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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Great service and courteous salesmen.

Great service and courteous salesmen. They were great from start to finish. I highly recommend Cross.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was great getting to meet you. Our Sales Team appreciates your five-star review and is glad you enjoyed your visit at Cross Chrysler Jeep FIAT.

My automatic start/stop feature wasn't working correctly.

My automatic start/stop feature wasn't working correctly. Cross Jeep ordered the part and replaced it under warranty. (Kevin had it diagnosed 2 minutes after plugging in the OBD reader). I will continue to use Cross as my dealership as they're no hassle, open to feedback and respectful of my time.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with our Service Team. We are happy to see they were efficient with the diagnosis and repair of your vehicle. If you have any questions or need any further assistance, please let us know at Cross Chrysler Jeep FIAT. We are always happy to help.

Ben Hughes did a fantastic job.

Ben Hughes did a fantastic job. Very informative and got me exactly what I need. The paperwork and pricing was straight forward and I got in and out quickly. Thank you for a great experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to receive your excellent 5-star review, Brad! It is great to see that our team helped you get exactly what you needed while providing you with straightforward care and a great experience. We hope to do business with you again here at Cross Chrysler Jeep FIAT.

I highly recommend this dealership.

I highly recommend this dealership. I have purchased multiple jeeps there, the last 2 from chase. It is a good experience, they listen, and help get you get into the right vehicle for you. I will keep going back.

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  • Overall experience 5.0
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Dealer response

Hello, we cannot thank you enough for your loyalty and kind words. It is an honor to be your choice at Cross Chrysler Jeep FIAT and we are glad our Sales Team has been helpful throughout your visits. Congratulations on your new Jeep, we welcome you back anytime!

BJ Cornell and the rest of the team at Cross Motors made

BJ Cornell and the rest of the team at Cross Motors made the buying experience great. I am very happy with my new Jeep.

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  • Overall experience 5.0
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Dealer response

Congratulations on your new Jeep! We are thrilled that our Sales Team could earn this 5-star review during your visit to Cross Chrysler Jeep FIAT. It is always nice to learn that they can provide a great car-buying experience. We hope you are enjoying your new Jeep. If you ever need help with it down the road, please let us know.

No hassle, No BS.

No hassle, No BS. Came in wanting a car and ready to buy. Back home in under 2 hours. Very professional and took good care of me.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on the new vehicle! We are thrilled that you had a no hassle and professional experience with our Sales Team as that is something we work hard to provide. We appreciate you taking notice of that and writing this kind review and we hope to see you in the future here at Cross Chrysler Jeep FIAT.

Very accommodating to our needs and our time restraint.

Very accommodating to our needs and our time restraint. BJ went above and beyond to make sure we were happy.

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  • Overall experience 5.0
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Dealer response

Hi we're so glad that our team was able to go above and beyond your expectations. Thank you for the 5-star review and please let us know if there is anything else we can do for you here at Cross Chrysler Jeep FIAT. We are more than happy to help!

Very fast, quick respond and communication…nice people.

Very fast, quick respond and communication…nice people. Great Jeep looking Jeep. Thank You BJ for helping me out !!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are excited to read that our team was quick, responsive, and communicative ensuring you had an enjoyable experience. Thank you for your positive review. We are here if you need any further assistance.

Excellent experience with Shaun.

Excellent experience with Shaun. He made the process very easy. Got just what I wanted and couldn’t be happier. Always dreamed of a Jeep and I finally got it.

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  • Overall experience 5.0
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Dealer response

Hello Trish. Each and every day, the Sales Team of Cross Chrysler Jeep FIAT strives to be excellent. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. Congratulations on your purchase!

Awesome experience!

Awesome experience! No pressure, no negotiation games, excellent customer service. Honest about condition of vehicles. O, and they have more Wranglers than any dealer in the country!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review and rating, David! We are so glad we could help and that you had an excellent experience with us at Cross Chrysler Jeep FIAT. We welcome you back anytime and hope you have a great rest of your day.