because of the way he acted on the phone with me and showed his promise and his respect to me and him not bargaining with me just listening. I came up and I wanted to see what he had.. In the end, I got a truck that I never thought about even driving even though it was on my mind and we made a really good deal. I love this place. I love Ford for the first time in my life and I love that I got my first ever Ford vehicle to Gary Crossley. Thank you you guys Army SPC Bianco

PARKER!!!! Parker Stevenson was the greatest dealer I ever have met and I mean this a truly promising way. At first, I received a call from a female coworker of his asking me to grab a vehicle from them at their Dealership. I really wasn’t interested and I was kind of dealing with some stuff at the house or my apartment per se and I told him I would think about it. About five minutes ago by and a guy named Parker gives me a call. He tells me to give him a chance. Let me come up. Take a look at a Ford F150, even though I wanted a Tacoma. I looked at the Ford F150 drove it around and I really got a liking to it so I told him my background I told him my story my military and I told him what I do for work. He made me feel so much better about buying an upgraded car from the Jeep. And I told him the only reason that I came up to the Dealership was Because of his demeanor. Because of the way he acted on the phone with me and showed his promise and his respect to me and him not bargaining with me just listening. I came up and I wanted to see what he had.. In the end, I got a truck that I never thought about even driving even though it was on my mind and we made a really good deal. I love this place. I love Ford for the first time in my life and I love that I got my first ever Ford vehicle to Gary Crossley. Thank you you guys Army SPC Bianco

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our team at Gary Crossley Ford. We're glad the Ford F150 met your needs and that our team made you feel respected throughout the process. We appreciate your service and your trust in us.

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