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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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It was a very easy and smooth process for an out of state

It was a very easy and smooth process for an out of state buyer. Mark and James were great, and I highly recommend them!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It is great to see our team here at Cross Chrysler Jeep FIAT provided you with a positive experience. Congratulations on your new vehicle. We look forward to your next visit.

Matt Beard was great to deal with.

Matt Beard was great to deal with. Smooth transaction. He went out of his way to help me find the jeep I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair 4.0
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words. Cross Chrysler Jeep FIAT greatly values your feedback, and wishes you the best with your new Jeep.

I went to another dealer first and they had a significant

I went to another dealer first and they had a significant markup on the vehicle. Cross had no markups and they were very easy to deal with ! And Chris was so nice and helped with any questions i had !!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Jessica, it is great that you had such a five-star visit with the team here at Cross Chrysler Jeep FIAT. We are so happy to see that you had an easy experience.

We worked with Shawn and he was patient and courteous

We worked with Shawn and he was patient and courteous throughout the sales process. He made sure our questions were answered and we knew all of the options available to us.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hi, Thank you for choosing Cross Chrysler Jeep FIAT! We are pleased to know our Sales Team answered all of your questions and provided you with courteous and patient service. If we can be of any further assistance, do not hesitate to contact us.

Mark helped with the purchase of our grand Cherokee and

Mark helped with the purchase of our grand Cherokee and we couldn't be happier! He went above and beyond to ensure we had a smooth buying experience. Would recommend again & again! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your Grand Cherokee. Our Sales Team here at Cross Chrysler Jeep FIAT appreciates you choosing us to be a part of your journey. We are happy to read that the team went above and beyond to provide you with a smooth experience. Thank you for the recommendation.

Mark Yates and Chris Gabeheart have been amazing at

Mark Yates and Chris Gabeheart have been amazing at helping me through the process of finding the perfect vehicle for me. This is not the first time we have worked with Mark and it definitely won’t be the last. They make the process simple and easy. They also stay in touch with you to make sure you are completely satisfied with your new purchase. Make sure you request Mark Yates or Chris Gabeheart when going to get your next vehicle and it will be a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for doing business with us. Your perfect five-star review is truly appreciated.

Shawn and BJ were extremely helpful.

Shawn and BJ were extremely helpful. Made the whole buying experience easy and enjoyable. Actually sat down and listened to any concerns or questions I had. Made the sale feel more personal and not just a number like most dealerships. Would definitely buy from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Hello, we are thrilled to read that you had such an enjoyable encounter with our crew at Cross Chrysler Jeep FIAT. We know how much planning goes into the car buying experience and our Sales Team is always here to make the experience fun and less stressful. Have a great day!

I bought my first Jeep from Cross Motors.

I bought my first Jeep from Cross Motors. Ask for Matt Beard. Great guy, super helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Hi there, Thank you for letting us know about your helpful and knowledgeable buying experience. Enjoy your Jeep and please know that you are always welcome here at Cross Chrysler Jeep FIAT.

David was wonderful.

David was wonderful. Totally on board with our Jeep purchase and very helpful. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We are so happy we could assist you with the purchase of your new Jeep. Your feedback is greatly valued and appreciated at Cross Chrysler Jeep FIAT. We welcome you back again at any time.

Chris was loss pressure and Customer oriented.

Chris was loss pressure and Customer oriented. Paperwork was quick and flawless.......GREAT experience will go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thank you very much for your visit with us. Your five-star review is greatly appreciated.