Skip to main content

THE COLLECTION

(725 reviews)
Visit THE COLLECTION
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 927-6305 (888) 927-6305
Used (866) 852-1513 (866) 852-1513

Reviews

(725 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of THE COLLECTION from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent!

Great dealership and service. Janet Alvarez, my sales rep, was exceptionally knowledgeable, pleasant to work with and very transparent during the process. No pressure or rush to buy cars here, competitive prices and also the facility is very nice. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-star review!

Audi collection perfection

Audi collection is the best. Professionalism, courtesy and five star service. The manager of sales Giuseppe Made us feel like we were the most important customer. Sales person Danielle f made us feel like we were the most important customer. Sales Danielle Fernandez was patient, honest and Informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We are so happy to hear about your experience with Danielle. Enjoy your Audi and remember that we are always here for you!

Great experience

Great dealership and service. Janet Alvarez, my sales rep, was exceptionally knowledgeable, pleasant to work with and very transparent during the process. No pressure or rush to buy cars here, competitive prices and also the facility is very nice. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We truly appreciate it!

My experience at The Collection

Mr. Cruz is exceptionally knowledgeable about the car and the details of the vehicle I was interested in. I felt like his most important customer and he gave me his undivided attention. His passion for Porsche was clear and gave me the confidence to make my purchase decision. After the sale. He devoted as much time as I needed to learn and operate the many features of the car and offered to repeat it at any time and as many times in the future as I might request. Mr. Cruz was more an advisor than. a salesman and I appreciated the way he dealt with me. This is the 2nd time I purchased a car from him and I have already recommended him to my friends. He is a credit to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for sharing your experience with us. Benny is a true asset to our team and we are very fortunate to have him. We thank you for your loyalty and for sharing with your friends. We look forward to working with you in the near future! - From your friends at THE COLLECTION

Great place to buy a car.

This place fast efficient and convenient. I enjoyed test driving a few vehicles. The sales people are friendly and extremely well informed about the vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We truly appreciate it. - From your friends at THE COLLECTION

initial service

I had the initial service completed on my automobile. Vanessa Garcia , the service advisor, was very understanding of my needs. She respected my requests. The work was done be in a timely fashion and was to my complete satisfaction. A good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for leaving a review in referenced to your experience with Vanessa! We truly appreciate it.

Best dealership in south Florida!

I couldn’t have asked for a better person to help me get my car than Daniel Zuniga. He is the best! Very helpful and was able to answer any question I had. He truly made this experience so easy that I would highly recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to hear about your experience with Danny. Enjoy your Audi! We look forward to seeing you again soon.

Smooth sailing...

The dealer was very attentive to my needs and requests. Very cordial and accommodating to our schedule demands.I leave with a beautiful car and beautiful impression !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate it! Enjoy your car and remember that we are always here for you. - From your friends at THE COLLECTION

13 years of exceptional service

I bought my first Audi from The Collection in 2005. 13 years and several cars later, including Audi, Porsche, and Ferrari, I will not go buy another car anywhere else. In 13 years I have NEVER felt any pressure to make a purchase. There has been ZERO anxiety when checking out their cars. The sales staff is professional beyond reproach. No endless haggling (“Wait up, let me speak to my manager“). The transactions have been smooth, efficient, in and out of the dealer in a very reasonable amount of time. Julio has been my sales associate for several years. I have his email, even his cell phone. He is attentive, responsive, respectful of my time and money. Jose, the Porsche manager, has been exceptional in his service. As previously mentioned, I am through going to other dealerships, not because they carry an inferior product (trust me, there are plenty of places to buy Audi, Porsche, and other luxury brands in South Florida), but because I will no longer withstand the lack of respect and attention when you are laying down serious money for a luxury product. I remain a loyal customer of The Collection for over 13 years because they have EARNED it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We cannot thank you enough for your friendship and loyalty to THE COLLECTION. Thank you for being a part of our family and for trusting us. It is our pleasure! See you soon.

Excellent customer service

We came to Audi with no intentions of purchasing a car today but Our Audi brand specialist Danielle was fantastic. She was extremely knowledgeable about the vehicle we were interested in. I would definitely recommend her to a family member or friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!