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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Professional and courteous.

Professional and courteous. Kevin is an amazing service advisor. I so appreciate how much the team at Cross will work with you. A+!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

The entire Cross Chrysler Jeep FIAT team, especially Kevin our service advisor, appreciates your kind words. We enjoy working with you and are here to assist anytime. Thank you for the high rating.

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff. Helped making getting a truck enjoyable. I would recommend them.

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  • Overall experience 5.0
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Dealer response

We appreciate your kind words. We're glad the team at Cross Chrysler Jeep FIAT could assist you in finding a truck that suits you. Your recommendation means a lot to us.

Cross Chrysler was very easy to do business with.

Cross Chrysler was very easy to do business with. Transparency is key for me when shopping for a car. I was out of state so Matt worked to get me a rough trade in value from my trade in vehicle and was very knowledgeable.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your trust in the out-of-state buying process at Cross Chrysler Jeep FIAT. Transparency is vital to us too! We're here if you need assistance with your future auto needs.

Always a great experience at Cross.

Always a great experience at Cross. Shawn is great and makes the process simple even when trading in two cars.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your positive feedback. It's reassuring to hear about your easy trading process at Cross Chrysler Jeep FIAT with Shawn, which reaffirms our commitment to simplicity and convenience. Thanks for choosing us for multiple trades.

I have used Cross Jeep service several times in the past

I have used Cross Jeep service several times in the past and have always been happy with the service provided. Kevin was easy to work with, understanding they made sure I could get back to work. It was a calm experience! I will be going back again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate your positive feedback regarding your experiences with our service department at Cross Chrysler Jeep FIAT. We're pleased you're satisfied and found it easy to collaborate with Kevin. Looking forward to serving you again in the future.

I have used Cross Jeep service several times in the past

I have used Cross Jeep service several times in the past and have always been happy with the service provided.

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  • Overall experience 5.0
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Dealer response

We're glad to hear you had positive experiences at Cross Chrysler Jeep FIAT service. Thank you for choosing us repeatedly, and we hope to maintain your trust in the future.

Shawn was great to work with and was very professional

Shawn was great to work with and was very professional with the process. It as good to work with someone that was being transparent with all items as we were buying a jeep from out of town. Questions and information requested were responded to quickly and communication was on point.

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  • Overall experience 5.0
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Dealer response

We're glad to hear about your positive experience with Shawn in the buying process of your Jeep. Transparency and prompt communication are traits we encourage, so thank you for recognizing them. We wish you safety and joy in all future drives with your Jeep from Cross Chrysler Jeep FIAT.

Recently purchased a truck at this dealership.

Recently purchased a truck at this dealership. My salesman was Joel Maupin. He was so very pleasant and knowledgeable and a joy to work with. The entire staff were friendly and I would highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's good to hear you had a positive purchasing experience at Cross Chrysler Jeep FIAT, notably with Joel Maupin. Don't hesitate to reach out if you have any further opportunities related to your truck. We appreciate the recommendation.

Best of the best!

Best of the best! Shawn Lopez was one of the greatest salesmen I have dealt with. He made the process easy and quick! I highly recommend Cross Jeep!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It's great to hear Shawn Lopez in sales helped make your experience at Cross Chrysler Jeep FIAT smooth and expedient. Your high recommendation is much appreciated!

Everyone was great.

Everyone was great. Shawn got us in and out quick. Exactly how I wanted it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Glad to hear Shawn provided efficient service and your experience at Cross Chrysler Jeep FIAT met expectations. Thank you for the 5 star review.