Reviews
Excellent! Knowledgeable! Relaxed! Professional! Courteous! Patient! Trusted! Respectful! Competent! Available! Responsive! Reasonable! Timely! Efficient! Overall great experience!
Excellent! Knowledgeable! Relaxed! Professional! Courteous! Patient! Trusted! Respectful! Competent! Available! Responsive! Reasonable! Timely! Efficient! Overall great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
Walter Estuardo Winter-Hor was absolutely amazing to work with when purchasing my 2008 Ford F-450! He was kind, helpful, and willing to go above and beyond to provide outstanding customer service. I truly appreciated his care and dedication throughout the process. I highly recommend Walter to anyone looking to purchase a vehicle. Go see him—you’ll be glad you did!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tim, thank you for your wonderful review! We're thrilled to hear about your positive experience with Walter. His dedication to customer service truly sets him apart. We appreciate your recommendation and look forward to serving you again in the future!
I am incredibly frustrated with my experience at this dealership. I live 72 miles away (a nearly 1.5-hour drive each way), and the lack of communication and respect for my time has been unacceptable. I visited on 9/10/26 to look at a vehicle. It had mismatched front and rear tires, a small dent in the hood, desperately needed a detail, and had an outstanding recall. Despite these issues, we agreed on a price, and I left a deposit. Five days later on 9/15, I was told new tires were being put on, but the dent wouldn't be fixed until 9/21. Not wanting to wait, we agreed on a small credit so I could handle the dent repair myself. After a lot of back-and-forth, we scheduled my pickup for 9/17 at 10:00 AM. While I was literally on the highway driving there—just 20 minutes away from the dealership—I got a call at 9:33 AM telling me the car wasn't ready. I had to turn right around and drive over an hour back home. To make matters worse, they walked back our previous agreement; they now claim they are fixing the dent and the recall but have no timeline for when it will be done. They also admitted the car hasn't even been detailed yet. While they offered a small financial compensation and delivery to my home, the sheer disorganization, broken promises, and wasted driving time have completely ruined this buying experience. I would advise buyers—especially those driving from out of town—to look elsewhere.
I am incredibly frustrated with my experience at this dealership. I live 72 miles away (a nearly 1.5-hour drive each way), and the lack of communication and respect for my time has been unacceptable. I visited on 9/10/26 to look at a vehicle. It had mismatched front and rear tires, a small dent in the hood, desperately needed a detail, and had an outstanding recall. Despite these issues, we agreed on a price, and I left a deposit. Five days later on 9/15, I was told new tires were being put on, but the dent wouldn't be fixed until 9/21. Not wanting to wait, we agreed on a small credit so I could handle the dent repair myself. After a lot of back-and-forth, we scheduled my pickup for 9/17 at 10:00 AM. While I was literally on the highway driving there—just 20 minutes away from the dealership—I got a call at 9:33 AM telling me the car wasn't ready. I had to turn right around and drive over an hour back home. To make matters worse, they walked back our previous agreement; they now claim they are fixing the dent and the recall but have no timeline for when it will be done. They also admitted the car hasn't even been detailed yet. While they offered a small financial compensation and delivery to my home, the sheer disorganization, broken promises, and wasted driving time have completely ruined this buying experience. I would advise buyers—especially those driving from out of town—to look elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi John, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (215) 793-3700 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
I had a great experience purchasing my car from this dealership! The staff was friendly, professional, and very helpful throughout the entire process. Everything was smooth, transparent, and stress-free, with no pressure at all. I’m very happy with my purchase and highly recommend this dealership!
I had a great experience purchasing my car from this dealership! The staff was friendly, professional, and very helpful throughout the entire process. Everything was smooth, transparent, and stress-free, with no pressure at all. I’m very happy with my purchase and highly recommend this dealership!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
What an absolutely fantastic experience! This was my first time purchasing a car entirely from another state, and I honestly could not have asked for a better experience. From beginning to end, everyone involved was attentive, proactive, professional, and genuinely committed to making the entire process as smooth and comfortable as possible. A very special thank-you goes to Tony. He was always extremely courteous, patient, and responsive. No matter how many questions we had, he never failed to answer us, provide the information we needed, or make himself available. His professionalism and personal attention gave us complete confidence throughout the entire purchase. I also want to recognize Tony’s manager, Vince, Laura, and the entire team. Every person we dealt with was simply amazing and wonderful! I absolutely loved the entire experience and could not be happier with my purchase. Buying a vehicle remotely could have been stressful, but this team made it easy, transparent, and truly enjoyable. I wholeheartedly recommend this dealership and everyone who works there. They went above and beyond in every possible way. Thank you, Tony, Vince, Laura, and the entire team, for making this such an incredible and memorable experience! Edson Luque
What an absolutely fantastic experience! This was my first time purchasing a car entirely from another state, and I honestly could not have asked for a better experience. From beginning to end, everyone involved was attentive, proactive, professional, and genuinely committed to making the entire process as smooth and comfortable as possible. A very special thank-you goes to Tony. He was always extremely courteous, patient, and responsive. No matter how many questions we had, he never failed to answer us, provide the information we needed, or make himself available. His professionalism and personal attention gave us complete confidence throughout the entire purchase. I also want to recognize Tony’s manager, Vince, Laura, and the entire team. Every person we dealt with was simply amazing and wonderful! I absolutely loved the entire experience and could not be happier with my purchase. Buying a vehicle remotely could have been stressful, but this team made it easy, transparent, and truly enjoyable. I wholeheartedly recommend this dealership and everyone who works there. They went above and beyond in every possible way. Thank you, Tony, Vince, Laura, and the entire team, for making this such an incredible and memorable experience! Edson Luque
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Edson, thank you for your kind review; we are happy to pass along your comments to the team here at Bergey's Ford, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always given great service very thorough not pushy but dedicated to your satisfaction and saftey
Always given great service very thorough not pushy but dedicated to your satisfaction and saftey
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.
We had a great experience at Bergey’s! We drove thru their lot the night before our purchase date and saw the perfect car for me-a “Baby Bronco” ( Bronco Sport Outerbanks). We went back the next day and inquired about the Bronco we had seen. Our salesman, Andrew Weed, was so knowledgeable, and very honest and do pleasant! After going thru the business end of purchasing (which was not bad at all) we signed on the dotted line and left with our little beauty! If you are looking to purchase a car or truck we recommend Bergey’s for their honesty and helpfulness during the purchase. The Bronco was detailed to perfection! I love our new car!!! Carol Wilmot
We had a great experience at Bergey’s! We drove thru their lot the night before our purchase date and saw the perfect car for me-a “Baby Bronco” ( Bronco Sport Outerbanks). We went back the next day and inquired about the Bronco we had seen. Our salesman, Andrew Weed, was so knowledgeable, and very honest and do pleasant! After going thru the business end of purchasing (which was not bad at all) we signed on the dotted line and left with our little beauty! If you are looking to purchase a car or truck we recommend Bergey’s for their honesty and helpfulness during the purchase. The Bronco was detailed to perfection! I love our new car!!! Carol Wilmot
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carol, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Bergey's Ford was great. They arranged for a flatbed to transport my F150 to the dealer. After diagnostic testing, my trans needed an overhaul. They provided me with a loaner car (Bronco) which was great. My truck is back in service and Michael in the service department was great. Thanks Bergey's.
Bergey's Ford was great. They arranged for a flatbed to transport my F150 to the dealer. After diagnostic testing, my trans needed an overhaul. They provided me with a loaner car (Bronco) which was great. My truck is back in service and Michael in the service department was great. Thanks Bergey's.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rob, we are happy we could make your experience a positive one. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bergey's Ford, Inc.!
Dealership is professional and helpful at all time and they do a great job taking care my truck they go above and beyond
Dealership is professional and helpful at all time and they do a great job taking care my truck they go above and beyond
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!