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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Easy process from start to finish.

Easy process from start to finish. Was able to come in and complete transaction quick and painlessly

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are so glad that you had a quick and painless experience at Cross Chrysler Jeep FIAT and it would be our pleasure to assist you again someday. Take care.

It was a fast and pleasant experience the salesman Mark

It was a fast and pleasant experience the salesman Mark Yates was very professional, polite and helpful with the transaction in every step of the way.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your kind feedback! We are happy that our Sales Team was so helpful during your visit at Cross Chrysler Jeep FIAT and we congratulate you on your purchase. Take care.

Great experience and great employees and Mark Yates was

Great experience and great employees and Mark Yates was very helpful and would highly recommend Cross Jeep to others

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the great rating and review. We are happy to see our Sales Team at Cross Chrysler Jeep FIAT was very helpful and provided a great dealership experience. We thank you for your recommendation.

BJ and Matt made the shopping and purchase process easy

BJ and Matt made the shopping and purchase process easy and I felt like family. I love my 2024 Jeep Wrangler❤️

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  • Overall experience 5.0
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Consumer response

Love my 2024 Jeep Wrangler. Thanks BJ and Matt for the “white glove” service. So many compliments on the Jeep from friends and family. Let the journey begin😎

I’m always treated with the utmost respect.

I’m always treated with the utmost respect. Matt Ward and Rick Turner (service advisors) are the best. I would never go anywhere but Cross to purchase a Jeep or have it serviced. I’ve been doing business with across for 30+ years. Simply the best!!!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful five-star review and rating. It was our Service Team's pleasure to provide you with the utmost respect during every visit. We truly are grateful to learn that you wouldn't go anywhere else to buy a new Jeep or to service your current Jeep. Thank you for your continued loyalty over the last 30 years and we hope to continue to serve you for many years to come here at Cross Chrysler Jeep FIAT.

This dealership will help out with anything on new and

This dealership will help out with anything on new and used cars, trucks, and JEEPS! This company has been around for a long time, will trusted and family-owned. I have been around this company ever since I was younger and always known them to take care of their customers. I recently bought a jeep wrangler from them, and I would highly recommend to see Joel Maupin. Joel took care of me throughout my journey of picking out my jeep and made sure I got my favorite Jeep. Thanks to all the crew at Cross Jeep for all your hard work and taking care of customers.Joel even made sure I was taken care of after the sale.

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  • Overall experience 5.0
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Dealer response

Thank you for choosing to see our Sales Team here at Cross Chrysler Jeep FIAT. Your 5-star rating and review truly mean a great deal to our team. Congratulations on the purchase of your Jeep and please let us know if you need anything down the road.

I have been doing business with Cross since the late

I have been doing business with Cross since the late 80’s. I love the Jeep and keep going back to Cross to get one. I also own a Fiat 124 Spider. Both vehicles get their service at Cross. Personnel is friendly, professional, and knowledgeable. I have always been pleased with the dealership when buying and their service of the vehicles.

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  • Overall experience 5.0
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Dealer response

We are honored you took the time to leave us a five-star review, Sherry. We appreciate you being a valued customer since the late 80's. It brings us joy to learn that you are impressed with all of our departments at Cross Chrysler Jeep FIAT. Our friendly and knowledgeable team is always happy to assist you.

My sales rep was great knowledgeable, was very helpful to

My sales rep was great knowledgeable, was very helpful to what I wanted I will recommend Shawn to all of my friends and I loved the sign they had for me when I came to pick up my Jeep Gladiator welcome to the Cross Jeep Family.

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  • Overall experience 5.0
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Dealer response

We're happy that we could provide a fantastic car-buying experience. We are happy to see our Sales Team at Cross Chrysler Jeep FIAT was very helpful and knowledgeable during the process. We thank you for your recommendation. Congratulations on your new Jeep Gladiator!

Shawn was awesome throughout the car buying process.

Shawn was awesome throughout the car buying process. He was helpful and supportive in getting me into my dream jeep.

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  • Overall experience 5.0
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Dealer response

Thank you, Jordan, for taking the time to share your excellent 5-star review. It is such a pleasure to read that our Sales Team here at Cross Chrysler Jeep FIAT provided a helpful and supportive experience throughout your buying process. Congratulations on your Jeep, and we hope you enjoy the rest of your day.

Salesman Shawn made it an excellent, comfortable

Salesman Shawn made it an excellent, comfortable enjoyable best car buying experience ever 10 stars

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for taking the time to leave a positive review for us at Cross Chrysler Jeep FIAT. We're happy our Sales Department could make the buying experience excellent and comfortable for you. Please don't hesitate to reach out if there's anything else we can do for you.