Reviews
Robbie was the best!
Robbie was the best!! Customer service skills are phenomenal. Very friendly and really cares for his customers. 10/10 the best employee
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review, Taylor. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault
Was a great experience dealing with Reggie in sales.
Was a great experience dealing with Reggie in sales. Great customer service. I love my 2023 corvette
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words for Reggie, and for taking the time to leave us this wonderful feedback! Congratulations on your new Corvette! Expect the Best! General Manager Ralph Sorrentino
It took 3.
It took 3.5 hours to get my oil changed WITH an appointment. No heads up that they were busy. Just sit for 3.5 hours.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Quick and efficient service.
Quick and efficient service. Everything was done right the first time, will be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Charles and David look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
My experience was great!
My experience was great! Amanda was able to find me the right vehicle in record time and work with my schedule. I arrived to a very welcoming atmosphere and great customer service. Would recommend Amanda to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ricky, It's fantastic to hear that Amanda provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino
I received great service from the sales department when
I received great service from the sales department when purchasing my 2022 Bolt. Randy Stephenson is a friendly and knowledgeable sales-person and a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Randy delivered such a great experience! Congratulations on your new 2022 Bolt! Expect the Best! General Manager Ralph Sorrentino
50K Service
Service provided by Ms Grier was great. Look forward to her being assigned for my service in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault
Great Service
Vlad is the best Communicates the issue, keeps you informed and is always helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for Vlad and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Service
Wonderful family feel! The facilities are very nice and they were prompt to greet me at my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Expect the Best! Service Manager Mr. David Theriault
Great service & great employees!
Great service & great employees! I'll definitely return for my next service. Thanks Patrick & Vladimir.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault