Reviews
Service was great, staff is attentive; however I do
Service was great, staff is attentive; however I do believe they are price gouging. Things tend to cost more at a dealership I know, but the prices are ridiculous.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Excelente Job they are very nice and professional people
Excelente Job they are very nice and professional people , they do very good job !! Thanks !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
The service was great, I needed a longer vehicle but not
The service was great, I needed a longer vehicle but not available. Thinking about trading for a GMC truck!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jeffery. We appreciate your business and our team looks forward to serving you again soon! Expect the Best! Service Manager Mr. David Theriault
Everything went smooth, the services are great.
Everything went smooth, the services are great. Took care of a lot of problems for me, and they offered home delivery, which is wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino
The staff was patient, knowledgeable and phenomenal and
The staff was patient, knowledgeable and phenomenal and now I'm a happy customer!!! KEEP UP THE GOOD WORK!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino
I thought I was doing the right thing by taking my car to
I thought I was doing the right thing by taking my car to the dealership for good service. Got totally ripped off!!! Had a leak under the car. They did not fixed the problem and charged over $3,000. Returned the car and they wanted to charge and additional $1,000 for now a transmission yoke leak. I said no way and took to a transmission shop and they diagnosed it correctly. and only charge $100 and fixed the leak. I got flecced by Jim Ellis and not even a call back from a service manager. They are just like any fly by night car repair shop
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Andy Glantz 678-467-3547
Great team at Jim Ellis Chevrolet!
Great team at Jim Ellis Chevrolet! They will take care of you! Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault
Charles Pryor did a fantastic job.
Charles Pryor did a fantastic job. Very courteous, professional and I would request his service again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Charles and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Outside of my consultation, 4hr wait time was not
Outside of my consultation, 4hr wait time was not pleasant. But the work done, I understand. Katie was AWESOME
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that Katie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Terrible, a waste of time.
Terrible, a waste of time. I spend more than 500 dollars and just got a oil change
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com