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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Everyone was helpful at dealership I spoke with and Joel

Everyone was helpful at dealership I spoke with and Joel hung in there showing me three different Jeep’s I ask to see and drive he worked with me and put together a fair deal we have in past and will recommend cross to others thanks to everyone that worked on our deal

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're so happy to receive your excellent 5-star review and learn that our Sales Department was able to go above and beyond by showing you these different models. Congratulations on your new vehicle. We sincerely appreciate your recommendation and hope to see you here at Cross Chrysler Jeep FIAT again in the future.

Shawn Lopes was awesome.

Shawn Lopes was awesome. Helped in every aspect of the car buying experience. Everyone was helpful.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy our Sales Team here at Cross Chrysler Jeep FIAT could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

Excellent service from BJ.

Excellent service from BJ.! The process was easy and quick. They also have a varieties of Jeeps to pick from

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for taking the time to leave us this exceptional 5-star review. We are very happy to learn that our staff could make this entire process quick and that you enjoyed our inventory selection as well. If you need anything else from us here at Cross Chrysler Jeep FIAT, please do not hesitate to reach out.

Timely, friendly staff, did a great job keeping my

Timely, friendly staff, did a great job keeping my informed on progress. In and out!

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  • Overall experience 5.0
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Dealer response

Hello, we are so appreciative of your stellar review and rating for us here at Cross Chrysler Jeep FIAT. We strive to provide timely and informative service for our valued customers. Have a great rest of your day.

Bought my 2021 rubicon 4xe from BJ Cornell.

Bought my 2021 rubicon 4xe from BJ Cornell. And I couldn’t be more pleased. I never felt pressured or rushed he went above and beyond to make sure I chose the one that was meant for me. He even had the jeep in the show room setup when I came to pick it up. His attention to detail was top notch. You could truly tell he genuinely cared. I will definitely will be a repeat customer.

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  • Overall experience 5.0
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Dealer response

Our Sales Team here at Cross Chrysler Jeep FIAT is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

I worked with Mark and he was excellent.

I worked with Mark and he was excellent. Always available and very helpful in guiding me through the process and decision making. I feel comfortable knowing that if I ever need anything for my jeep or have any questions that he will be there to help me in the future. He is very dedicated to his customers.,

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Jamie, we are excited to learn you had an excellent vehicle buying experience with our Sales Team. It is great to know you were guided through the process, and we congratulate you on your new Jeep! We are glad you know we are always here to assist you with any future needs at Cross Chrysler Jeep FIAT.

My salesman mark Yates was very nice and professional.

My salesman mark Yates was very nice and professional. Not pushy and very patient. Finance person however was in the rude side.

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  • Overall experience 4.0
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Dealer response

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your interactions with our team, please feel free to reach out to me. I look forward to speaking with you. Best regards, Chris Madison General Manager cmadison@crossmtrs.com

Our experience with Cross Motors was exceptional.

Our experience with Cross Motors was exceptional. We enjoyed it and felt educated about our purchase at the end. We feel we will have great service on the vehicle in the future and look forward to our long relationship.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to learn you had an exceptional experience with our Sales Team at Cross Chrysler Jeep FIAT. We are honored you gave us a chance and are glad we could help. We appreciate your great review and welcome you back for any future needs.

BJ made me seem like the only customer that mattered.

BJ made me seem like the only customer that mattered. He helped me choose the right Jeep for me and not the Jeep that I didn’t need or want. Ty for taking care of my concerns and answer so many questions. 🚙

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Cross Chrysler Jeep FIAT. Have a wonderful day.

Found what I was looking for at cross jeep!

Found what I was looking for at cross jeep! BJ was very helpful in my purchase.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for rating us 5 stars. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at Cross Chrysler Jeep FIAT.