BOYD AUTOMOTIVE

Throughout my life I've dealt with many auto service centers and their Advisors. Steven Watkins is by far the best I've ever dealt with! Not only is he a great Advisor he is very knowledgeable about vehicles and cares about his customers! His presences makes Boyd our choice for all of our service and repair needs!

The best place to have your vehicle serviced. Knowledgeable dependable staff, especially Steven Watkins!

Highly recommend Boyd service department and Steven Watkins to take care of your vehicle. I appreciate his time and diagnostic abilities with my suv. He's been able to schedule service in a timely manner and I leave a satisfied customer.

Came in for some service to my vehicle. I was able to get a appointment for my car quickly on the phone. I spoke to Steven Watkins and where I arrived everything was top knotch. Steven Watkins took care of my needs and it was a fast turn around. Thank you Steven and I will be coming back to see only you!

Did not end up buying, but they were all very helpful. I would have went back to buy but my brother had a recommendation about 30 miles from home.

My husband and I recently purchased a pre-owned Uplander from Boyd, Tony and Todd were great and they continue to be great when I have had to bring the Uplander back because of ignition issues. Although we had a wonderful experience with Boyd at the lot in Hendersonville, we mainly purchased the new to us pre-owned vehicle because we needed and wanted what was supposed to be a more reliable vehicle for our disabled daughter in transporting her to and from school, doctors appointments, and therapy, but sadly the Uplander which we have not even had for two weeks yet is having many issues making it more un-reliable than the vehicle I traded in. However Tony is doing everything he can to fix the problem. I currently have a loaner car while mine is hopefully being fixed and I must say if I could afford it I would take it in a heart beat (unless Boyd wants to donate it that is) Oh well overall the care that Tony has taken to ensure the Uplander is reliable is awesome and despite the problems with it, I would still recommend to others to purchase a car from Tony and others at Boyd in Hendersonville, NC. for they treat you like family and care that the vehicle you purchased is running right.

My husband and I recently purchased a Traverse with just over 15k miles. The experience at Boyds was fabulous! I have recommended them to my family and friends. The owner even took the time to congratulate us on the car. The finance lady explained everything to us and I love the vehicle and look forward to buying other cars in the future from them.

The personality of a business is a direct reflection of the head honcho. The Boyds know how to operate a business, how to treat their employees and they certainly know what a customer wants. I'd rate them ten stars if I could. We've purchased for ourselves, or on a friend's behalf, somewhere around ten cars from them. The latest is a 2014 Enclave. We have three Enclaves in a row on our street - and an SRX three houses up the street. I think there's about ten enclaves in our subdivision - all from Boyd. Word of mouth works. Walter and Roger are a fantastic team and when they ask Les Boyd's assistance, he's right there. We lease our cars and on the present Enclave (this is the second) Roger and Walter called me a week after delivery and told me that they found an additional incentive from GM which made my payment $77.00 less per month - so they prepared a new agreement. Would most dealers have done that? I think not.

I have purchased new and used vehicles from Boyd Automotive over the years and they are always straight forward and a pleasure to deal with. I have had enjoyed working with several of Boyd's staff members through the years. They have always been professional, polite, and extremely knowledgeable about the vehicles they are selling. Their service after the sale is second to none and why I will get my next car from Boyd Automotive. Their new dealership is impressive and provides exceptional service to their customers.

Purchase a pre-owned car from them with worn out brake pads, bad battery, then later on master cylinder failure, brake booster failure which cost me more than $1000 to fix. In addition, the title is not signed properly; I have to go back and forth to DMV for the title problem. This dealer is very unprofessional. What they can do the most is not answering your phone. In business for more than 80 years doesn't mean anything when the car you purchased from them have a issue. Be aware.