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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Everyone was helpful and nice .

Everyone was helpful and nice .They answered all our questions and let us look over there vehicles. We were very pleased and my wife is very happy with her 2023 Jeep grande Cherokee L summit reserve thanks again

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're grateful to hear about your satisfactory experience at Cross Chrysler Jeep FIAT. Value-rich details on our team answering inquiries and your wife's contentment with the 2023 Jeep Grand Cherokee L Summit Reserve are genuinely appreciated. Safe travels in your new vehicle!

Best dealership Iv ever dealt with excellent customer

Best dealership Iv ever dealt with excellent customer service bj Cornell was my sellsman him and manager both was pleasure too deal with will do business again

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  • Overall experience 5.0
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Dealer response

We're pleased to hear you found our team at Cross Chrysler Jeep FIAT to be excellent. We strive for top-notch service and appreciate knowing when we hit that mark. Your return business means a lot, thank you.

Both Chris and BJ are excellent to work with, they

Both Chris and BJ are excellent to work with, they provided all the information I needed and helped me get the jeep I wanted at the rate I wanted it.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for the wonderful feedback! Our team at Cross Chrysler Jeep FIAT is always here to help with your automotive needs!

Shawn made the entire process simple, easy, and

Shawn made the entire process simple, easy, and efficient. As this transaction was not in person, he ensured we had all the information and pictures needed to move through the process. He even sent a video of our Jeep after it was fully cleaned and in the showroom. I would buy another vehicle from Cross Chrysler Jeep and Fiat in a heartbeat.

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  • Overall experience 5.0
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Dealer response

Thank you for the positive feedback! It is great to know that our team at Cross Chrysler Jeep FIAT was able to help you with your car-buying experience and we hope that you enjoy your Jeep!

Shawn Lopes was fantastic work with and the full

Shawn Lopes was fantastic work with and the full experience was top notch. We actually worked remotely with Shawn from CT since it was a unique Jeep that we were looking for. Communication was great and fair. The total experience made it worth the 13 1/2 hour drive down to get the Jeep. I would definitely do business with Shawn and Cross again. A+!

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  • Overall experience 5.0
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Dealer response

Thank you for the positive review and rating! We are delighted to know that our team provided good customer service and we are always here to help at Cross Chrysler Jeep FIAT. Enjoy your Jeep!

Shawn was extremely professional and honest throughout

Shawn was extremely professional and honest throughout the buying process. Couldn't be happier with the purchase.

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  • Overall experience 5.0
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Dealer response

Thank you for the positive feedback, Kyle! We are delighted to know that you had a great sales experience with us at Cross Chrysler Jeep FIAT! We value your business!

2nd vehicle I've purchased from them and they ALWAYS have

2nd vehicle I've purchased from them and they ALWAYS have the best customer service!!! Highly recommend Shawn as he is extremely professional and communicates all details very well!!

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Dealer response

Thank you for the 5-star rating! We are happy to know that our team provided great customer service and we hope that you will continue to choose Cross Chrysler Jeep FIAT in the future!

Shawn was a huge help in getting my deal done for my 2022

Shawn was a huge help in getting my deal done for my 2022 Jeep Wrangler. Would highly recommend this dealership and Sean if you were looking for a new or used

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  • Overall experience 5.0
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Dealer response

Thank you for the feedback! Our team at Cross Chrysler Jeep FIAT is always here to help and we appreciate you recommending us!

Excellent communication.

Excellent communication. New vehicle as described. Easy to work with. Highly recommend to anyone. Great experience

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  • Overall experience 5.0
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Dealer response

Thank you for the positive review and rating! We are happy to know that you had a great experience with our team and we appreciate you recommending us at Cross Chrysler Jeep FIAT!

Shawn, Austin and James were a great team to work with.

Shawn, Austin and James were a great team to work with. I bought my first car at Cross in the 90s and it was great to come back. Thanks!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate the kind words about our team. It's great to hear of your loyalty to Cross Chrysler Jeep FIAT since the 90s, and we're glad you had a successful car-buying experience with us again. We truly value your business.