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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Sales and Financing was the best experience I have had

Sales and Financing was the best experience I have had with purchasing a car and would recommend people to visit Cross.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the highly-rated review, Julia. We are happy to learn the Sales Department was able to meet all your needs and expectations. We hope you continue to choose Cross Chrysler Jeep FIAT for all your automotive needs. Take care!

BJ was very friendly and a pleasure to do business with!

BJ was very friendly and a pleasure to do business with!! He made the buying process very easy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Cross Chrysler Jeep FIAT thank you for your outstanding review and rating. We are so glad to read that our Sales Team helped make your visit and buying process easy, and we look forward to having the opportunity to assist you again in the future.

Treats you like family always professional and listens to

Treats you like family always professional and listens to what you have to say hats off

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great job keep up the good work a fan of the jeep tradition

Consumer response

Love you all family

My salesman was the best I’ve ever had.

My salesman was the best I’ve ever had. Was very friendly and answered all my questions well and promptly. It didn’t even stop after purchase. He continued to answer question even after purchase. Great guy, great salesman. Sales manager was also very friendly and easy to work with. I will buy all my future Wranglers from Cross Jeep.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, congratulations on purchasing your new vehicle. We are so happy to receive your excellent 5-star review and learn that our Sales Department assisted you promptly, and continued to assist you with the questions you had after completing this purchase. Thank you for highlighting how our staff treated you kindly during your visit as well! We look forward to working with you again in the future here at Cross Chrysler Jeep FIAT.

Quick and fast warranty work on my 2022 Jeep Wrangler.

Quick and fast warranty work on my 2022 Jeep Wrangler. Nice, but not great, waiting room area.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and positive review with us here at Cross Chrysler Jeep FIAT. We appreciate your feedback, and we are pleased to learn that your visit was efficient. We hope you have a nice day.

Everyone was really nice and knowledgeable.

Everyone was really nice and knowledgeable. I love my and my wife's new jeeps.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and review. We are happy to see our Sales Team at Cross Chrysler Jeep FIAT was very knowledgeable and helpful. We thank you for your business.

Sales person Ben Hughes was pleasant to work with.

Sales person Ben Hughes was pleasant to work with. Provided needed information without being pushy.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Alan, we are thrilled to read that our Sales Team provided you with informative care and pleasant interactions. We at Cross Chrysler Jeep FIAT strive to offer the best customer service, and we appreciate your 5-star review. Come back and see us again anytime.

Ben Huges was a new but great salesman.

Ben Huges was a new but great salesman. Manage to talk us into 2 used instead of 1 new. Couldn't be happier

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  • Overall experience 5.0
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Dealer response

Congratulations on the purchases of your two new cars, Alan! It is wonderful knowing that our Sales Team is providing happy experiences to our amazing customers. Cross Chrysler Jeep FIAT is always here for your automotive needs.

These are wonderful and professional people who care

These are wonderful and professional people who care about their customers that they serve daily.

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  • Overall experience 5.0
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Dealer response

Hello! We are elated to know that our team provided you with wonderful professionalism and customer care. Let us at Cross Chrysler Jeep FIAT know if there is ever anything else we can do for you.

Great Service!

Great Service! Made experience easy! I Will definitely come back again. I will recommend to my friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our Service Team is proud to learn that you had an easy experience with them! We thank you for your recommendation. If you need anything further, please feel free to reach out to us here at Cross Chrysler Jeep FIAT.