Reviews
Staff was super friendly to work with and the salespeople
Staff was super friendly to work with and the salespeople returned texts and calls without hesitation. Overall a well satisfied experience!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Criswell! We value the opportunity to work with you and truly appreciate this positive feedback. Don't hesitate to reach out if we can be of further assistance.
Professional, easy transaction for an out of state
Professional, easy transaction for an out of state purchaser. Would recommend Chrisswell to anyone looking for a new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Criswell! We appreciate your business and truly value your recommendations.
Bryan was knowledgeable and helped me through the buying
Bryan was knowledgeable and helped me through the buying process. He was positive and very personable! Bryan was able to explain the new features that went along with the (new )Murano! Chris Collins was also helpful and helped to make the process seamless. Kudos to the finance manager!
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- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this positive feedback. We are happy to see you found our team to be so helpful and welcome you to reach out if we can be of service to you in the future.
The Finance Manager was great and the Salesmen Enrique
The Finance Manager was great and the Salesmen Enrique Sotelo. Finance Department was Outstanding the best I ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our friendly and professional team is here to help with all of your automotive needs, and it's rewarding to know you were pleased with the exceptional service you received while working with our staff. Thank you for choosing Criswell and sharing this positive feedback!
It took two tries to get things completed, but it
It took two tries to get things completed, but it could've been way worse.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate this feedback and apologize for any inconvenience you experienced while having your vehicle serviced at Criswell. We value your business and truly hope to be of service to you in the future.
Quick and easy process.
Quick and easy process. All team members were super nice and helpful throughout the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to see you found our team to be so helpful! Don't hesitate to reach out if we can be of additional assistance.
Drop the car, they gave c call and estimate promptly and
Drop the car, they gave c call and estimate promptly and resolved the issue fast and great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know everything was completed quickly and to your satisfaction! We value your business and hope to be of service to you in the future.
Pai checked me in and treated me with dignity and
Pai checked me in and treated me with dignity and respect. Duece has always treated me and my wife with respect. We own 2 platinum Muranos that were bought and serviced there. Duece always makes sure we get the best pricing on any service performed on our vehicles. Duece and Pai make a great team in the service dept! Keep up the good customer service guys! My only concern would be Criswell Nissans police of charging 3% on credit card payments. I understand it's a business decision, but during these difficult economic turmoil, would you all please consider suspending temporarily that 3% surcharge? Your customers are the very people being affected by this government downsizing.. Just asking if Criswell Nissan can help out it's community a little during these difficult times. Thanks for listening
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued patronage and sharing your comments and concerns. We value the opportunity to work with you and look forward to seeing you soon!
As usual fast and friendly service.
As usual fast and friendly service. I love that the service advisors do not push stuff on you if you do not need it. If you do need it they will advise you as such. Zero pressure. I drive from Frederick to come to Criswell. I have a Nissan dealership 10 minutes from my home. Loyalty plain and simple.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to see everything was completed quickly and to your satisfaction! Thanks again for choosing Criswell!
I own four Nissans and everyone is serviced at Criswell.
I own four Nissans and everyone is serviced at Criswell. They do excellent work personnel is very pleasant to deal with and Deuce Ransome is great service director.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for sharing this great review with us! We value your continued patronage and look forward to your next visit with us!