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BOYD AUTOMOTIVE

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
2023 state dealer award
View 8 awards
2023 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BOYD AUTOMOTIVE from DealerRater.

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Parts Manager

Jimmy Summerall went out of his way to help me with my auto repairs. He is outstanding in his job and cares for his customers. He is an asset to Boyd's Part and service area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nama fan

Visited Boyd recently and had the pleasure of dealing with Bryant. He was very knowledgeable and helpful. Much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Stellar customer service, appreciative customer

Since day 1, Steven Watkins in the service department has always listened to what I wanted done/what the problem was and made good suggestions. During the repair process, he always communicated well to get the job done with great satisfaction. Will continue to use Boyd as long as I'm in the area. I enjoy having a local shop to always depend on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Yay Boyd

I had such a good experience. Will definitely recommend Boyd from now on. Everyone was great. Bryant was alot of help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Richard Jenkins

Took the ol Chevy in for an oil change. Steve the service master gets you with a smile. The work is done promptly. Then ms Emma smiles and takes time to explain the charges and politely takes your money. Lol . A great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Earlier this year I had a car accident, I messed up one of my wheels, and I couldn't find the same wheel ANYWHERE. Bryant went above and beyond to help me find the exact wheel I needed. My car was fixed within a week and I also got a new set of tires! Happy with my experience and will recommend Boyd to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service

Our family was on vacation this passed week. On Saturday, we lost brakes on our truck. Luckily, Boyd's service department was open. Oscar was really help full and was able to get loaner so we can get back home. Truck was fixed fast and on the quoted time. Will recommencement them to anyone ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Kevin Fox-Hunter

Oscar was very helpful and knowledgeable. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Love them

Great experience! Tate was a huge help! I will definitely keep them in mind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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The Thompsons Flat Rock

Emma, was most helpful in getting our vehicles in on short notice for Tomar cleanup prior to our vacation to the coast. Thanks again to the Boyd's team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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