Reviews
Great dealership to buy a vehicle from. Peter was easy-going and great to work with! No pressure, no nonsense, very attentive and made the whole buying process simple and straightforward. I would not hesitate to recommend these guys to Anyone!
Great dealership to buy a vehicle from. Peter was easy-going and great to work with! No pressure, no nonsense, very attentive and made the whole buying process simple and straightforward. I would not hesitate to recommend these guys to Anyone!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lucas, thank you for your fantastic review! We're thrilled to hear that Peter made your experience enjoyable and stress-free. Your recommendation means the world to us. We look forward to serving you again in the future!
I had an outstanding experience working with Eric at Nergey's Ford! From start to finish, he was professional, friendly, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. He took the time to answer all my questions, explain everything clearly, and make sure I was comfortable every step of the way. Never felt pressured, just honest, excellent customer service. Eric went above and beyond to make sure I had a great experience, and it's clear he truly cares about his customers. If you're thinking about buying a vehicle at Nergey's Ford, I highly recommend asking for Eric. He's the kind of salesperson who makes you want to come back and recommend the dealership to friends and family. Thanks again, Eric, for making it such a great experience! You deserve all the recognition! ⭐⭐⭐⭐⭐
I had an outstanding experience working with Eric at Nergey's Ford! From start to finish, he was professional, friendly, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. He took the time to answer all my questions, explain everything clearly, and make sure I was comfortable every step of the way. Never felt pressured, just honest, excellent customer service. Eric went above and beyond to make sure I had a great experience, and it's clear he truly cares about his customers. If you're thinking about buying a vehicle at Nergey's Ford, I highly recommend asking for Eric. He's the kind of salesperson who makes you want to come back and recommend the dealership to friends and family. Thanks again, Eric, for making it such a great experience! You deserve all the recognition! ⭐⭐⭐⭐⭐
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bergey's Ford, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent service and took care in keeping the car clean. They kept me updated on the progress.
Excellent service and took care in keeping the car clean. They kept me updated on the progress.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wayne, thank you for your wonderful review! We're thrilled to hear you enjoyed our service and appreciated our attention to detail. Keeping you informed is important to us. We look forward to serving you again soon!
Excellent! Knowledgeable! Relaxed! Professional! Courteous! Patient! Trusted! Respectful! Competent! Available! Responsive! Reasonable! Timely! Efficient! Overall great experience!
Excellent! Knowledgeable! Relaxed! Professional! Courteous! Patient! Trusted! Respectful! Competent! Available! Responsive! Reasonable! Timely! Efficient! Overall great experience!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your wonderful review! We're thrilled to hear about your positive experience with Walter. His dedication to customer service truly sets him apart. We appreciate your recommendation and look forward to serving you again in the future!
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tim, thank you for your wonderful review! We're thrilled to hear about your positive experience with Walter. His dedication to customer service truly sets him apart. We appreciate your recommendation and look forward to serving you again in the future!
I am incredibly frustrated with my experience at this dealership. I live 72 miles away (a nearly 1.5-hour drive each way), and the lack of communication and respect for my time has been unacceptable. I visited on 9/10/26 to look at a vehicle. It had mismatched front and rear tires, a small dent in the hood, desperately needed a detail, and had an outstanding recall. Despite these issues, we agreed on a price, and I left a deposit. Five days later on 9/15, I was told new tires were being put on, but the dent wouldn't be fixed until 9/21. Not wanting to wait, we agreed on a small credit so I could handle the dent repair myself. After a lot of back-and-forth, we scheduled my pickup for 9/17 at 10:00 AM. While I was literally on the highway driving there—just 20 minutes away from the dealership—I got a call at 9:33 AM telling me the car wasn't ready. I had to turn right around and drive over an hour back home. To make matters worse, they walked back our previous agreement; they now claim they are fixing the dent and the recall but have no timeline for when it will be done. They also admitted the car hasn't even been detailed yet. While they offered a small financial compensation and delivery to my home, the sheer disorganization, broken promises, and wasted driving time have completely ruined this buying experience. I would advise buyers—especially those driving from out of town—to look elsewhere.
I am incredibly frustrated with my experience at this dealership. I live 72 miles away (a nearly 1.5-hour drive each way), and the lack of communication and respect for my time has been unacceptable. I visited on 9/10/26 to look at a vehicle. It had mismatched front and rear tires, a small dent in the hood, desperately needed a detail, and had an outstanding recall. Despite these issues, we agreed on a price, and I left a deposit. Five days later on 9/15, I was told new tires were being put on, but the dent wouldn't be fixed until 9/21. Not wanting to wait, we agreed on a small credit so I could handle the dent repair myself. After a lot of back-and-forth, we scheduled my pickup for 9/17 at 10:00 AM. While I was literally on the highway driving there—just 20 minutes away from the dealership—I got a call at 9:33 AM telling me the car wasn't ready. I had to turn right around and drive over an hour back home. To make matters worse, they walked back our previous agreement; they now claim they are fixing the dent and the recall but have no timeline for when it will be done. They also admitted the car hasn't even been detailed yet. While they offered a small financial compensation and delivery to my home, the sheer disorganization, broken promises, and wasted driving time have completely ruined this buying experience. I would advise buyers—especially those driving from out of town—to look elsewhere.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi John, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (215) 793-3700 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
I had a great experience purchasing my car from this dealership! The staff was friendly, professional, and very helpful throughout the entire process. Everything was smooth, transparent, and stress-free, with no pressure at all. I’m very happy with my purchase and highly recommend this dealership!
I had a great experience purchasing my car from this dealership! The staff was friendly, professional, and very helpful throughout the entire process. Everything was smooth, transparent, and stress-free, with no pressure at all. I’m very happy with my purchase and highly recommend this dealership!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
What an absolutely fantastic experience! This was my first time purchasing a car entirely from another state, and I honestly could not have asked for a better experience. From beginning to end, everyone involved was attentive, proactive, professional, and genuinely committed to making the entire process as smooth and comfortable as possible. A very special thank-you goes to Tony. He was always extremely courteous, patient, and responsive. No matter how many questions we had, he never failed to answer us, provide the information we needed, or make himself available. His professionalism and personal attention gave us complete confidence throughout the entire purchase. I also want to recognize Tony’s manager, Vince, Laura, and the entire team. Every person we dealt with was simply amazing and wonderful! I absolutely loved the entire experience and could not be happier with my purchase. Buying a vehicle remotely could have been stressful, but this team made it easy, transparent, and truly enjoyable. I wholeheartedly recommend this dealership and everyone who works there. They went above and beyond in every possible way. Thank you, Tony, Vince, Laura, and the entire team, for making this such an incredible and memorable experience! Edson Luque
What an absolutely fantastic experience! This was my first time purchasing a car entirely from another state, and I honestly could not have asked for a better experience. From beginning to end, everyone involved was attentive, proactive, professional, and genuinely committed to making the entire process as smooth and comfortable as possible. A very special thank-you goes to Tony. He was always extremely courteous, patient, and responsive. No matter how many questions we had, he never failed to answer us, provide the information we needed, or make himself available. His professionalism and personal attention gave us complete confidence throughout the entire purchase. I also want to recognize Tony’s manager, Vince, Laura, and the entire team. Every person we dealt with was simply amazing and wonderful! I absolutely loved the entire experience and could not be happier with my purchase. Buying a vehicle remotely could have been stressful, but this team made it easy, transparent, and truly enjoyable. I wholeheartedly recommend this dealership and everyone who works there. They went above and beyond in every possible way. Thank you, Tony, Vince, Laura, and the entire team, for making this such an incredible and memorable experience! Edson Luque
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Edson, thank you for your kind review; we are happy to pass along your comments to the team here at Bergey's Ford, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always given great service very thorough not pushy but dedicated to your satisfaction and saftey
Always given great service very thorough not pushy but dedicated to your satisfaction and saftey
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.