Reviews
I appreciate Sonja answering all my questions about my
I appreciate Sonja answering all my questions about my car. The service was Very Great!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault
The Jim Ellis staff is friendly, knowledgeable and
The Jim Ellis staff is friendly, knowledgeable and honest. They are great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was very pleased with the service I received when I
I was very pleased with the service I received when I brought one of our trucks in for an oil change and some electrical repair. They accomplished both, in a timely manner. I look forward to using this dealership again when our trucks need maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
I had to wait 6 hours for the service, which I think it
I had to wait 6 hours for the service, which I think it could have be done in less than half that time..
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
So sorry that the wait time was much longer than expected. We have a shuttle that we try to make available for customers if their vehicle is going to take longer than expected. Between Covid protocals that are still in places, as well as being short staffed, wait times are sometimes longer than we would like them to be. We greatly apologize for the time we took and please know we appreciate your business and will do better next time.
Between 8 am and 1:40 pm I was at your establishment I saw at least 15 people coming and going , I don’t think your excuse of personnel shortage is valid, find something new..
They met expectations and were very timely.
They met expectations and were very timely. They provided good communication. They were vey polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
It took to long.
It took to long. Thanks to Louis and Elise, it was a great experience. Thanks 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nicole, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault
My service advisor, Vladimir, is great.
My service advisor, Vladimir, is great. He is responsive and knowledgeable. He fits me in when I need an appointment and the work is done on time.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Vladimir here at Jim Ellis Chevrolet! If you're ever in need of more help, please let us know! Take care!
Everyone working there was very personable and helpful
Everyone working there was very personable and helpful throughout the whole process. I had a great experience overall would definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great place to go to buy a car.
Great place to go to buy a car. The process was short compared to other places
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
William, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino
Been working with Reggie Stagmaier for six years, will
Been working with Reggie Stagmaier for six years, will always refer to him for any performance vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rick. It's fantastic to hear that Reggie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino