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Wheels by RT

(62 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:30am–5:30pm
Tuesday 9:00am–6:00pm 8:30am–5:30pm
Wednesday 9:00am–6:00pm 8:30am–5:30pm
Thursday 9:00am–6:00pm 8:30am–5:30pm
Friday 9:00am–6:00pm 8:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(815) 580-3162 (815) 580-3162

Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wheels by RT from DealerRater.

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Awesome car buying experience.

Awesome car buying experience. Honest People, who stand by there vehicles, and give you an honest price. Quality service and communication are hard to come by at most places, but easy to find at Wheels. If I could recommend higher than 5 stars, I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at Wheels by RT from start to

I had a great experience at Wheels by RT from start to finish. The staff was friendly, professional, and never pushy. They took the time to answer all my questions and made sure I felt comfortable throughout the entire process. Everything was transparent, straightforward, and stress-free—which is not something you can always say about buying a car. You can tell they take great pride in making sure they have quality vehicles on their lot and they treat you like family. I’m extremely happy with my purchase and would definitely recommend this dealership to anyone looking for a smooth and positive car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our family has purchased numerous cars from Wheels by RT

Our family has purchased numerous cars from Wheels by RT over the years, and every single one has been exceptional—clean, mechanically solid, and upgraded right from the start. What truly sets Wheels by RT apart is how Rich and the team stand behind every sale. If anything comes up, they address it quickly, fairly, and without hesitation. Their service team is equally impressive, handling repairs of any kind and getting them right the first time. Highly recommend this trustworthy spot if you’re looking for reliable vehicles and genuine customer care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Family-owned dealership with honest service, quality

Family-owned dealership with honest service, quality vehicles, friendly staff, and fair prices. You won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wheel’s by RT will be the only place I buy a car for the

Wheel’s by RT will be the only place I buy a car for the rest of my life. Not only was I able to buy my own car there, but they were also an incredible partner when they sold a van to our school district when we were in need. I couldn’t love either any more that I do! Brooke, Rich, and everyone else at the dealership truly does treat you like family. If you’re looking for a car for yourself or your company, don’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I cannot recommend WheelsByRT enough!

I cannot recommend WheelsByRT enough! They are transparent in their transactions, never pressuring, and will go to great lengths to ensure they are getting you the best deal. I’ve bought several cars from Wheels and will continue to. I’m indeed a customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brooke made our car buying experience 10/10.

Brooke made our car buying experience 10/10. Wheels by R.T. is the only place we will purchase from here on out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

everyone there was super helpful and genuine, made the

everyone there was super helpful and genuine, made the process super simple and I was in & out much faster than previous dealerships. Highly recommend working with this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a great experience with Wheels by RT and

We had a great experience with Wheels by RT and especially with Terry Burke. We started just with looking online and calling with questions. Terry was very helpful and even helped us find something better than we had originally been looking at. He was attentive when we called and helpful when we came in for a test drive. We especially appreciated that he was not too aggressive in his sales approach but was very professional. In addition, even after the sale, he followed up by asking us how everything was going. We were very happy with the entire experience and would definitely consider buying from Wheels by RT again. As a side note, we also appreciated that we didn't have to worry about price negotiation as they price the cars as low as they can. Not feeling like we had to haggle was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terry was great!

This was my second time buying a car, and my first time going alone since I'm 19 and had only gone with a parent before. I was definitely a little nervous going in, but once I met Terry I felt like I had nothing to worry about! He was super duper helpful and was kind enough to make sure to explain everything to me in a way I'd understand, and I ended up purchasing a beautiful 2017 Jeep Renegade Sport! Couldn't have asked for a better dealership or a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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