Reviews
Fantastic Car Buying Experience – 2 Cars, $0 Down!
Fantastic Car Buying Experience – 2 Cars, $0 Down! We had an amazing experience at at jeremy Franklin! With our growing family, we needed reliable vehicles, and the team made the process smooth, stress-free, and enjoyable. We walked in with $0 down and drove away with two perfect vehicles that fit our needs. Mr. Tillman and staff were professional, knowledgeable, and truly went above and beyond to get us the best deal. They took the time to understand what we were looking for and made sure we left happy. If you're looking for a dealership that values its customers and delivers excellent service, we highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mkjgallegos, we are very happy to have provided you with such a positive experience! Thank you for sharing your amazing experience at Jeremy Franklin Automotive! We’re thrilled to hear that Mr.Pillman and our team made the process smooth, stress-free, and enjoyable for you. Helping growing families find reliable vehicles is what we love to do, and we’re so glad we could get you into two perfect cars with $0 down! Your recommendation means the world to us, and we truly appreciate your trust. If you ever need anything, we’re here for you—enjoy your new rides!
What a great experience we got at Jeremy Franklin's in
What a great experience we got at Jeremy Franklin's in Blue springs our salesman Henry Robinson was fantastic and took care of two sales at the same time The entire team worked hard to help find us the car we needed and to get us back home quickly so we could take care of our great grandson. You guys rock thank you so much again for the wonderful service and the great cars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don Mccown, thank you for your kind words and for choosing Jeremy Franklin Automotive in Blue Springs! We're so glad to hear that Henry and our team provided you with a fantastic experience while helping you find the right vehicles. Taking care of two sales at once is no small task, and we’re happy we could make the process smooth and efficient so you could get back home quickly. Enjoy your great cars, and if you ever need anything, we’re here for you. Thank you, and have a fantastic day!
I have issues with my new car thats just not good service
I have issues with my new car thats just not good service said it gas pedal stick and luns forwarded when your foot on the brake
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
MissPooooo, thank you for bringing this to our attention. Your safety and satisfaction are our top priorities, and we take concerns like this very seriously. We’d like to learn more about your situation and work toward a resolution. Please reach out to our service team at your earliest convenience so we can inspect your vehicle and address the issue properly. We appreciate your patience and the opportunity to make this right.
Kenneth was an absolute pleasure to work with he was very
Kenneth was an absolute pleasure to work with he was very helpful i would recommend him to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Msalazar1us, we're glad you had such a wonderful experience with us and for your wonderful review! We're so glad to hear that Kenneth provided you with such a great experience. He truly goes the extra mile to help our customers, and we’ll be sure to pass along your kind words. We appreciate your recommendation and look forward to assisting you or anyone you send our way in the future!
I scheduled a 30,000 mile service for $400 on the
I scheduled a 30,000 mile service for $400 on the website. When I arrived they said it was a glitch and that it would be $1200. I was upset. I asked for the manager. Never saw them. I asked them specifically about the wear on my brakes- I was told that they are fine.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Fiveyeagers, we regret to hear that you had this experience with us. We sincerely apologize for any confusion regarding the pricing of your 30,000-mile service. Our goal is always to provide transparent and accurate information, and we regret that a pricing error on our website caused frustration. We understand how important it is to have clear expectations when servicing your vehicle. Regarding your request to speak with a manager, we strive to address all concerns promptly, and we regret that you did not receive the level of communication you expected. Please know that customer satisfaction is our priority, and we would love the opportunity to make this right. If you have any further concerns or would like to discuss this matter in more detail, please reach out to us directly. We appreciate your feedback and the opportunity to improve our service!
Although you have to pay the higher rate going to a
Although you have to pay the higher rate going to a dealer… I am familiar with the dealership so that’s why I keep going back. I’ve been happy with the services so far thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rhonda646, we are glad we could help! Thank you for your continued trust and loyalty! We understand that dealership pricing can sometimes be higher, but we’re committed to providing top-quality service and a great customer experience every time you visit. We truly appreciate your support and look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know!
Service during the whole pre- and post-sales process was
Service during the whole pre- and post-sales process was incredible. They made it easier than any other car purchase we have made.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Allankells, thank you for the high star rating and your wonderful review! We're thrilled to hear that your car-buying experience with us was the easiest one yet. Providing exceptional service before, during, and after the sale is our top priority, and we’re glad we could make the process smooth for you. If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!
Amazing customer service, personal touch and awesome
Amazing customer service, personal touch and awesome follow up. Jesse and finance department went above my expectations
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tara, we appreciate your positive review! Thank you for your kind words! We're delighted to hear that Jesse and our finance team exceeded your expectations. Providing top-notch customer service with a personal touch and great follow-up is what we strive for. We truly appreciate your business and look forward to assisting you in the future. Enjoy your new vehicle!
The service team was friendly and got us in and out in 30
The service team was friendly and got us in and out in 30 minutes. I would definitely recommend them for all you car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Misseshim247, we're glad you had such a wonderful experience with us! Thank you for your great review! We're happy to hear that our service team provided you with a friendly and efficient experience. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Safe travels!
I just purchased a car from Jeremy Franklin and he did I
I just purchased a car from Jeremy Franklin and he did I have purchased six cars and my name is Samuel E Bailey and so I just purchased a 2023 Nissan Altima and if you need a vehicle, I would say come to these guys cause they will definitely help you They above all of the dealerships can get you in and a great late model car with no money down, I’m talking to 23. This vehicle has 30,000 miles. If you need a vehicle go see Jesse Hart at Jeremy Franklin thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Samuel Bailey, thank you so much, Samuel, for your loyalty and for choosing us once again for your vehicle purchase! We truly appreciate your trust in our team, and we're thrilled that Jesse and the rest of our staff could help you get into your 2023 Nissan Altima. Your recommendation means the world to us! If you ever need anything, don’t hesitate to reach out. Wishing you many happy miles ahead in your new ride!