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Mark Jacobson Toyota

(2,775 reviews)
Visit Mark Jacobson Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2016 state dealer award
View 10 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (919) 666-2610 (919) 666-2610
Used (919) 794-7762 (919) 794-7762
Service (919) 666-2639 (919) 666-2639

Reviews

(2,775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Jacobson Toyota from DealerRater.

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The process went somewhat quickly.

The process went somewhat quickly. I came to look at a specific vehicle they listed. We looked, test drived and had one concern which they put on a lift to check out, ended up being some oil spill from changing the filter. Drove it home shortly after. Got there at 9:10, left at 1:30.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a vehicle a couple weeks ago and I must say the

Purchased a vehicle a couple weeks ago and I must say the experience working with Zach at MJ was wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael Livingston was the best!

Michael Livingston was the best!!! Professional , kind and patient! Helped me as a purchased 2024 Corolla Hybrid!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I purchased a new vehicle from this dealer.

I purchased a new vehicle from this dealer. I inquired online, had an immediate response and set an appointment for the next day. My sales rep was at the front desk when I arrived. Deja was fantastic, answered all my questions, was so professional, had a delightful personality and worked hard to get me the best deal possible. She was the best!! I also worked with Frank in the finance dept who , just as Deja, exceeded my expectations. What a wonderful experience - most likely the best I have experienced in my years of purchasing any vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just got back from getting an oil change on our 4Runner.

Just got back from getting an oil change on our 4Runner. We had an appointment for 10:00 am and didn't get out of their until after 12:00 pm. They did call back later in the day to apologize, I appreciate that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Alex is always very helpful.

Alex is always very helpful. He found a car that fitted all our finicky requirements

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have purchased many cars in my life and MJ Toyota ranks

I have purchased many cars in my life and MJ Toyota ranks up there in best experiences. I want to thank Ramzi and Sheyi for their professionalism and making the process simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My dealer was great - William Bradford.

My dealer was great - William Bradford. He helped me get the price I needed without sacrificing the features I wanted in my car. Ask for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic experience with Michael Livingston.

Fantastic experience with Michael Livingston. He was very professional and helped me make the decision on the purchase. Will come back or recommend others to Michael

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, helpful staff.

Friendly, helpful staff. Very smooth transaction! They were able to locate the exact vehicle I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.