Reviews
Write a reviewGreat experience at Boyd's.
We are very pleased with our recent purchase from Boyd's. We appreciated the patience when we were looking for a vehicle to replace one that had gotten totaled. Chuck Shipman was an outstanding salesman. He listened as we told him what were looking for and helped us through the process without feeling any pressure. We would recommend Boyds to others. If the need ever comes again, we will go there first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad you had a wonderful experience. We are quite blessed to have an excellent sales staff who help meet our customers needs. Thank you again for shopping with us. Drop by anytime.
2013 Buick Encore
My wife and I just purchased a 2013 Buick Encore from the Boyd Dealership. The customer service was out of this world. In all the vehicles we bought we have never been treated with such respect and kindness. The entire staff from Mr. Boyd all the way to the services department our treatment was fantastic. The sales person Nathan Bonnett stay passed closing time for a hour to assist us, and him knowing we were undecided between the Buick Encore and a Honda CR V. He never rushed us or pressured us in any way. He also never once slammed the other vehicle, he only showed us differences between the two. After taking delivery of the vehicle Nathan spent a our with us to just go over the vehicle and he introduced us to the service department staff. This was the most pleasing vehicle purchase we have ever made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for a great review. We are certainly happy to stay and help you anytime. We look forward to working with you in the future.
Good deal!
I drove all the way to Hendersonville from Hiawassee to buy a used Tahoe. Everything was great from the salesperson to the business manager. The Tahoe had a piece broke off on the rear window defroster and they fixed and delivered to me at no cost. I appreciate what they did for me and would definitely trade with them again. It's not everywhere you go that you get treated like family. I give them 5 stars!! Randy McConnell
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for driving up and for the great review!
Great Experience at Boyd
I guess its the skeptic in me, but I'm very wary of buying used cars from dealers. I had a previous bad experience from another dealer. However, I went to see Lee at Boyd automotive, and was very pleased by the way he and Boyd conducted my sale. Lee is very trustworthy and if you need a new or used car, ask for Lee. As far as the car I purchased, they were very patient in allowing me to have it checked with an independent mechanic, the car checked out as they said it would. I couldn't be more pleased with my purchase. You will not be disappointed with Lee and the guys at Boyd.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, Thank you for your kind words we feel blessed to have a great team who do go out of their way. Lee has always been wonderful to work with. Please don't be a stranger. We love to have our previous customers come by anytime they are in the Hendersonville, NC area. Have a Great day and thanks again!
Close Inspection
Be sure to have several go over thoroughly as they surely have not.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Prospect/Customer: Please contact Walter Davis at Boyd Automotive Group at your earliest convenience. I'm very willing to listen to any ideas you may have to help us create a mutually beneficial process. Walter H. Davis III GM Certified Internet Manager Boyd Automotive Group 901 Asheville Highway Hendersonville, NC 28791 828-693-3461 x 136 828-243-4392 cell
Boyd provides sale and service
I have bought 3 cars from Boyd and my sons each have bought one. The sale team led by Walter Davis is superb. Mr Davis follows up with the service of a Concierage and make the buying experienc a pleasure. The service after the sale is outstanding. A team led by Joey Rhodes seeks to solve any problems with ease. Overall the Dealership has earned 5 stars from me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Walter is an asset for us. Thank you for the great review.