Reviews
I met mr DP on a Sunday night at my job the whiskey
I met mr DP on a Sunday night at my job the whiskey mistress and we began discussions on life in general. The conversation went on throughout the evening about me purchasing a vehicle. I wanted a truck and my wife picked our Chevy colorado and we’re very happy with how the process went and DP was there til we drove off happy with smiles 💰💰💯🔥👍🏿
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Amanda was a pleasure to deal with.
Amanda was a pleasure to deal with. Zero pressure and so knowledgeable. She made the buying experience stress free and really cared about your overall experience. I would recommend her and Jim Ellis to anyone looking for a new or used vehicle. She helped us every step of the way and for that we are thankful. She always had a big smile and can do attitude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amanda here at Jim Ellis Chevrolet. We'll be sure to let her know. Expect the Best! General Manager Ralph Sorrentino
Customer
Excellent service, very knowledgeable representative and polite.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon, Lonnie! Expect the Best! Service Manager Mr. David Theriault
Making an appt.
Making an appt. coming in from out of state was easy and efficient. Oil change could’ve taken less time but the waiting area is nice and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
Great experience!
Great experience! Professional and communication/follow up was impeccable! Have purchased cars from them prior fir many years!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Great job!!!
Zane is the man.
Zane is the man. He has helped me finally get my dream truck. He’s been working with me since the beginning of June. He went above and beyond to answer all my questions ASAP. Best vehicle buying experience ever. He helped setup everything in my truck and made sure I knew what everything was in the truck and how to use it. I will be driving back 3.5 hours from now on just to have Zane help me with a vehicle. Best truck buying experience ever! Adam helped out and showed me a bedcover that he loves on his truck. He was very helpful as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino
Juperdulie, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service was excellent
Luis was great and the repairs were done quickly. Highly recommend coming here
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! Thanks again for the recommendation, and have an amazing day!
Service review
I Was met at the Doors by the kindest employees and Was treated as if i truly mattered, but not only Was the customer service 5 stars but the quality as well. Truly a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Benigno, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
First time customer.
First time customer... Schedule appointment in advanced to have oil change and miscellaneous diagnostic performed. Upon arrival I was told diagnostics was 3 weeks out. Not sure why they did not mention that in advance. Oil change took 4 hours. Not likely to return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Great expierence
Great experience. Vlad was so kind. Was greeted first think by kind team members as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mandy, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you have any further questions, please give us a call. We're always happy to help!