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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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BJ Cornell was fantastic to work with.

BJ Cornell was fantastic to work with. Highly recommend working with him when you purchase your next vehicle

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Lovely experience from beginning to end-finally a

Lovely experience from beginning to end-finally a salesman and staff that were actually knowledgeable about our purchase-many dealerships we’d been to were being informed of features-by us! Everyone here was on the ball and we really enjoyed the experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
0 people out of 0 found this review helpful.

Quick review for Aaron and Joel who assisted me buying a

Quick review for Aaron and Joel who assisted me buying a Fiat 500C a few days ago. They were both very diligent and provided additional photos and a video. Answered all my questions in a timely manner and I felt in good hands with honest honorable people. Car was sold "as is" but they were totally honest on the condition of the car, car history, etc. Would highly recommend this dealership, especially if you can get hold of Aaron or Joel!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with our team at Cross Chrysler Jeep FIAT. We're pleased to know that Aaron and Joel provided thorough assistance during your Fiat 500C purchase, ensuring transparency and responsiveness. Your recommendation is highly valued, and we look forward to serving you in the future.

Very friendly and professional the service technicians

Very friendly and professional the service technicians are very knowledgeable and very helpful if you have a specific question about something and they don't have a answer, they will find some one who does. I'm very comfortable with taking my vehicles there

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This dealership is really great to work with.

This dealership is really great to work with. They wasted no time in getting the transaction completed and put me back on the road. I found them very professional and they never employed any pressure tactics that I have often experienced at other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Cross Chrysler Jeep FIAT. We are glad to hear about the efficient and professional service you received. It's important to us that our customers feel respected throughout their visit.

Very professional dealership with top notch service and

Very professional dealership with top notch service and support. I purchased a car virtually and they made it simple.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very Professionally run business that cater to customers!

Very Professionally run business that cater to customers! The caliber of sales personnel is remarkable, Shawn was a delight to have conducted business with! Both the wife and I are ecstatic about our purchase, from the onset to the vehicle pickup day, it was a seamless transaction, of which made it easier for the customer. We are enjoying our Jeep daily and very happy that we do have it, in the future, rest assure we will be visiting this dealership again for our next purchase, and of course we will want to deal with Shawn again!! Signed, A Very Happy Customer!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

By far the easiest transaction I’ve ever experienced when

By far the easiest transaction I’ve ever experienced when purchasing a vehicle. Everyone I encountered in the dealership was super friendly and helpful. I recommend this dealership 1000%

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience buying my Grand Cherokee Summit

Excellent experience buying my Grand Cherokee Summit Reserve! I worked with Chris and BJ and they were both phenomenal. It’s clear that they have a passion for the industry and are both extremely knowledgeable, friendly, and considerate. I never felt pressured to purchase or that it was an absolute must. The business manager James was also extremely friendly and very knowledge on his part. Everything was thoroughly explained and laid out so that I felt I had all the information necessary to make a clear and concise decision. I would recommend this dealership to anyone looking to buy a new or used Jeep! Definitely give these guys a call!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff was super friendly and helpful.

Staff was super friendly and helpful. Willing to comply with any request we had. Entire process was smooth and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.