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Criswell Nissan

(1,128 reviews)
Visit Criswell Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
New (833) 547-3933 (833) 547-3933
Used (833) 547-4173 (833) 547-4173
Service (833) 547-4092 (833) 547-4092

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Nissan from DealerRater.

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Enrique was very professional, extremely helpful and a

Enrique was very professional, extremely helpful and a delight to have as a salesman, he made the process seamless and was efficient and thorough. I would recommend him to future customers.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Criswell! We value your business and sincerely appreciate your recommendations.

The car buying process was stress free and I am satisfied

The car buying process was stress free and I am satisfied with my purchase! Thank you Enrique & Criswell Nissan <3

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to see you were pleased with your overall experience at Criswell! Don't hesitate to reach out if we can be of service to you in the future.

Wayne is so sweet and knowledgeable and and wanted to

Wayne is so sweet and knowledgeable and and wanted to make sure I found what I wanted. Chris, thank you for taking the initiative to find exactly what I wanted from another dealership! Krystie in finance is awesome!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to see you found our team to be so helpful! We value your business and welcome you to reach out if we can help in any other way.

Thank you to Willy and team at Criswell Nissan!

Thank you to Willy and team at Criswell Nissan! Everyone was super helpful and we did not feel pressured at all.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this positive review! We hope to be of service to you in the future.

Enrique was very patient and helpful during my car buying

Enrique was very patient and helpful during my car buying experience. I love my Nissan Rogue. The comfort and room in the front and back row seats is wonderful. Will be great for the next road trip. I’m very happy with all the options on my vehicle, as well. I would recommend this dealership. Ask for Enrique!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for posting this wonderful review of your recent care buying experience. It's exciting to see you enjoyed a standout buying event and are pleased with the impressive features of your new vehicle. Don't hesitate to reach out if we can be of further assistance.

Without doubt, an extremely satisfactory experience from

Without doubt, an extremely satisfactory experience from beginning to end; the Staff was effective at the highest level of professionalism, competence and integrity!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's exciting to see our courteous and capable staff exceeded your expectations! Thank you for choosing Criswell, and please don't hesitate to give us a call or stop by if we can be of further assistance.

Criswell Nissan’s service center is how every dealership

Criswell Nissan’s service center is how every dealership should treat their loyal customers. Like VIPs

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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you were completely satisfied with the first class service you received while working with our friendly and professional team. We value your business and look forward to your next visit with us.

I left my car at Criswell Nissan in Germantown, MD, for

I left my car at Criswell Nissan in Germantown, MD, for repairs in the audio system, following instructions from Nissan Corporation in Tennessee. Deuce Ransom handled the case magnificently, deserving all compliments for the service well done. As a customer, I am 1000% satisfied in every aspects of the case. Deuce's approach to the problem not only solved the issues of my car but, on the way, helped me to elevate Criswell Nissan to the highest score in my opinion.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is important to us, and it's wonderful to know you were pleased with your recent Criswell experience. Our courteous and capable staff is always happy to help, and we welcome you to reach out if we can be of service to you in the future.

Excellent service, friendly and professional.

Excellent service, friendly and professional. Russell brought us over to Nissan dealership and introduced us to Chris who was great to work with. Willy was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to see you found our team to be so helpful! Don't hesitate to reach out if we can be of service to you in the future.

They were very patient with us as we made our decision.

They were very patient with us as we made our decision. There was no push sell. They answered our questions quickly and made the process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to see you enjoyed a simple and seamless vehicle buying experience while working with our staff. We hope to be of service to you in the future.