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Kundert Volvo

(1,292 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday Closed 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 848-1171 (888) 848-1171
Used (888) 578-3622 (888) 578-3622
Service (833) 392-4533 (833) 392-4533

Reviews

(1,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kundert Volvo from DealerRater.

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Service Experience

Excellent experience with servicing of my Volvo S90 for a complex issue. Mike Mazzaro Jr. was extremely courteous and professional. Highly recommend this facility for any Volvo Service matter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

10K Mile Service fast and friendly

Went in for my 10K mile checkup on year old Volvo. They were fast and courteous, and had me out in 90 minutes, which is what i was told coming in. Will be back next year for my next service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great dealer and good service

I just leased volvo cx 90. Fast and convenient through the getting car. Sales person has good service knowledge answered every questions and follow up. I will give 5 stars for him and the dealer too also financial manager was giving me good impression of how proud of parts of volvo family. Good experience with all. Thank you again.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

Date and Time: 04/19/2018 09:15 AM Service Advisor: Pete Pesce (Worst service advisor ever !!!!) Overall, worst service experience in my life. I would not recommend this dealer to do any kind of service to your vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding customer service

My parents have been coming to Kundert for cars for many years. Following the death of my dad last year, everyone in the service department was kind and supportive of my mom, and did whatever they could to be helpful when we brought her cars in for service. When I went into the showroom to look at what was available for when my mom was looking for a new car, George really stepped up. He listened carefully to my concerns and wishes, and bent over backwards to offer solutions to make sure my mom would find the right car for her. When she was finally ready to purchase months later, George again helped us, and immediately put my mom at ease. He’s friendly and straightforward, and did not make us feel rushed or pressured. He’s adept at establishing good relationships with his customers-my mom loved him and really bonded with him-and knows the cars he’s talking about. He showed my mom a new model that had just come in, and it seemed like just the right fit for her and met her needs well. She had never bought a car without my dad, and George reassured her that he would only be an email or a phone call away if she has any questions or doesn’t understand something about her new car. I admit that we had initially encouraged my mom to shop around for a car that would be just right for her, but after our dealings with George and Kundert, we were so impressed, and really wanted to stay with Volvo so we could maintain the relationship with this great dealer. Keep up the great work, George and the rest of the Kundert Volvo team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Service Department

ALWAYS a pleasant experience! Pete is the BEST! He always explains everything that is scheduled for service and calls if something else is found. I leave feeling confident that I am safe in my vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Truly a positive experience!

I have always found the process of car shopping to be very stressful. But this time around, I was fortunate enough to have George Miranda pick up the phone when I called Kundert Volvo about a used Honda CR-V that I had seen on-line. From our very first conversation, George went over and beyond in answering all of my questions (even responding to a middle-of-the-night email). He is honest, knowledgeable, courteous, extremely helpful, and a true asset to this dealership. Thank you, George, for making our experience a positive one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

"Great Service and Teamwork"

I have been bringing my XC90 2016 to Kundert Volvo of Hasbrouck Heights for the past 2 years. For the most part, Pete is the one who usually helps me with the service process. Pete is always very pleasant and very informative about every detail. Mike has also helped me in the past and he is just as nice and helpful. The waiting area is very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Car Buying Experience- Repeat Customer

This is our 5th or 6th Volvo purchase with this dealership. The owners, managers and our sales representative offer superior service and make us feel like valued customers. The service department is excellent. We are very loyal to this dealership. Our sales representative Jay, goes above and beyond to make the transaction a pleasant experience. Owners Bill, Billy and Erin Kundert are always available and make us feel like part of the extended Kundert family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car Experience!

Wonderful experience at Kundert! George was superb, professional and a class act. Looking forward to doing continued business with George and Kundert in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.