Reviews
Write a revieweveryone there was super helpful and genuine, made the
everyone there was super helpful and genuine, made the process super simple and I was in & out much faster than previous dealerships. Highly recommend working with this dealership!
everyone there was super helpful and genuine, made the
everyone there was super helpful and genuine, made the process super simple and I was in & out much faster than previous dealerships. Highly recommend working with this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a great experience with Wheels by RT and
We had a great experience with Wheels by RT and especially with Terry Burke. We started just with looking online and calling with questions. Terry was very helpful and even helped us find something better than we had originally been looking at. He was attentive when we called and helpful when we came in for a test drive. We especially appreciated that he was not too aggressive in his sales approach but was very professional. In addition, even after the sale, he followed up by asking us how everything was going. We were very happy with the entire experience and would definitely consider buying from Wheels by RT again. As a side note, we also appreciated that we didn't have to worry about price negotiation as they price the cars as low as they can. Not feeling like we had to haggle was great.
We had a great experience with Wheels by RT and
We had a great experience with Wheels by RT and especially with Terry Burke. We started just with looking online and calling with questions. Terry was very helpful and even helped us find something better than we had originally been looking at. He was attentive when we called and helpful when we came in for a test drive. We especially appreciated that he was not too aggressive in his sales approach but was very professional. In addition, even after the sale, he followed up by asking us how everything was going. We were very happy with the entire experience and would definitely consider buying from Wheels by RT again. As a side note, we also appreciated that we didn't have to worry about price negotiation as they price the cars as low as they can. Not feeling like we had to haggle was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terry was great!
This was my second time buying a car, and my first time going alone since I'm 19 and had only gone with a parent before. I was definitely a little nervous going in, but once I met Terry I felt like I had nothing to worry about! He was super duper helpful and was kind enough to make sure to explain everything to me in a way I'd understand, and I ended up purchasing a beautiful 2017 Jeep Renegade Sport! Couldn't have asked for a better dealership or a better experience!
Terry was great!
This was my second time buying a car, and my first time going alone since I'm 19 and had only gone with a parent before. I was definitely a little nervous going in, but once I met Terry I felt like I had nothing to worry about! He was super duper helpful and was kind enough to make sure to explain everything to me in a way I'd understand, and I ended up purchasing a beautiful 2017 Jeep Renegade Sport! Couldn't have asked for a better dealership or a better experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly, highly recommend this dealership!!!
I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.
Highly, highly recommend this dealership!!!
I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
It was the easiest and most pleasant experience I have had buying a vehicle. The staff was wonderful. I was very pleased. I will return.
Excellent service
It was the easiest and most pleasant experience I have had buying a vehicle. The staff was wonderful. I was very pleased. I will return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Dealership in Rockford!
Brooke and the Wheels by RT staff are wonderful! Brooke took the time to see what car would fit me & my budget best. Everyone in the office is so nice & friendly. I would recommend them to everyone!
Best Car Dealership in Rockford!
Brooke and the Wheels by RT staff are wonderful! Brooke took the time to see what car would fit me & my budget best. Everyone in the office is so nice & friendly. I would recommend them to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and Personalized Attention
We bought both our cars, my husbands and mine, from Wheels by RT. Great service and personalized attention! The selection of vehicles is great. Both of us got Ford Edges.
Great Service and Personalized Attention
We bought both our cars, my husbands and mine, from Wheels by RT. Great service and personalized attention! The selection of vehicles is great. Both of us got Ford Edges.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying cars at Wheels bt R.T. for 15 yrs or more
We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.
Buying cars at Wheels bt R.T. for 15 yrs or more
We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phenomenal Customer Service!
Brooke, Rich, Terry, and Stephanie went above and beyond to not only help me purchase my car, but help others I’ve referred to them as well. I’ll never buy from another dealership!
Phenomenal Customer Service!
Brooke, Rich, Terry, and Stephanie went above and beyond to not only help me purchase my car, but help others I’ve referred to them as well. I’ll never buy from another dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing crew!
They were incredibly easy to work with and so helpful! When I say they went the extra mile I truly mean it. Buying is a process I typically dread and they made it seamless so much that I have continued to recommend all of my friends and family to buy their cars from them too!
Amazing crew!
They were incredibly easy to work with and so helpful! When I say they went the extra mile I truly mean it. Buying is a process I typically dread and they made it seamless so much that I have continued to recommend all of my friends and family to buy their cars from them too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase