Reviews
My experience with Shawn was absolutely amazing!
My experience with Shawn was absolutely amazing! I went to him with a recommendation from a friend to only use him. It definitely paid off in the end because I came to him with a specific color and price that I wanted and he 100% delivered on that! He looked so hard for so long because what I wanted wasn’t exactly the easiest thing to find for my price I was looking for. I wouldn’t go to any other dealership for a Jeep and I would definitely ask for Shawn for anything I’m looking for in the future! I’m definitely loving my new Jeep and I appreciate all of the hard work he put in!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you for taking the time to recognize Cross Chrysler Jeep FIAT, and recommend us. We hope that you're loving your new Jeep, and we're happy that we found you the right color, and the right price! If you have any auto-related needs in the future, please know we are here and ready to help at Cross Chrysler Jeep FIAT.
Shawn the salesman was super easy to work and had
Shawn the salesman was super easy to work and had everything ready to go when we got there to sign the papers. In and out quickly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We take our reviews seriously and are delighted to learn about your experience here at Cross Chrysler Jeep FIAT. We appreciate your feedback! Our team is available should you require any extra help. Have a lovely day.
Always a great experience and never pushy salesmen.
Always a great experience and never pushy salesmen. We leave knowing we got what was best for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are so glad you always have a great experience with us here at Cross Chrysler Jeep FIAT. Our team is proud that you always leave knowing you got what is best for you, dear customer. Thank you for this excellent review and feedback.
Cross Jeep went out of their way to make sure my wrangler
Cross Jeep went out of their way to make sure my wrangler was EVERYTHING I needed and wanted! I really appreciate how everyone there from my sales representative (Shawn Lopes) to service (Tyler & Forrest), parts (Tony), finance (Matt & James), and sales management (Jon) go out of their way to make sure every experience there is everything I hoped. Shawn never ceases to amazes me in all he does to make sure I have the easiest experience possible in buying a new vehicle. He even transferred my off road equipment into my new Wrangler!😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us an amazing five-star review. We at Cross Chrysler Jeep FIAT are overjoyed to read that both our Sales and Service Teams go out of their way to ensure you have a great dealership experience. We take pride in going above and beyond in our customer service. Congratulations on your new Jeep Wrangler! Please don't hesitate to reach out to us if there is anything else we can do.
We have bought over 10 Jeep from Cross and always had a
We have bought over 10 Jeep from Cross and always had a good experience. I just bought another and worked with Dustin M. and Matthew B, They are always very helpful. I will be back. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Joe. Wow, congratulations on yet another fabulous Jeep from Cross Chrysler Jeep FIAT! When we receive five-star reviews from happy customers like you, we spread positivity around. Thank you for being an extremely loyal customer and we are excited to continue serving you for many more years to come.
Go see Bj for your next Jeep!
Go see Bj for your next Jeep! We love Cross Jeep and their customer service. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are honored to read your recommendation and five-star review. Cross Chrysler Jeep FIAT is happy that we can be of service to you. Thank you.
I like the dealership, I don’t think it should take two
I like the dealership, I don’t think it should take two hours for an oil change and tire rotation though!
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your feedback. Although we are happy to know that overall you like our dealership, I would like the opportunity to speak with you further about your wait time for your recent service experience. We are always looking for ways to improve our services. If you have further comments or questions, please send an email to cmadison@crossmtrs.com. Chris Madison General Manager cmadison@crossmtrs.com
It was a pleasure dealing with Chris Gabeheart and Cross
It was a pleasure dealing with Chris Gabeheart and Cross Motors. They made the entire buying experience as easy as possible. I appreciate their approach.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is pleased to be told that you had a wonderful purchase with our team. Thanks for recognizing us with this sincere feedback of Cross Chrysler Jeep FIAT online. We look forward to your next visit.
Just went to look at some Jeeps and get an idea of what I
Just went to look at some Jeeps and get an idea of what I wanted. Chris asked if I wanted to test drive one and I was hooked. I ended up leaving with a Jeep. Chris was very helpful and great personality!! If you want a Jeep he's the guy to go to!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greetings! Thank you for taking the time to recognize Cross Chrysler Jeep FIAT and recommend us. Our Sales Team hopes that you love your new Jeep. If you have any auto-related needs in the future, please know we are here and ready to help.
Great staff that makes you feel like family.
Great staff that makes you feel like family. Very professional. Large selection of vehicles. Best auto sales and service company in the state. I highly recommend Cross!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Drew! We're happy we could help. Please contact us if you need any further assistance. Thank you for choosing Cross Chrysler Jeep FIAT. Have a nice day!