Reviews
This was the smoothest transaction I've ever had at a dealership. From finding the vehicle to getting it financed and the trade in they didn't low ball me very fair value.
This was the smoothest transaction I've ever had at a dealership. From finding the vehicle to getting it financed and the trade in they didn't low ball me very fair value.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We're glad the transaction went smoothly for you. Gary Crossley Ford appreciates your feedback.
I am a retired truck driver. I understand road surfaces, all different types. The vibration that the truck has was never fixed.
I am a retired truck driver. I understand road surfaces, all different types. The vibration that the truck has was never fixed.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Ryan Brehm is no nonsense and gets the job done. I went in the dealership to test drive an Explorer at 9:15 a.m. and was a new owner of an 2026 Explorer xx and out the door at 12:15. He assumed, Daniel was excellent with the connectivity end of it. And of course Todd Gentry is great to work with too. It was an OUTSTANDING experience! Crossley has been our dealer fro 15 years and we are super happy with them.
Ryan Brehm is no nonsense and gets the job done. I went in the dealership to test drive an Explorer at 9:15 a.m. and was a new owner of an 2026 Explorer xx and out the door at 12:15. He assumed, Daniel was excellent with the connectivity end of it. And of course Todd Gentry is great to work with too. It was an OUTSTANDING experience! Crossley has been our dealer fro 15 years and we are super happy with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Gary Crossley Ford. We're glad to hear you had a smooth process and are happy with your new 2026 Explorer. We appreciate your loyalty over the past 15 years.
I love these guys, I bought my first brand new truck from them and I just bought a new Lobo F-150 from them. They’ve always done right by me, I’ve had all my services done through them and always will. Sam Dorsey is amazing, when I first heard from him about the truck I was a little worried I wouldn’t be able to pull it off but he really helped me out not only with the discounts but also gave me more than I expected for my trade-in They’re the best in the business as far as I’m concerned!
I love these guys, I bought my first brand new truck from them and I just bought a new Lobo F-150 from them. They’ve always done right by me, I’ve had all my services done through them and always will. Sam Dorsey is amazing, when I first heard from him about the truck I was a little worried I wouldn’t be able to pull it off but he really helped me out not only with the discounts but also gave me more than I expected for my trade-in They’re the best in the business as far as I’m concerned!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with Gary Crossley Ford. We appreciate your loyalty and are glad our team could assist you with your new Lobo F-150 and services. Your feedback is valued.
Sam did a great job helping us pick out our new Explorer. He explained everything great and helped us get the best deal and the most for our trade possible! Couldn’t have made the deal happen without him!
Sam did a great job helping us pick out our new Explorer. He explained everything great and helped us get the best deal and the most for our trade possible! Couldn’t have made the deal happen without him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback about your experience with our team at Gary Crossley Ford. Thank you for choosing us for your new Explorer.
The vibe is positive, and high energy as soon as you walk in the door. Everyone is super friendly and happy….even Turbo! Everyone that I dealt with was very knowledgeable and answered all the questions I had. They took extra time to find a warranty that was best for me, and never did I feel like I was being pushed in a certain direction. I never felt rushed. It was the best and easiest auto purchase I have ever made.
The vibe is positive, and high energy as soon as you walk in the door. Everyone is super friendly and happy….even Turbo! Everyone that I dealt with was very knowledgeable and answered all the questions I had. They took extra time to find a warranty that was best for me, and never did I feel like I was being pushed in a certain direction. I never felt rushed. It was the best and easiest auto purchase I have ever made.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Gary Crossley Ford. We're glad our team could assist you without pressure and provide the information you needed. Your feedback is appreciated.
would recommend trevin to anyone looking for a vehicle! explained everything perfectly and helped me get the best deal on my vehicle! an easy person to work with and made the process easy!
would recommend trevin to anyone looking for a vehicle! explained everything perfectly and helped me get the best deal on my vehicle! an easy person to work with and made the process easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Gary Crossley Ford. We appreciate your feedback about our team's assistance. We're glad your vehicle purchase process was smooth.
I highly recommend Clark! Great follow up, knowledgeable and customer focused! He was great to work with!
I highly recommend Clark! Great follow up, knowledgeable and customer focused! He was great to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Gary Crossley Ford. We appreciate your feedback about our team's customer focus.
Mike the service rep was great! Worked with us and kept us informed on status of vehicle!
Mike the service rep was great! Worked with us and kept us informed on status of vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Gary Crossley Ford. We appreciate your feedback.
I see the Five Star review for Gary Crossley and easy to understand why. I have purchased multiple vehicles over the years and my experience has always been outstanding. Jamie Cook has always been my go to, even though his is not on the showroom floor anymore he never hesitates to make me and my time important. Adam (Sales) has also been involved with my last two purchases and is top notch too. I also have to mention Rick Wolpers (Sr Master Tech) in the service department, best there is. Todd and the Crossley family has surrounded the dealership with great people! If you are in the market, or need service include Crossley before you make a final decision.
I see the Five Star review for Gary Crossley and easy to understand why. I have purchased multiple vehicles over the years and my experience has always been outstanding. Jamie Cook has always been my go to, even though his is not on the showroom floor anymore he never hesitates to make me and my time important. Adam (Sales) has also been involved with my last two purchases and is top notch too. I also have to mention Rick Wolpers (Sr Master Tech) in the service department, best there is. Todd and the Crossley family has surrounded the dealership with great people! If you are in the market, or need service include Crossley before you make a final decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with Gary Crossley Ford. We appreciate your continued trust in our team and the recognition of our service and sales departments. Your recommendation means a lot to us.