Skip to main content

Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

Want to share your experience with this dealership?

Write a review

Shawn was absolutely amazing to work with, me and my

Shawn was absolutely amazing to work with, me and my parents bought jeeps from him! We were very picky on what we wanted, he was patient with us and we got what we wanted!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Jeep, Stephanie! We are thrilled to know that our Sales Team was amazing to work with and that they provided you with patience and the vehicle you were looking for. We thank you for your kind review and hope to see you in the future here at Cross Chrysler Jeep FIAT.

Shawn Lopes was great to work with.

Shawn Lopes was great to work with. He was transparent, straightforward and trustworthy. I highly recommend Cross Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a positive rating and review for us at Cross Chrysler Jeep FIAT. We are happy our Service Team was very transparent and trustworthy. We thank you for your business.

Great helpful experience!

Great helpful experience! Everyone as well as my salesman Mark was as resourceful and knowledgeable as possible. Great attitudes and made the transaction very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy that we could provide a smooth car-buying experience. We are happy to see our Sales Team at Cross Chrysler Jeep FIAT was very knowledgeable and resourceful during the process. We thank you for your business.

Fantastic service department.

Fantastic service department. I will continue to bring my Jeep there for all its service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate this 5-star review and your loyalty, Merry. It is great to know that you had a fantastic experience with our Service Team while they took care of your Jeep. If there is anything else we can help you with, please let us know at Cross Chrysler Jeep FIAT.

Great customer service and will return.

Great customer service and will return. I recommend Cross Chrysler Jeep Fiat to everyone. They were able to get me in for a repair on my jeep pretty fast and had it fixed the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We take our reviews to heart and are delighted to learn about your 5-star visit with our Service Department. Please let us know if you have any further questions about the repairs on your Jeep and thank you again for choosing Cross Chrysler Jeep FIAT.

Shawn was great!

Shawn was great! He searched inventory to be sure he found just what I wanted to buy. He recommended I drive a couple versions to ensure I was making the right choice. He was very friendly and informative but not at all pressuring. Buying our Jeep with Shawn was an overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for your amazing five-star review of your experience with our Sales Department. Congratulations on selecting a great new vehicle, the Jeep. We appreciate your business at Cross Chrysler Jeep FIAT and welcome you back anytime!

Cross Chrysler Jeep Fiat did a great job selling me my

Cross Chrysler Jeep Fiat did a great job selling me my jeep. They go out of their way to make you feel like family. My salesperson was Shawn Lopes. He was nice, courteous and made everything so easy!! Great place to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep. We are honored to learn that our Sales Team could make you feel like family. Thank you for pointing out how they were nice, and courteous, and could make this entire process so easy. We are grateful for this wonderful 5-star review and look forward to your next visit with us here at Cross Chrysler Jeep FIAT.

Couldn’t be more pleased with the overall experience at

Couldn’t be more pleased with the overall experience at Cross. Joel Maupin was my sales rep and his customer service exceeded my expectations on every level. Excellent communication and customer service even after hours and on his days off. Highly recommended!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Seeing such a positive rating and review of your experience with our helpful and supremely communicative team is so rewarding. A sincere thank you for sharing your feedback, and for choosing our Sales Team at Cross Chrysler Jeep FIAT. We thank you for your recommendation.

Called wanting to buy my jeep.

Called wanting to buy my jeep. Then made an insulting offer. Then treated me like I was idiot by making excuses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Providing top-notch customer service is the goal that we always strive for here at Cross Chrysler Jeep FIAT. I would appreciate the opportunity to learn more about your experience. Please reach out to me at your earliest convenience and provide me with your best method of contact to further discuss this. Thank you, Chris Madison General Manager cmadison@crossmtrs.com

Dealer response

Hello, Providing top-notch customer service is the goal that we always strive for here at Cross Chrysler Jeep FIAT. I would appreciate the opportunity to learn more about your experience. Please reach out to me at your earliest convenience and provide me with your best method of contact to further discuss this. Thank you, Chris Madison General Manager cmadison@crossmtrs.com

Dealer response

Hello, Providing top-notch customer service is the goal that we always strive for here at Cross Chrysler Jeep FIAT. I would appreciate the opportunity to learn more about your experience. Please reach out to me at your earliest convenience and provide me with your best method of contact to further discuss this. Thank you, Chris Madison General Manager cmadison@crossmtrs.com

Dealer response

Hello, Providing top-notch customer service is the goal that we always strive for here at Cross Chrysler Jeep FIAT. I would appreciate the opportunity to learn more about your experience. Please reach out to me at your earliest convenience and provide me with your best method of contact to further discuss this. Thank you, Chris Madison General Manager cmadison@crossmtrs.com

Great sales team and a great service department.

Great sales team and a great service department. Purchased truck used and had an easy transaction. Service was a breeze to schedule and the service advisor was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your business and kind feedback. We are happy to know that you have had great experiences with our Sales and Service Teams at Cross Chrysler Jeep FIAT and it is an honor to be your choice. We look forward to your next visit, take care.