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Criswell Nissan

(1,128 reviews)
Visit Criswell Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
New (833) 547-3933 (833) 547-3933
Used (833) 547-4173 (833) 547-4173
Service (833) 547-4092 (833) 547-4092

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Nissan from DealerRater.

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Professional and courteous people.

Professional and courteous people. They have a commanding knowledge of their products and give honest advice. I definitely recommend.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Criswell and taking the time to share your recommendations!

Another excellent experience with Criswell Nissan!

Another excellent experience with Criswell Nissan! This is my second vehicle through Criswell and I will be returning again. Enrique was amazing - pleasant, knowledgeable and patient. Sales Manager Chris Collins listened to what I was looking for and made the deal happen. Christie the Finance Manager was superb as well. All around, the Criswell Nissan team is top notch!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We value the opportunity to provide for all of your automotive needs by delivering an overall exceptional car buying experience. We appreciate these kind comments about our team and welcome you to reach out if we can help in any other way.

He provided excellent service and was very professional.

He provided excellent service and was very professional. He was very patient to answer all my questions and go through all details when I was buying a new car. If I buy another car next time, I will definitely select him again. Thanks! Eric

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to see you found our staff to be so helpful! Thanks again for choosing Criswell and taking the time to share this positive feedback.

I had my breaks repaired here.

I had my breaks repaired here. I brought my car back because of a noise they are now making. I will be bringing it back again because it is still doing the same thing. Never had this problem before. I know they will take care it.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this feedback. We are sorry to see you are experiencing this issue with your vehicle. We sincerely hope it is addressed quickly and to your satisfaction.

I was able to purchase my vehicle fairly easy and the

I was able to purchase my vehicle fairly easy and the salesman was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We're happy to see you enjoyed a simple and seamless buying event while working with our friendly and professional staff. Thanks again for choosing Criswell!

The sales rep and the lady that did our finance

The sales rep and the lady that did our finance processing were amazing. I wish they offered us accessories available for my Nissan Ariya it would have made the experience fulfilling. But I still came home with the my first EV and it was not boggled down by paperwork overall this dealership was awesome highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Our top notch team is committed to providing an excellent experience, and it's great to know you were satisfied with the service you received at Criswell. We value your business and truly appreciate your recommendations.

Pai and Mr .

Pai and Mr . Ransom are really through and responsive and great to work with. Highly recommend the Service Dept at Criswell.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We appreciate this positive review and your recommendations! Don't hesitate to give us a call or stop by if we can help in any other way.

First they have to a staff that represents the image of

First they have to a staff that represents the image of Criswell in the reception area. They are people have little ethics in terms of customer services.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Criswell. We appreciate all feedback and welcome you to reach out if we can be of service to you in the future.

Going to a dealership for service is usually an

Going to a dealership for service is usually an unpleasant thing but every visit we’ve had and Criswell Nissan has been a pleasure. The staff is very courteous and Deuce Ransome service manager is excellent. The staff keeps keep me informed at all times thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to know you can rely on our top notch service team to provide an excellent service event each time you visit. We value your business and look forward to seeing you soon!

Got good deal, called back next day and offered me the

Got good deal, called back next day and offered me the original deal I had asked for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to see you were satisfied with your experience at Criswell! We appreciate your business and welcome you to reach out if we can help in any other way.