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Wheels by RT

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)
Visit Wheels by RT
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–5:30pm
Tuesday 9:00am–6:00pm 8:30am–5:30pm
Wednesday 9:00am–6:00pm 8:30am–5:30pm
Thursday 9:00am–6:00pm 8:30am–5:30pm
Friday 9:00am–6:00pm 8:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(815) 580-3162 (815) 580-3162

Inventory

See all 57 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 1999.
Wheels by R.T. opened in January of 1989 on Broadway in Rockford. In a short period of time we outgrew our location. April of 1995 marked the grand opening of the new Wheels location on Harrison Avenue next to Pepper Creek. As we continued to grow our customers commented on how nice it would be if we could also service their vehicles for them. After a few years of consideration and planning it became a reality. In July of 2006 we completed our renovation unveiling a new service center an upgraded showroom and an expanded inventory.
The finest in pre-owned vehicles!

Service center

Phone number (815) 580-3162

Service hours

Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wheels by RT from DealerRater.

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everyone there was super helpful and genuine, made the

everyone there was super helpful and genuine, made the process super simple and I was in & out much faster than previous dealerships. Highly recommend working with this dealership!

everyone there was super helpful and genuine, made the

everyone there was super helpful and genuine, made the process super simple and I was in & out much faster than previous dealerships. Highly recommend working with this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a great experience with Wheels by RT and

We had a great experience with Wheels by RT and especially with Terry Burke. We started just with looking online and calling with questions. Terry was very helpful and even helped us find something better than we had originally been looking at. He was attentive when we called and helpful when we came in for a test drive. We especially appreciated that he was not too aggressive in his sales approach but was very professional. In addition, even after the sale, he followed up by asking us how everything was going. We were very happy with the entire experience and would definitely consider buying from Wheels by RT again. As a side note, we also appreciated that we didn't have to worry about price negotiation as they price the cars as low as they can. Not feeling like we had to haggle was great.

We had a great experience with Wheels by RT and

We had a great experience with Wheels by RT and especially with Terry Burke. We started just with looking online and calling with questions. Terry was very helpful and even helped us find something better than we had originally been looking at. He was attentive when we called and helpful when we came in for a test drive. We especially appreciated that he was not too aggressive in his sales approach but was very professional. In addition, even after the sale, he followed up by asking us how everything was going. We were very happy with the entire experience and would definitely consider buying from Wheels by RT again. As a side note, we also appreciated that we didn't have to worry about price negotiation as they price the cars as low as they can. Not feeling like we had to haggle was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terry was great!

This was my second time buying a car, and my first time going alone since I'm 19 and had only gone with a parent before. I was definitely a little nervous going in, but once I met Terry I felt like I had nothing to worry about! He was super duper helpful and was kind enough to make sure to explain everything to me in a way I'd understand, and I ended up purchasing a beautiful 2017 Jeep Renegade Sport! Couldn't have asked for a better dealership or a better experience!

Terry was great!

This was my second time buying a car, and my first time going alone since I'm 19 and had only gone with a parent before. I was definitely a little nervous going in, but once I met Terry I felt like I had nothing to worry about! He was super duper helpful and was kind enough to make sure to explain everything to me in a way I'd understand, and I ended up purchasing a beautiful 2017 Jeep Renegade Sport! Couldn't have asked for a better dealership or a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly, highly recommend this dealership!!!

I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.

Highly, highly recommend this dealership!!!

I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

It was the easiest and most pleasant experience I have had buying a vehicle. The staff was wonderful. I was very pleased. I will return.

Excellent service

It was the easiest and most pleasant experience I have had buying a vehicle. The staff was wonderful. I was very pleased. I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car Dealership in Rockford!

Brooke and the Wheels by RT staff are wonderful! Brooke took the time to see what car would fit me & my budget best. Everyone in the office is so nice & friendly. I would recommend them to everyone!

Best Car Dealership in Rockford!

Brooke and the Wheels by RT staff are wonderful! Brooke took the time to see what car would fit me & my budget best. Everyone in the office is so nice & friendly. I would recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and Personalized Attention

We bought both our cars, my husbands and mine, from Wheels by RT. Great service and personalized attention! The selection of vehicles is great. Both of us got Ford Edges.

Great Service and Personalized Attention

We bought both our cars, my husbands and mine, from Wheels by RT. Great service and personalized attention! The selection of vehicles is great. Both of us got Ford Edges.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying cars at Wheels bt R.T. for 15 yrs or more

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

Buying cars at Wheels bt R.T. for 15 yrs or more

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Phenomenal Customer Service!

Brooke, Rich, Terry, and Stephanie went above and beyond to not only help me purchase my car, but help others I’ve referred to them as well. I’ll never buy from another dealership!

Phenomenal Customer Service!

Brooke, Rich, Terry, and Stephanie went above and beyond to not only help me purchase my car, but help others I’ve referred to them as well. I’ll never buy from another dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing crew!

They were incredibly easy to work with and so helpful! When I say they went the extra mile I truly mean it. Buying is a process I typically dread and they made it seamless so much that I have continued to recommend all of my friends and family to buy their cars from them too!

Amazing crew!

They were incredibly easy to work with and so helpful! When I say they went the extra mile I truly mean it. Buying is a process I typically dread and they made it seamless so much that I have continued to recommend all of my friends and family to buy their cars from them too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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