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Koons Chevrolet of White Marsh

(2,011 reviews)
Visit Koons Chevrolet of White Marsh
Sales hours: 10:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 10:00am–9:00pm 7:30am–6:00pm
Tuesday 10:00am–9:00pm 7:30am–6:00pm
Wednesday 10:00am–9:00pm 7:30am–6:00pm
Thursday 10:00am–9:00pm 7:30am–6:00pm
Friday 10:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 367-8307 (855) 367-8307
Used (855) 794-5427 (855) 794-5427
Service (877) 407-1209 (877) 407-1209

Reviews

(2,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Chevrolet of White Marsh from DealerRater.

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Koons have great and knowledgeable staff in both sales

Koons have great and knowledgeable staff in both sales and service. The sales process was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind words about our team! We appreciate your business and hope to see you again at Koons White Marsh Chevrolet!

T h e s e r v i c e w a s g o o d

T h e s e r v i c e w a s g o o d

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

John, thanks for the awesome review of Koons White Marsh Chevrolet!

Brian is great to deal with, as is this dealership.

Brian is great to deal with, as is this dealership. Professional, reliable, courteous and knowledgeable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback about Brian and our team! We appreciate your business and hope to see you again at Koons White Marsh Chevrolet.

Brian was extremely courteous.

Brian was extremely courteous. Made a promise to get work done as soon as possible and kept the promise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Walter, thank you for sharing your great feedback about Brian and our team! Thank you for choosing Koons White Marsh Chevrolet! See you next time!

Great customer service, courteous, responsive,

Great customer service, courteous, responsive, professional, friendly, respectful, reliable, and always provide accurate vehicle information!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dee, thank you for the glowing review! It means a lot to hear that you felt properly taken care of by our team. We hope you will continue to rely on Koons White Marsh Chevrolet for all your future automotive needs.

I have been using this dealership for several years and

I have been using this dealership for several years and have had little to no issues with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your years of trust and support, Tim! We truly value your business and look forward to serving you again at Koons White Marsh Chevrolet!

Great experience no hassle easy check-in was given advice

Great experience no hassle easy check-in was given advice what was needed to be done took care of my appointment concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! We are proud of our team for delivering a seamless experience. Please come see us again at Koons White Marsh Chevrolet!

Everytime we call to make appointment for any reason they

Everytime we call to make appointment for any reason they are spot on . Very helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Koons White Marsh Chevrolet Team

Outstanding .

Outstanding . Professional, friendly, respectful, reliable, and courteous. My car was ready early. Enjoyed looking at the new SUVs too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Koons White Marsh Chevrolet.

Great group of service people.

Great group of service people. They handle my truck with kid gloves very much appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review of Koons White Marsh Chevrolet!