Reviews
The work that was done was done well.
The work that was done was done well. The concern I had was, I set an appointment and then dropped my car off only for it to sit for 2+ days waiting to be seen. On the third day I was told what needed to be fixed and at the last minute one more thing was added. Overall it was fine but I expected more as I’ve heard good things.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback, Jim. We will be sure to share your comments with the team, and please don't hesitate to contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com if you would like to discuss this in more detail. We appreciate your business and hope to see you again here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
I was in an out in under an hr for my oil change.
I was in an out in under an hr for my oil change. My advisor Catherine Jackson was great! I only go to Jim Ellis Chevrolet of Atlanta. Thanks for the great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
Always helpful and friendly.
Always helpful and friendly. My dealer for several years. Service and parts department are top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
My initial purchase got off to a rocky start.
My initial purchase got off to a rocky start. However, Jim Ellis Chevrolet was very helpful and accommodating. Zane was the perfect salesman! I was very pleased with his willingness to help me and his knowledge about cars. He was honest and very professional! Whenever I decide to purchase another car, I’ll definitely give Zane a call!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Zane, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino
Jim Ellis made this an extremely easy process!
Jim Ellis made this an extremely easy process! There trade in offers were very competitive and my sales rep was awesome to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Travis, thank you so much for choosing Jim Ellis Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino
I trust my salesman.
I trust my salesman. Reggie is my go to guy when it comes to Corvettes. He’s excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Sherry. We are very happy to hear that Reggie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino
Fantastic customer service!
Fantastic customer service! Everything promised done and on time. No surprises at any point in the transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino
Professional & experienced sales and service department.
Professional & experienced sales and service department. A very qualified service department tat gets your vehicle back to you quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault
Since they took me the car, it was always very good
Since they took me the car, it was always very good communication, they keep you up to date with everything that is happening, until they deliver it to you they are very kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Customer Service: Service Department
Wonderful Customer Service from all those involved in my car repair. Mr. Prayor was very attentive to my needs and was on point with my customer satisfaction. Mr. Tony was very helpful and welcomed me with a smile each time we had an encounter. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!