PERFORMANCE NISSAN

I had researched the truck and found it one of three in the nation that I was looking for at Performance Nissan in Pompano Beach, Florida. I spent about two weeks going back-and-forth with the dealership. I’m trying to figure out. Pricing was reassured by Zyin the sales rep. There was nothing wrong with the truck that it was one owner one minor accident on the front right side no airbag deployment asked them if the frame was in a free clear rust was reassured that there nothing was wrong with the truck. I had the truck shipped after I closed the deal on November 5, 2025 took a couple days to get to Virginia when it showed up immediately noticed that the tires were dry rotted. As soon as I backed it in the driveway check engine light came on. I called Zyin at the dealership and he told me that that was what the extended warranty was for that. I just purchased, but I could take it to any place that would recognize the extended warranty company and everything would be taken care of. I took the truck to my local Dodge Jeep ram dealership had them do a full inspection within 20 minutes of me, dropping it off and then looking at it they called me and said that there was a 9 inch rust hole in the frame that you could visually see when taking off one of the rear tires to put brakes on it. I had to spend $1400 on tires right before that because two of the tires kept losing air. I posted a one star review on Google and I was told that a manager would call me right away. I was called within a couple days. I was reassured that Zyin the sales rep was fired for what he had done and they were going to make it right here it is December 13, 2025. I still have not heard from Haney. The person that’s supposed to be making this whole and finding a truck. We’re getting me a truck or ultimately purchasing this truck back so I can go find something else. I did find out from my credit union that Performance Nissan has run my credit since being approved by Wells Fargo the original lender Wells Fargo got involved because they said there was fraud on the dealerships part and they were going to look into it as well I was told by Wells Fargo that if a resolution of any kind was reached than the rate in terms would stay the same unless the truck was expensive more or less expensive.

This dealership is egregiously dishonest and misleading. They list cars for a sales price and then completely change the prices claiming that they needs to add their “service fees,” which they claim are restoration fees to make it safe on the road. These additional thousands of dollars is not listed on any of the ads, website or even in their fine print. And these fees are already in addition to the sales tax, dealer fees, registration fees, tag fees and efiling fees. They are blatantly lying and illegally posting false information on their advertisements and websites. Avoid at all costs….

Buying my Telsa from Performance Nissan was fantastic, thanks to Naej Charles. He patiently explained all the car's performance capabilities and showcased its unique features, ensuring I made the right choice.

DO NOT USE THEM! They did not tell me that when I changed from geico to progressive, progressive was denying a lot of my claim and they took a week longer. They had very poor communication and returned my car with a missing windshield wiper and tried to blame it on the tow company. I still have a dent in my bumper and now progressive said they will repair it but I am not going here!

9/21/24 Eva from Pompano Beach I had the pleasure of dealing with Mel in the collision dept. at Performance Nissan. Mel was not only professional, buy also very personable as well. She kept me informed of the progress of the repair work, which was done in a timely manner. The repair area looks fantastic, good as new. I want to thank Mel and the repair workers for a hassle free experience and a job well done!

Slimy dealership. 🤮 Was trying to purchase a car marketed for 32.5k. After all their fees, the price increased to 40k. How they managed to slap on nearly seven thousand dollars of additional charges is beyond me. After weeks of negotiating, they finally agreed to a price point of 34k fees included. I was told 34k over the phone, my brother was also told 34k over the phone (on a separate call), AND I have it in text that they were good with 34k. (A clear as day text message with the sales person) I told them I didn’t want them to run my credit until after we had come to terms on pricing, so once we agreed on 34k I submitted my financing application. It took them 2 days to get back to me, and they sent me numbers for 35.5k asking which term I’d like to pick for the loan. (Hoping I wouldn’t notice they added an extra $1500 from what they told me originally). I kindly responded and said we agreed on 34k, please rerun the financing for 34 and we can move forward. To which they responded, “no we can’t do 34k.” I replied with a screen shot of the text message where the sales associate said “yes, if you put 15k down we can do 34k.” I’m extremely irritated because they did this AFTER we had agreed on a price 3 times (two phone calls and a text), and AFTER they ran my credit, they changed their mind on pricing. I specifically told them to not run my credit until we agreed on pricing!!! Do better. Find a better dealership to shop at. If you can’t do 34k that’s one thing, but don’t tell me you can (THREE TIMES) and then not hold your word on it. Terrible business practice.

Michael in the service department is truly outstanding, consistently going above and beyond to ensure customer satisfaction. Bobby's exceptional leadership shines through in the excellent service provided by the entire team, highlighting a culture of excellence and a commitment to quality. I highly recommend their services for anyone looking for top-notch automotive care. Their professionalism, expertise, and attention to detail make them stand out in the industry.

I've been taking my car to Performance Nissan for service for years, and I've always been impressed with the level of care and professionalism. Thank you

Shania and Linette, who work in the service department, are always incredibly friendly, highly knowledgeable, and remarkably efficient in handling all my needs. Their professionalism and dedication make every visit a pleasant and satisfying experience.

Would never take my car anywhere else! Michael and his team always go the extra mile to ensure my car is well taken care of. Highly recommend their services!