Reviews
I had the most wonderful experience at Jim Ellis
I had the most wonderful experience at Jim Ellis Chevrolet Zane worked really hard to get the me the best deal possible and he did just that my experience was quick and effortless I couldn’t be more pleased with my 2022 TrailBlazer . New Car Smell !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet, we hope you enjoy your new Trailblazer! Expect the Best! General Manager Ralph Sorrentino
Professional and easy to do business with.
Professional and easy to do business with. They delivered what they promised and exceeded my expectations!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review, David! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino
Ran into a part that delayed my greeting the car a week
Ran into a part that delayed my greeting the car a week after purchase! Still waiting to take car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We truly appreciate your feedback, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino
Jim Ellis very reliable company over the years I have
Jim Ellis very reliable company over the years I have been please with their service keep doing what you do great job. Thank
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great experience with people they were friendly and
Great experience with people they were friendly and knowledgeable they went over all the details of the car had great customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
She was very informative and knowledgeable about what I
She was very informative and knowledgeable about what I was looking for. A pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amanda met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino
I've been coming in to the dealership since November
I've been coming in to the dealership since November about my brakes that are constantly squealing and so far the service department has not resolved the issues and I had to sit at the shop more than five times and constantly calling about the issue and it never gets resolved
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry you didn't have a better experience and understand your frustration. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out and discuss how we can turn this situation around for you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Heavy Chevy
Was a bit upset when I arrive but the service advisor did amazing job and took great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
Very good customer service and friendly and caring
Very good customer service and friendly and caring employees who shows concern about your problems as well as you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
I really like their service at the dealer.
I really like their service at the dealer. They attended me with good service. Overall they treated me with good service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review, Jose! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault