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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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The entire was simply amazing!

The entire was simply amazing! Bj answered all my 100 questions and made the process very smooth! Thanks so much to the entire team at Cross!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Shawn Lopes was awesome!

Shawn Lopes was awesome! I purchased a brand new jeep Grand Cherokee, he walked me through the whole purchase process, explained the features and functions of the new jeep and answered all of my questions thoroughly. I appreciate all of Shawn's expertise and for directing me to this great vehicle.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

BJ is a great salesman.

BJ is a great salesman. Cross knows their jeeps. If you in the Louisville area, go nowhere but here for your jeep search.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing staff and service Shawn and Chris are the best in

Amazing staff and service Shawn and Chris are the best in the business Cross Jeep thank You

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic sales experience minus one little thing, dealer

Fantastic sales experience minus one little thing, dealer does not take commitment letters from banks / credit unions. Well worth the 300 mile drive to get a wonderful example of a used vehicle is been searching for!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

The salesman (Shawn Lopes) did a great job!

The salesman (Shawn Lopes) did a great job! He went beyond I answering all of our questions and even brought the Jeep to us, for the test drive! The entire "buying experience" was exceptional. No hassles, no surprises, just easy! I would say, this was the best experience we ever had buying a new car. I highly recommend Shawn and Cross Motors!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Shawn was very helpful, knowledgeable and patient with

Shawn was very helpful, knowledgeable and patient with our time frame. No hard sell and listened. Vehicle looked fantastic when we picked it up.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Over the phone/text, Shawn got me all the information I wanted quickly. Wasn’t able to work with him in person, but Mark went above and beyond, going so far as driving me from the airport. And Austin saved the deal. Matt in financing did a great job explaining everything as well. These guys together took the customer experience from being more than just a number on a page at a large dealership to more like working with old friends. I would buy from them again, and will be recommending them to everyone I know looking for a vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BJ was awesome to deal with.

BJ was awesome to deal with. I purchased a 2009 Porsche 911 turbo. It was exactly as described. I would buy another vehicle in a heartbeat.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had a wonderful experience buying our Jeep Gladiator

We had a wonderful experience buying our Jeep Gladiator here. Zuri and Shawn were very friendly and helpful. They made buying a new vehicle extremely easy. We highly recommend going to see them for a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.