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AutoNation Acura South Bay

(1,816 reviews)
Visit AutoNation Acura South Bay
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (855) 954-3012 (855) 954-3012
Used (855) 954-2853 (855) 954-2853
Service (855) 955-1958 (855) 955-1958

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura South Bay from DealerRater.

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I have had 4 Acura’s so I love this dealership....

I have had 4 Acura’s so I love this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Don't hesitate to call us if you ever need anything. Be safe on the road!

Kelly has been my service advisor for years. He is always...

Kelly has been my service advisor for years. He is always thorough and friendly. He's always very busy and hustling but he always manages to make sure each client feels important. Each time I visit the dealership which is rare each service advisor greets me by name which is very welcoming. It's more of a family vibe at this service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

I like my ILX and guy held me buy car, I forgot his name,...

I like my ILX and guy held me buy car, I forgot his name, he’s tall man, I buy ILX at 08/08/2021 ( maybe his name Gary but I not sure) . Thanks Autonation Acura South Bay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Professional and attentive to my request in trading in my...

Professional and attentive to my request in trading in my car. The sales staff was not pushy. The staff made the transaction easy in order to gain future business from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sagos, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The service was great and they delivered on time.Was...

The service was great and they delivered on time. Was extremely helpful and knowledgeable. Not pushy or overbearing at all. Would go back for service again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Kelly Gilbertson was the only person serving all...

Kelly Gilbertson was the only person serving all customers that day when I came at 11:00 am. He had great patience serving all and worked late that night. As usual, his attitude and service was great. He should be regarded as a role model in the entire auto care industry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The guys at AutoNation Acura were super helpful, and not...

The guys at AutoNation Acura were super helpful, and not pushy at all. Overall a fantastic experience, and they got me in and out of there pretty quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Good service, easy to schedule, professional advisor,...

Good service, easy to schedule, professional advisor, reasonable price, clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Noe Perez was very informative and friendly. He listened...

Noe Perez was very informative and friendly. He listened to what I needed so that he could advice what was best. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Thank you, and have a fantastic day!

Kelly Gilbertson is the best as he's always ready to help...

Kelly Gilbertson is the best as he's always ready to help you. Thank you for taking good care of my car and keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Arturo, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help!