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Jeremy Franklin Mitsubishi

(1,582 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Mitsubishi from DealerRater.

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Very helpful.

Very helpful. Explained how payments work and was very encouraging. Looking forward to working with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was very helpful and accommodating in

The dealership was very helpful and accommodating in helping us find an appointment that worked for them and us to get the car worked on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Seems like a lot of hassle waiting for my title to get

Seems like a lot of hassle waiting for my title to get ready but I guess that's where you operate so good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Royalty treatment when it came to my 1st oil change and

Royalty treatment when it came to my 1st oil change and service after purchasing the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were very helpful and professional.

They were very helpful and professional. Got me back up and running in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I will never deal with Jeremy Franklin again they set me

I will never deal with Jeremy Franklin again they set me up in to loan I had my car sheid when I walked through the door and come to me about a loan didn't even try using my car sheid so I didn't understand that so the guy cal come to me about a loan I guess they ran my credit did not tell me anything just came out and said I can get approved for there loan I don't know what is going on at this point so I had a little plastic hose on top of my radiator and they changed me $817.00 for this plus interest through this loan I don't know anything about this loan I can't afford it I told them this no one is listening so I told them both people the loan people and Jeremy Franklin to cancel the loan they won't there trying to mess my credit up the job was not 599 or the labor getting over on disabled person and that's not right never will dill with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They were very friendly, and quick to get my car fixed.

They were very friendly, and quick to get my car fixed. They provided great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lefager32, thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with our team. Providing friendly service, quick repairs, and clear communication is exactly what we strive for every day. We truly appreciate you choosing us and look forward to helping you again whenever you need us!

Jeremy Franklin's Mitsubishi of Kansas City is amazing.

Jeremy Franklin's Mitsubishi of Kansas City is amazing. Whether it's buying a car or getting it serviced, it's the BEST experience. Everyone is so helpful and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tyrazimm, thank you so much for your amazing review! We’re thrilled to hear that you’ve had great experiences with both our sales and service teams. Providing friendly, helpful, and seamless support is something we take great pride in, and it means a lot to know it’s felt every time you visit. We truly appreciate you choosing Jeremy Franklin Mitsubishi of Kansas City and look forward to continuing to take great care of you!

Overall pretty good.

Overall pretty good. So far happy with my purchase. Still need a couple repairs done but other that it was really good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jzahntersr, thank you for sharing your feedback! We’re glad to hear that you’re happy with your purchase and that your overall experience was a good one. We appreciate your patience as we complete the remaining repairs — our team is committed to making sure everything is taken care of to your satisfaction. If you need anything in the meantime or have any questions, please don’t hesitate to reach out. We’re here to help!

Jeremy Franklin's Mitsubishi of Kansas City is amazing.

Jeremy Franklin's Mitsubishi of Kansas City is amazing. Whether it's buying a car or getting it serviced, it's the BEST experience. Everyone is so helpful and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.