Reviews
HIGHLY recommend this dealership!
HIGHLY recommend this dealership! Ask for Shawn! Everyone there was so kind. We worked directly with Shawn and it was a seamless process. He didn’t put any pressure on us to buy and was genuinely helpful. Very easy and efficient all the way around!! 10/10 experience!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Your recommendation and kind words mean everything to us. We hope that you are enjoying your purchase and we appreciate your business. Thank you for choosing Cross Chrysler Jeep FIAT and don't hesitate to reach out if there is anything else you need.
Love my new Jeep!
Love my new Jeep!! Joel was very helpful and courteous! Answered all our questions and helped me drive away in my new Jeep! Very pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to read that you love the Jeep that you purchased with the help of our Sales Team here at Cross Chrysler Jeep FIAT. We take great pride in providing helpful and courteous interactions, as well as pleasant dealership experiences. Let us know if we can assist you any further!
Excellent service and very straight forward, with
Excellent service and very straight forward, with everything, which seems to be extremely hard to find in a dealership these days. Best experience buying a vehicle to-date.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is thrilling to read that our Sales Team provided you with the best buying experience here at Cross Chrysler Jeep FIAT. Congratulations on the purchase of your new vehicle, Joseph! We are always glad to be straightforward and hope to have the pleasure of assisting you again with your future automotive needs.
Good service and my salesman is very professional about
Good service and my salesman is very professional about keeping me informed about the build process of my second new Jeep I have ordered from Cross Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking the time to leave this review. We are very pleased that you could experience the deserved customer service experience and look forward to doing business with you again at Cross Chrysler Jeep FIAT.
This was the best experience I’ve ever had buying a car.
This was the best experience I’ve ever had buying a car. I did not feel pressured to purchase but supported in making the right decision for me. Working with Chris was great. He is honest and patient and supported us through the entire process from start to finish and beyond! Chris, Austin and Matt were so helpful and I really appreciate how they treated us. And as a bonus to my whole experience I got to drive away in a beautiful Jeep that I love!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your business with us. Your five-star rating is greatly valued here at Cross Chrysler Jeep FIAT. We are very pleased to read you were presented with patient and honest staff from start to finish.
Employees are so helpful and kind!
Employees are so helpful and kind! They know what they are doing and make the process easy without being pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello dear customer, we are so glad to be helpful and kind to you here at Cross Chrysler Jeep FIAT. Thank you for the wonderful review and we hope you continue to visit us!
Matt B in sales and Tyler in service are the best.
Matt B in sales and Tyler in service are the best. My experience here has been phenomenal and I have a car that I’m very happy with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lana, I am pleased to be told that you had such a polite experience with our staff. We are truly grateful to you for offering this high review. We hope to be of service to you again.
Enjoyable no pressure experience.
Enjoyable no pressure experience. Shawn was wonderful to work with. This is my second car from Cross.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us! We are happy to see you consistently enjoy great service working with the Cross Chrysler Jeep FIAT team. We appreciate your business and look forward to seeing you again next time.
Shawn was dedicated to finding my husband exactly what he
Shawn was dedicated to finding my husband exactly what he wanted. Everything was explained in detail to make sure we understood exactly what was happening. We drove away in my husband’s dream car and couldn’t have asked for a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Fran, thank you for your kind words. We are happy to learn your husband was able to drive away with his dream car! We know purchasing a vehicle is a big decision and are delighted to know you two received a smooth and detailed experience. If you ever have any questions please don't hesitate to reach out to us here at Cross Chrysler Jeep Fiat. Happy driving!
Always go to Cross motors for my vehicles.
Always go to Cross motors for my vehicles. Shawn Lopez is always good to work with. He takes care of his customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Stephanie! We appreciate you taking the time to share your review with us here at Cross Chrysler Jeep FIAT. We strive to provide you with the best customer service. We value your business.