Reviews
We always have our cars maintenance done here. They are friendly do the job correctly and we are never pressured into doing more than what we can afford to do at any given time.. Jenny is great to work with in Quick Lane!
We always have our cars maintenance done here. They are friendly do the job correctly and we are never pressured into doing more than what we can afford to do at any given time.. Jenny is great to work with in Quick Lane!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Gary Crossley Ford for your car maintenance. We appreciate your feedback about our team and service approach. Your experience matters to us.
Thank you for making the car buying process a breeze! Thank you Charlie for being the best car salesman out there!
Thank you for making the car buying process a breeze! Thank you Charlie for being the best car salesman out there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are glad the car buying process went smoothly for you. Thank you for choosing Gary Crossley Ford.
Great dealership. And I didn’t spend half my day in there. Just purchased #4 from them. Alex was awesome! HIGHLY RECOMMENDED
Great dealership. And I didn’t spend half my day in there. Just purchased #4 from them. Alex was awesome! HIGHLY RECOMMENDED
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your recommendation and loyalty to Gary Crossley Ford. We're glad your visit was efficient and positive. We appreciate your continued trust in our team.
It was great service done by professional staff. The location is closer to me and I enjoyed the atmosphere in the waiting area. Fanatic people. Thank you!
It was great service done by professional staff. The location is closer to me and I enjoyed the atmosphere in the waiting area. Fanatic people. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words about our service and atmosphere. We appreciate your feedback and are glad our location is convenient for you. - Gary Crossley Ford
Shady sales team. Multiple vehicles sold out from under me. Loyalty from customers is not reciprocated.
Shady sales team. Multiple vehicles sold out from under me. Loyalty from customers is not reciprocated.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for providing feedback on your recent interaction with us. We aim for complete customer satisfaction and would value the chance to discuss the experience you had with our Sales Team when expressing interest in a few vehicles. Please contact us at your earliest convenience. Sincerely, Gary Crossley Ford Customer Care Team [email protected] 816-367-6364
Very pleased with our recent oil change. We've been happy with our last two cars purchased from Gary Crossley. Thank you, Elvin and Lillie Campbell
Very pleased with our recent oil change. We've been happy with our last two cars purchased from Gary Crossley. Thank you, Elvin and Lillie Campbell
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Elvin and Lillie. We appreciate your loyalty to Gary Crossley Ford.
I had a wonderful experience with the team at Gary Crossley! Parker helped me choose a new vehicle that fit what I was looking for while also staying affordable. The personnel at the front desk were very kind and attentive and proceedings with my vehicle were quick!
I had a wonderful experience with the team at Gary Crossley! Parker helped me choose a new vehicle that fit what I was looking for while also staying affordable. The personnel at the front desk were very kind and attentive and proceedings with my vehicle were quick!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Gary Crossley Ford. We're glad our team could assist you in finding a vehicle that fits your needs. We appreciate your feedback.
Just looking and found one we liked. Tyler convinced us to buy. He was very professional.
Just looking and found one we liked. Tyler convinced us to buy. He was very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience. We're glad our team could assist you in finding the right vehicle at Gary Crossley Ford. We appreciate your feedback.
Thank you for finding my mustang convertible! Love the color! Thank you Clark for all you do finding me exactly what I want! This is my second vehicle I have purchased at Gary Crossley Ford. I love their service department! Best prices on an oil change
Thank you for finding my mustang convertible! Love the color! Thank you Clark for all you do finding me exactly what I want! This is my second vehicle I have purchased at Gary Crossley Ford. I love their service department! Best prices on an oil change
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your loyalty and are glad you found the Mustang convertible you wanted. Thank you for mentioning our service department and pricing. Gary Crossley Ford values your business.
⭐⭐⭐⭐⭐ I had a great experience working with Landon at Gary Crossley. He was incredibly patient with me while I was making sure I was making the right decision. Buying a new car comes with a lot of choices and can feel overwhelming, but Landon took the time to answer all of my questions and never made me feel rushed. What I appreciated most was that he wasn’t pushy at all. He genuinely wanted to help me find the right vehicle rather than just make a sale. His professionalism, knowledge, and patience made the entire process much easier and more enjoyable. If you’re looking for someone who will listen to your needs and help guide you through the process, I highly recommend asking for Landon!
⭐⭐⭐⭐⭐ I had a great experience working with Landon at Gary Crossley. He was incredibly patient with me while I was making sure I was making the right decision. Buying a new car comes with a lot of choices and can feel overwhelming, but Landon took the time to answer all of my questions and never made me feel rushed. What I appreciated most was that he wasn’t pushy at all. He genuinely wanted to help me find the right vehicle rather than just make a sale. His professionalism, knowledge, and patience made the entire process much easier and more enjoyable. If you’re looking for someone who will listen to your needs and help guide you through the process, I highly recommend asking for Landon!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team at Gary Crossley Ford. We appreciate your detailed feedback and are glad to hear you felt supported during your car buying process. Your recommendation is valued.