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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Quick communication.

Quick communication. Helpful. Nice. Great selection. I appreciated the efforts via phone & text that made in person & pick up quick & easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Really enjoyed working with BJ Cornell at this location.

Really enjoyed working with BJ Cornell at this location. He was educated on all of the car’s features and was able to turn things around quickly which was important for my situation. Highly recommend working with him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

I recently purchased a vehicle from Cross Jeep, and I

I recently purchased a vehicle from Cross Jeep, and I couldn't be happier with the experience! From the moment I walked in, the staff was incredibly friendly and welcoming. The showroom was clean, organized, and had a great selection of vehicles to choose from. My sales representative, Shawn Lopes, was exceptional. They were knowledgeable, patient, and truly listened to what I was looking for in a car. They guided me through the process without any pressure, providing detailed information and answering all my questions. I never felt rushed or pushed into making any decisions, which I greatly appreciated. What stood out the most was the dealership's commitment to customer satisfaction. Even after the purchase, they followed up to ensure I was happy with my new car and offered assistance with any future needs. I highly recommend Cross Jeep to anyone in the market for a new or used vehicle. Their professionalism, integrity, and excellent customer service make them stand out from the rest. I'll definitely be returning for future purchases and services!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great selection of vehicles, and had a great experience.

Great selection of vehicles, and had a great experience. I can't say enough about salesman BJ!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

We worked with a salesman named Shawn and he was very

We worked with a salesman named Shawn and he was very nice and helpful. He was busy with another sale when we got there but he made sure we were taken care of, and ended up being happy with the deal we got!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank the reviewer for their positive feedback and comment on the helpfulness of our team at Cross Chrysler Jeep FIAT. Mention satisfaction with the provided deal.

Recently bought a jeep Gladiator from cross and our sales

Recently bought a jeep Gladiator from cross and our sales person Shawn did a great job of explaining everything about it and made the whole process stress free

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Mark Yates did a great job answering our questions and

Mark Yates did a great job answering our questions and helped us find the perfect Jeep.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you to BJ!

Thank you to BJ! We reached out for a wrangler we saw online and began conversing with BJ about a purchase. We drove over 3 hours to work with him and purchase our jeep. He communicated so well and ensured all our questions were answered and we had everything we needed! Definitely recommend him! We would work with BJ again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very professional and friendly staff who go out of their

Very professional and friendly staff who go out of their way to make you feel important!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quick, easy, very informative went smooth as butter and

Quick, easy, very informative went smooth as butter and painless. Will be back thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.