Reviews
Excellent new staff - Loanne is best I have had at Jim
Excellent new staff - Loanne is best I have had at Jim Ellis- cares - goes the extra mile/ she should be rewarded!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault
Leland is your go to guy in sales, he is phenomenal!
Leland is your go to guy in sales, he is phenomenal! Great customer service. Great dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We hope to be of service to you again in the future. Best wishes, Jim Ellis Chevrolet
They were very courteous, informative, and fast.
They were very courteous, informative, and fast. My service rep helped me figure out what I needed, but also helped me understand what it was versus trying to sell my services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Courteous Staff and very good turnover time on repairs
Courteous Staff and very good turnover time on repairs but a little expensive for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
Jim Ellis Chevrolet provides excellent service
I purchased a C8 Corvette from Jim Ellis and had zero issues placing an order and receiving excellent customer service from various staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reginald, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new C8 Corvette! Expect the Best! General Manager Ralph Sorrentino
Saved our vacation
We loaded up the car to take our Tahoe on a holiday road trip and had a dead battery and electrical malfunction. Vladimir helped us with roadside assistance and a tow to Jim Ellis. They quickly identified the problem fixed it and got us in the road within hours. So glad we have such great people and Service like Vladimir and Jim Ellis!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review. I am thrilled that Vladimir was so helpful. Your business is truly appreciated. Expect the Best! Service Manager Mr. David Theriault
The waiting room was clean and they kept me updated on my
The waiting room was clean and they kept me updated on my vehicle. The service took a little longer than expected.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We appreciate your patience. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service experience
Had my acar towed in on a Sunday and couldn?t happier with the service and care I got. Vladimir and Jerod were GREAT!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for your kind words for our service department. We truly appreciate your business. Expect the Best! Service Manager Mr. David Theriault
Outstanding customer service
I have had a lot of cars with several dealerships but never received the level of service that I have had today by Retanza Grier. She was very attentive and made the 5 hour wait easy. She consistently checked with me and offered additional assistance. Very well done!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your 5 star review. All of us at Jim Ellis Chevrolet are happy to have you as a customer. Expect the Best! Service Manager Mr. David Theriault
Vladimir is an excellent service representative.
Vladimir is an excellent service representative. He is honest about what absolutely needs to be repaired.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Vladimir had the opportunity to work with you to make your experience with us a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault