Reviews
Kundera Volvo makes buying a automobile an easy process.
Great experience! Made it easy to get the deal we wanted! George was great to work with and went over many details on the auto I purchased. George was honest and would buy from him again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasure working with George
The XC90 brought us to showroom and George is another reason we stayed. This gentleman is representing this dealership in the very best and most professional way. Truly a pleasure to work with, super helpful, honest, accommodating, and overall a nice guy. He made the experience a very pleasant one and in the end we were happy and excited to be ordering a Volvo. In addition, we were truly happy George got the sale b/c he did everything in his power to get us what we wanted for a fair price. We really appreciated that and he deserved it. Looking forward to receiving the XC90, this new relationship with George and the entire Kundert Volvo Family of Hasbrouck Heights. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Service
I have been a loyal Volvo car owner for over 10 Years. George’s great customer service and professionalism helped me buy a new vechicle. Thank you for all of your help George!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superior Customer Service
Jarilton "Jay" Cruz listened to what i wished to buy, Frank Monica, Sales Manager found the exact match. They placed me in a superior vehicle with a value added deal. No non-sense or sales pitch. Just straight forward customer service.They worked very hard for me and in the end i am a very satisfied customer. These two gentlemen game me the "best" experience that I ever had in my 5 decades of buying new vehicles. I simply love my new car and my gratitude to the two gentlemen who made the experience possible. Great work men!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The very best customer service
The level of service provided by Kundert Volvo is truly exceptional. I can honestly say that, since I purchased my XC90 in 2015, everyone I have met at this dealership from sales to service has been friendly, kind, and dedicated to making sure all of my vehicle's needs are addressed. Pete, Mike and Billy Jr. were particularly helpful recently when my car had a spell of bad luck that required several trips to the shop within a few weeks time. The guys were extremely professional and accommodating, doing their best to make sure that any inconvenience to me was minimized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George was fantastic
George was absolutely fantastic - he was readily available for all of my questions throughout the process of getting a new car, and he was very organized and made the process seamless for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
It is always a pleasure to get my car serviced at Kundert. I drive up from Monmouth County for each service and the staff is always professional and friendly. It is appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Incredible kindness and expert knowledge
This was the 3rd time I had brought my 2003 Volvo in for repairs. I was ready to junk the car since my drivers informational computer was broken as well as other problems. Pete Pesce explained all of the necessary details and the associated costs and helped streamline those costs instead of the usual trying to get me to do more. He is most kind as are all of the employees at Kundert Volvo.Tim my mechanic was sensational. I will keep going back again and again as long as my car is still is on the road. Can't recommend enough the service and support I was shown.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Disappointed
My wife shopped around for a new car remote for my son's Volvo. She dealt with a parts person at Kundert and got a total price of $240 (part, labor and s/w download). When I arrived this past Saturday, Pete Pesce told me it was $240 just for the part. I said my wife dealt with the parts manager and he gave her the $240 price. Peter said the parts guys goes not give out full prices (meaning labor and s/w download). He walked away from the counter (said nothing) and 15 minutes he came back and told me the parts guy in the back was a different person but he would give it to me for what was quoted. The parts guy did not update the system correctly. He then told me I could wait in the lounge. The car was actually gone for just 23 minutes (nice surprise), I was told it would be an 1 and 1/2 - no labor price adjustment however. Then on top of everything else Pete walks me to the cashier to pay and she is "missing" for at least 7-8 minutes. Anyway, I guess them even looking at the existing key was out of the questions. Just horrible service again at this dealership!
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kundert Volvo
I got my first Volvo at the Kundert dealership 10 years ago. I want to thank the staff at this dealership for all of their quality service and prompt attention to any matter at hand. Looking forward to driving many more Kundert Volvo's! Just the best car and customer service ever!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
