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Jeremy Franklin Mitsubishi

(1,442 reviews)
Visit Jeremy Franklin Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Mitsubishi from DealerRater.

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Went to the Blue Springs in MO after calling.

Went to the Blue Springs in MO after calling. A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price we wanted and was in and out less than 2 hours. Very appreciative. Awesome staff

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Danaq336, thank you for sharing your positive experience! We’re thrilled to hear that our team went above and beyond to provide you with excellent service, moving quickly and respecting your budget. It’s great to know we could make your car-buying process smooth and stress-free. Your appreciation means the world to us, and we’re here whenever you need us again. Enjoy your new car!

They are reliable, dependable, courtesy, dedicated I

They are reliable, dependable, courtesy, dedicated I would recommend them to family or friends very good service

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  • Overall experience 5.0
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Dealer response

Nannie, we are very happy we could provide you with a positive experience! Thank you so much for your kind words and recommendation! We’re thrilled to hear that you found our team to be reliable, courteous, and dedicated. Providing excellent service is always our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to helping you, your family, or your friends in the future.

They were awesome and very helpful thank you’ll at Jeremy

They were awesome and very helpful thank you’ll at Jeremy Franklin I am pleased

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Bigbernie12, thank you for your kind words! We're so glad to hear that you had an awesome experience and found our team helpful. Your satisfaction means everything to us, and we’re thrilled that you’re pleased with your visit to Jeremy Franklin Automotive. If there’s anything else we can do for you, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us!

Great Salesman, didn’t feel pressured.

Great Salesman, didn’t feel pressured. A man that wants his costumer's to be happy and get what they want with what they can afford. Thanks Kenneth! Will highly recommend to anyone looking to purchase a new vehicle.

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  • Overall experience 5.0
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Dealer response

Aliciagrayes, we really appreciate your positive review! Thank you so much for sharing your experience! We're thrilled to hear that Kenneth provided you with exceptional service and made your car-buying experience enjoyable and pressure-free. Our goal is always to help our customers find the perfect vehicle that fits their needs and budget, and it sounds like Kenneth delivered on that promise. We truly appreciate your recommendation and are grateful for the opportunity to serve you. If you ever need assistance in the future or have any questions, don't hesitate to reach out. Enjoy your new vehicle, and welcome to the Jeremy Franklin Automotive family!

I have been a faithful friend/customer a Jeremy Franklin

I have been a faithful friend/customer a Jeremy Franklin automotive since I began driving. They treat you like family and always provide quality products as well as customer service. They have a life time customer in me.

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  • Overall experience 5.0
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Dealer response

Trevonwilliams816, thank you so much for your loyalty and trust over the years! It means the world to us that you’ve chosen Jeremy Franklin Automotive as your go-to dealership since you began driving. Treating our customers like family and providing quality service and products is what we strive for every day, and it’s incredibly rewarding to hear that we've earned your continued support. Having you as a lifelong customer is truly an honor. If there’s ever anything you need, we’re always here for you. Thank you for being part of the Jeremy Franklin family!

Very professional courteous and they get the job done.

Very professional courteous and they get the job done. They treat customers like family making them feel accepted and welcomed.

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  • Overall experience 5.0
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Dealer response

Pearlbraboy, we're glad you had such a wonderful experience with us! Thank you for your kind words! We’re delighted to hear that you felt welcomed and appreciated during your visit. At Jeremy Franklin Automotive, we strive to treat every customer like family, ensuring a professional and friendly experience every step of the way. Your satisfaction is our top priority, and it means the world to us that you took the time to share your experience. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

Excellent service and amazing people!

Excellent service and amazing people! I got what I wanted and am satisfied with Jeremy Franklin!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Tanya_mcwilliams, thank you so much for the positive review! We're thrilled to hear that you had an excellent experience and found exactly what you wanted. Our team takes pride in providing top-notch service, and it’s always rewarding to know we’ve met your expectations. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Enjoy your new vehicle, and welcome to the Jeremy Franklin family!

Best dealership I've dealt with transparent about

Best dealership I've dealt with transparent about everything. Everything happened so fast I was a little surprised but overall very happy I rate them a 10 out of 10.

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  • Overall experience 5.0
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Dealer response

Donrhea720, thank you for your kind words and this wonderful review! We're thrilled to hear that you had such a positive experience with us. Transparency and efficiency are top priorities for our team, so it’s great to know we delivered on both and made the process smooth for you. Your 10/10 rating means the world to us! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle, and welcome to the Jeremy Franklin Automotive family!

Yes my experience was wonderful I load off my mind my

Yes my experience was wonderful I load off my mind my last car Cadillac Escalade motor failed on me I was in straight came in no money down rode off with a nice car amazing car thank you very much the service was excellent

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  • Overall experience 5.0
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Dealer response

Calvinjones4343, we are glad we could help! Thank you for sharing your experience with us! We’re so glad we could help ease your worries and get you into an amazing car with no money down. It’s our goal to provide excellent service and make the car-buying process as smooth and stress-free as possible. Enjoy your new ride, and thank you for choosing Jeremy Franklin Automotive. If you ever need anything, we’re here for you!

I love Jeremy Franklin Mitsubishi of Kansas City!

I love Jeremy Franklin Mitsubishi of Kansas City!!! The Automotive Service is really great! Thanks!

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  • Overall experience 5.0
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Dealer response

Emma67378, we really appreciate your feedback! Thank you for your wonderful review! We’re so glad to hear you love Jeremy Franklin Mitsubishi of Kansas City and that our automotive service met your expectations. Providing top-notch service is our priority, and we’re grateful for your kind words. Thanks for being a valued part of our family—we look forward to serving you again in the future!