AutoNation Acura South Bay

great service people. friendly employees, clean customer lounge, fast response to any problem, fast shuttle service,clean restrooms. You can't get a better dealership in Southern California

Excellent service by Steve, my service rep. Everything was explained and it was done on time. I will always ask for Steve in the future.

Service advisor is really unprofessional. Maybe he got trained? like that from owner? first i went to this location at 9:05 am and get a first oil change. Service advisor told me will take 2 hours to be done because I didn't make a appointment and they need to be done appointment customer first. I said ok I'll wait. I waited 1 hour in waiting room and just need a fresh air , I just went out from waiting room and I saw my car was parked out side?? I thought my car just parked so I just went back to waiting room and wait another 1 hour and service advisor called me and my car's ready. funny thing is that my car's already done and just they just waited another 1 hour and called me and car's ready. I don't know why they made me waited another 1 hour in no reason. One last thing that I open the door and still take out the piece of paper cover in floor and plastic cover the seats , they don't even car washed even included the service.

Great and very helpful team, thank you Min Cho! All went great, I was able to trade in my old vehicle and received a great deal.

The team at AutoNation South Bay is amazing and Steve Ravaglia is always top notch professional!

Steve is a great service rep. All did a great job and very happy with the service and the time it took. Highly recommend this dealership.

Brought my son’s car in for service - they were fast honest and courteous! I trust them with my car.

Amazing. Best dealer ever and with friendly people as well. I would recommend to others.

Leased a brand new ILX but none of the interior lights and also trunk light worked. My husband personally investigated and found that the fuse for these features was totally missing. Luckily the car was equipped with a spare fuse kit and so we were able to fix the issue on our own. Why was this important part missing in the first place? Why didn't this get caught during the delivery inspection and/or manufacturing process? It's true people make mistakes but how many quality check points did this car go through before being sold to the customer? This incident might be considered a "minor" issue but what if it happened with a more critical component or worse yet a safety feature? I hate to think what else may have been improperly checked and falsely certified. We have been part of the Honda/Acura family for a many years and have come to expect consistent top quality cars & service. However this incident has us disappointed and concerned. Hopefully this is not an indication of any ongoing down turn in quality. Aside from this the dealership reps have been very nice and so far no other issues have been found with the car.

My experience in AutoNation Acura South Bay was totally fantastic! It was easy, fast and very professional. Thanks to Eric and Omari who helped me at all times and were there to make sure to help me get the best contract. Thank you to South Bay for making my dream car a reality.