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AutoNation Toyota Mall of Georgia

(4,432 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 12:00pm to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Toyota/service

Excellent! Very friendly helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Autonation

It was my time there. Mr. Tim was very helpful to me. I really appreciate his fast work with excellent attitude during my visit there. I recommend my family and friends now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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AC repair at MAll of GA Toyota

Grace Burgos and her technician was on point for the repair of the Ac system for my 2007 Toyota Highlander. They did an excellent job and answer all my questions....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service

Excellent service. I was planning to go elsewhere for my tires but Tim worked to get me a good deal. Even though I paid a little more, it is worth it because of the excellent service and personal attention at Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service review for Andrew Fabec.

Andrew did an outstanding job and was quick and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Avalon recall.

Grace Burgos was very timely with our recall. Thank you Grace.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Richard Meljac

Kathy my Customer Rep was great. She toke care of me promply and in a responsible manner. When car was taken care of she got me out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Department Review

In and out fast for an oil change. Service advisor even had the battery replaced due to a low reading.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we're happy to hear that you found our team so helpful. Your five-star feedback is greatly appreciated!

Excellent buying experience

Jinetta Brown helped us through buying a new Rav4. Her knowledge of the vehicle and her effort to insure we not only knew all of the vehicles features but knew how to use them before we left the dealership was very much appreciated. She delivered exactly what she promissed in a timely and seamless manner. Our dealings with her and the others in the dealership was over the top. Would definitely reccomend jinetta and auto nation toyota mall of georgia if you are interested in buying a new car. Steve m

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Karen

I had a very pleasant customer service rep who made me feel very welcome! She was very nice and friendly! However, I did complain to a salesman about the women's restroom, the toilets would not flush and all were nasty, so I could not use the facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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