Reviews
I always get good customer service.
I always get good customer service. That’s why I keep coming back. Thank you!
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Very knowledgeable, very clean and organized dealership.
Very knowledgeable, very clean and organized dealership. Makes truck buying very easy and comfortable. Good people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino
Every step of the way the truck buying process was
Every step of the way the truck buying process was simple. From locating the truck online, to seeing and test driving, all the way through financing where Andre truly went above and beyond
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you with your truck purchase. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino
It was the best car buying experience I’ve ever had.
It was the best car buying experience I’ve ever had. Reggie is was super helpful and professional!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
Great customer focus and service to help me get the
Great customer focus and service to help me get the vehicle I was looking for!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino
Amanda was a wonderful sales representative!
Amanda was a wonderful sales representative! Her communication was Excellent. One phone call and we ended up with the perfect vehicle! Thank you for your superb service! We will be back!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
Nominal wait time, Service Center employees was friendly
Nominal wait time, Service Center employees was friendly and professional and well advised. Called me when my vehicle was ready for pick up.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault
Happy customer
Car repaired sooner than expected. Also did maintenance items.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault
It takes too long (at least 20 minutes) to check in and
It takes too long (at least 20 minutes) to check in and check out your car.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Great customer service from advisor and pleasant
Great customer service from advisor and pleasant environment. Wait time too long for an oil change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Expect the Best! Service Manager Mr. David Theriault