Reviews
Friendly, quick, professional Nice welcoming upon check in. Easy check out also Clean & nice waiting area
Friendly, quick, professional Nice welcoming upon check in. Easy check out also Clean & nice waiting area
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Craig and our team provided a welcoming check in and smooth check out, and that you enjoyed the clean waiting area. Thank you for rating your Mazda CX-30 service so positively.
Friendly, quick, professional Nice welcoming upon check in. Easy check out also Clean & nice waiting area
Friendly, quick, professional Nice welcoming upon check in. Easy check out also Clean & nice waiting area
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience after your Mazda CX-30 service. We’re glad our team provided a warm check-in, smooth checkout, and a clean waiting area. We look forward to assisting you again.
Liberty Mazda and Liberty Service are THE BEST! I'm very satisfied with the staff and service at Liberty Mazda. I would and do recommend them.
Liberty Mazda and Liberty Service are THE BEST! I'm very satisfied with the staff and service at Liberty Mazda. I would and do recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re thrilled our team provided outstanding service on your Mazda CX-5 and that you’re satisfied with our staff. We appreciate your recommendation and look forward to welcoming you back.
I have never dealt with more arrogant sales men. They spoke down to us, interrupted, and were more concerned with dominating the conversation than assisting the customer.
I have never dealt with more arrogant sales men. They spoke down to us, interrupted, and were more concerned with dominating the conversation than assisting the customer.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Sue, Sorry to hear about your experience. We noticed you listed Paul as your sales person. We do not have a Paul here at Liberty Mazda in Hartford. Did you visit our dealership? There are a couple other Liberty Mazda's that we are not affiliated with, perhaps you visited one of those locations?
Wonderful, hassle free, in and out, what a customer wants most. Professional, courteous, and friendly!
Wonderful, hassle free, in and out, what a customer wants most. Professional, courteous, and friendly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear your experience with your new Mazda CX-50 was smooth and friendly. We’re pleased our team provided a professional, courteous process that moved quickly. Enjoy your CX-50 and feel free to reach out whenever you need us.
I had a wonderful experience at library mazda. Nick was professional, knowledgeable, and easy to work with throughout the entire process. He answered all my questions, kept me informed, and made everything smooth and stress-free. I'm very happy with my new 2026 CX-50 Hybrid and would highly recommend working with Nick if you're in the market for a vehicle. Thanks again for the excellent service!.
I had a wonderful experience at library mazda. Nick was professional, knowledgeable, and easy to work with throughout the entire process. He answered all my questions, kept me informed, and made everything smooth and stress-free. I'm very happy with my new 2026 CX-50 Hybrid and would highly recommend working with Nick if you're in the market for a vehicle. Thanks again for the excellent service!.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Nick as you brought home your new Mazda CX-50 Hybrid. We’re glad everything went smoothly and that he kept you informed at every step. Enjoy your CX-50 Hybrid and feel free to reach out if you have any questions.
I had a wonderful experience at library mazda. Nick was professional, knowledgeable, and easy to work with throughout the entire process. He answered all my questions, kept me informed, and made everything smooth and stress-free. I'm very happy with my new 2026 CX-50 Hybrid and would highly recommend working with Nick if you're in the market for a vehicle. Thanks again for the excellent service!.
I had a wonderful experience at library mazda. Nick was professional, knowledgeable, and easy to work with throughout the entire process. He answered all my questions, kept me informed, and made everything smooth and stress-free. I'm very happy with my new 2026 CX-50 Hybrid and would highly recommend working with Nick if you're in the market for a vehicle. Thanks again for the excellent service!.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jordan and our team’s professional guidance and clear communication made your purchase process smooth and stress-free. Congratulations on your new 2026 Mazda CX-50 Hybrid and thank you for recommending our service. Feel free to reach out to Jordan if there’s anything more we can help with.
I got charged for an oil change, even though I had a sticker on the window that clearlybsaid it had been done less than 100 miles before. I wish they would have asked me if I needed that before doing it.
I got charged for an oil change, even though I had a sticker on the window that clearlybsaid it had been done less than 100 miles before. I wish they would have asked me if I needed that before doing it.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to hear about your experience Gabriella. Our service manager will reach out to you directly to get more details and see what went wrong. We never look to perform or charge a customer for a service they don't need. We will get to the bottom of it and make things right. Again, sorry for your experience and thank you for taking the time to share your feedback.
Told him my situation. I understood. Had me fully taken care of within 24 hours.
Told him my situation. I understood. Had me fully taken care of within 24 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad we could understand your situation and complete your Mazda CX-5 service within 24 hours. Thank you for the five-star rating and for entrusting us with your service.
It was run very efficiently and clean. It was a relaxing place to wait. I also appreciated the video
It was run very efficiently and clean. It was a relaxing place to wait. I also appreciated the video
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Craig and our service team are delighted to hear you found our service efficient and the waiting area clean and relaxing, and that the video was informative. We look forward to caring for your Mazda CX-5 again.