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Mercedes-Benz of Beverly Hills

(1,562 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(1,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My representative , Mike Reyes is the best!

My representative , Mike Reyes is the best!! Also, top notch service all around in the dealership. Brought the card for routine service and platinum cleaning- finished same say.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lauren is always helpful and professional.

Lauren is always helpful and professional. She is my go-to person for years!! I love her energy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Jackie Flamenco exceptional, from check in to the point

Jackie Flamenco exceptional, from check in to the point of when the car was returned

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Mr. Farzam is wonderful. He was friendly and welcoming.

Mr. Farzam is wonderful. He was friendly and welcoming. He made the buying process easy from beginning to end and great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff Farzam to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We are always more than happy to assist you if anything else comes up. Take care!

The best service department.

The best service department. just bought my third car from Neil Perlmuter Who I trust implicitly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

My car was brought in for routine service.

My car was brought in for routine service. As always, Mercedes Beverly Hills is always customer friendly and very efficient. Thank you for everything, Mark!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Julia, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Professional from inquiry to completion of deal My

Professional from inquiry to completion of deal My sales girl was AMAZING !She went out of her way to make sure I knew every item on that car before I left. Finance guy very professional also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

I was very happy with the service.

I was very happy with the service. They explained everything to me. My car was ready on time and it washed and cleaned and the staff were friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kambiz, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Lauren is always a pleasure to work with, very

Lauren is always a pleasure to work with, very communicative and patient ! Makes every visit a better experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Lauren to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This service center is hands-down the most convenient and

This service center is hands-down the most convenient and pleasant place to have your car worked on. I especially want to give a big shoutout to Sylvia?her customer service is exceptional, and the genuine joy she brings to her role is a breath of fresh air in what can often be a frustrating experience. Whenever I need to bring my car in, I never dread it, because I know Sylvia will be there with a warm smile, ready to help. The facility itself is clean, modern, and welcoming, and it?s clear the staff enjoy working there and take pride in helping customers. I highly recommend this location to anyone dealing with car trouble?and I especially recommend asking for Sylvia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Cole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Beverly Hills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!