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AutoNation Acura South Bay

(1,817 reviews)
Visit AutoNation Acura South Bay
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (855) 954-3012 (855) 954-3012
Used (855) 954-2853 (855) 954-2853
Service (855) 955-1958 (855) 955-1958

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura South Bay from DealerRater.

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My experience in AutoNation Acura South Bay was totally...

My experience in AutoNation Acura South Bay was totally fantastic! It was easy, fast and very professional. Thanks to Eric and Omari who helped me at all times and were there to make sure to help me get the best contract. Thank you to South Bay for making my dream car a reality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

Steve did a great job for me. I was totally happy when I...

Steve did a great job for me. I was totally happy when I left there with my car. On my previous visit Kelly was my service advisor and he too was very professional Both Steve and Kelly took the time to explain every detail and answer every question I had. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

all good

Consumer response

.....

Worked with Kellie and she was great. Really make...

Worked with Kellie and she was great. Really make transaction easy & comfortable. Also, Kellie was very knowledgeable about my MDX and took her time explaining & customizing the interior settings

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sully, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

My review is for the Service department. This was my...

My review is for the Service department. This was my second service, at Autonation Acura. I would say that it's by far better than Nissani Brothers Acura, which is no longer. It's the best places to have your car serviced I've found, starting with making an appointment to actually waiting for my car. Kelly took care of me right a way and was very professional and personal. He makes you feel very welcomed and gives that extra personal touch to the experience. The offered access to their shuttle service, and there's the convenience of eateries and shopping just across the street. All in all, it was a good experience easy and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Consumer response

Yes, will do!

Kelly was very informative and courteous. Everyone at...

Kelly was very informative and courteous. Everyone at this dealership is always friendly. It was a pleasure doing business with you guys again. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

Steve is great service advisor. Great service. Sales...

Steve is great service advisor. Great service. Sales department could not make a sale to me event I was a Previous loyal customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Great services ! They washed my car. Thank you so much!...

Great services ! They washed my car. Thank you so much! We will be back soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Noe the advisor is knowledgeable and very thorough. I...

Noe the advisor is knowledgeable and very thorough. I have been working with him for 10 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dhyanlal, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Kelly was awesome! his customer service was beyond...

Kelly was awesome! his customer service was beyond exceptional. always put customers as top priority. I really appreciate his superior customer services. I will definitely come back for all futures services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Dealers were helping me to match my needs a lot, gave me...

Dealers were helping me to match my needs a lot, gave me some credit as well. Also, explained all warranties and services that I can get in the future. I absolutely enjoyed getting my new car. But there is one minor? possibly major issues for some people who loves black car. When they were doing detailing wash before I take it home, it seems that my car was going through those automatic carwash and made some swirls on the paint. Beside that, it was good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!